My family recently stayed in the 3 bedroom unit. It felt damp and cold when we checked in thankfully the heaters soon fixed that. My biggest problem was that the unit wasn't clean enough. Windows and sils were dirty and mouldy, the net curtains were mouldy. The kitchen floor was sticky ie hadn't been washed for a while. Inside cupboards were dirty, beadspreads felt unwashed. One of my sons needed to sleep in the lounge, the fold out bed was horrible and dirty. All the pillows were horrible. Spare towels were thrown into the bathroom cupboard which was also dirty. The shower door needed a good scrub. I felt like buying a bottle of bleach and giving everything a good scrub!!
Needless to say we will not be staying at Sails again.