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“Awful - stay clear” 1 of 5 stars
Review of Alcamo Hotel - Hamilton

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Alcamo Hotel - Hamilton
3.0 of 5 Hotel   |   290 Ulster St, Hamilton 3200, New Zealand   |  
Hotel amenities
Ranked #53 of 63 Hotels in Hamilton
Auckland
1 review
“Awful - stay clear”
1 of 5 stars Reviewed May 22, 2013

Terrible place to stay, not clean, dated, nothing works, I almost froze to death with no heater, no extra blanket. I didn't want to use the top cover as was so dirty and I found lots of hair that was not mine.
The room smelled like smoke (marijoana), the kettle didn't fit under the tap, the TV made me laugh (old fuzzy TV that witles) wall paper pilling off, thin walls.... I was considering leaving, or sleeping in the car.... But was late and very cold night.... Aaargh I can't believe I paid to stay there....

Stayed May 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter C, Owner at Alcamo Hotel - Hamilton, responded to this review, 1 week ago
Alcamo Hotel is under new management and we have made vast improvements in the last 12 months we would like the opportunity to change your mind
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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39 reviews from our community

Traveler rating
    1
    7
    3
    5
    23
See reviews for
6
12
5
6
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Rotorua, New Zealand
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 19, 2012

The room smelt of smoke, bed was very uncomfortable as was the pillows, sheets were not clean as my girlfriend got a reaction for them. The bathroom was very dangerous, as water went everywhere when I had a shower. Overall not a very enjoyable impression as we just wanted to get out of there ASAP.

Room Tip: Avoid it. There are more nicer placers then this one.
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  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, New Zealand
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 13, 2012

I've stayed in this motel 3 times in the past year and it was always great!
Managers behind the desk are always friendly and very helpful. Plenty of off-street parking.
I am a solo female traveler, so really appreciate double security: hallway has a security door accessible only with a valid room key, so no one who doesn't belong can get to your room door.
Rooms are truly very spacious: queen bed, couch,coffee table, not one, but 2 desks (so I had plenty of work space for my computer,notes,diary,etc) and still plenty of room to move around freely. There was also a balcony with table and chairs (individual for each room).
Jacuzzi tab deserves a special mention: HUGE. There is also a shower for those who prefer and it has great water pressure and gets hot in no time at all.
Bedside table has controls for lights in the room and build-in radio-you don't need to get out of bed to switch them on and off.
Super clean everything and new linen.
Decor is a bit dated, but I travel a lot all over New Zealand and you will be hard-pressed to find a truly modern motel: they are very,very few. Besides, cleanliness is way more important to me than aesthetics.
Restaurant on the premises is not always open, but I am a foodiw and much prefer sampling the many restaurants Hamilton has to offer, as the motel located just a short walk from CBD.
This trip I noted brand new heat pumps w/remote control installed in the rooms-fab!
I will definitely stay there again on my next trip to Hamilton.

Room Tip: Personally, I prefer rooms 29 and 38-those are the ones I've stayed at and described above
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  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redcliffe, Australia
Senior Contributor
41 reviews 41 reviews
31 hotel reviews
Reviews in 30 cities Reviews in 30 cities
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed September 6, 2012

On arrival shown to a room overwhelmingly smelling of smoke. Very dated furnishings from the 70's. Bed linen not overly clean. Hair (not mine) amongst the covers. Pillow slips had smears of what looked like black grease stains. Spa broken. TV reception terrible. Unable to fill kettle as too large for basin. Again spa broken so unable to fill over bath. Was told by management to use a cup to fill. demanded another room but the decor was the same and the ceiling in bathroom badly water damaged. Looked like it would cave in. Bed uncomfortable and only one blanket provided. Pillows were like rocks. Very cheap and nasty. Needs lots of upgrading.
Original personnel on duty at checkin was hopeless. Fortunately replaced by a lovely man who tried his best to make things right. He had little to work with however.
My advice is to steer clear of this one. Does not deserve its star rating.
Bad experience altogether.

Room Tip: Don't.
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  • Stayed September 2012, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whakatane
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 28, 2012

Says restaurant bar etc none was operating when we stayed an it was full for the ABs & Ireland test also our room was leaking water dripping from ceiling all night room in need of paint etc

  • Stayed June 2012
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Zealand
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 10, 2012

Late arrival, very friendly greeting, was expecting a very basic room for the amount I had paid - quite a surprise when a good sized, clean and well presented room appeared. A spa bath topped it off. Flat screen tv, broadband and comfortable bed
Restaurant looked disappointing and closed at 8.00pm (Wed night) but otherwise the place was ideal for a short stay close to the CBD.

Room Tip: Ground floor rear was very quiet.
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  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 2, 2012

Dirt from one end to the other. Mould in the bathroom on the tiles and around the toilet. Weeds in the garden. It smells, wall paper peeling off. I have travelled the world many times and this is one of the worst places that I have stayed in. A good candidate for "Country House Rescue". I have nothing good to say about this place. STAY AWAY.

Room Tip: Do not go here under any circumstance.
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  • Stayed April 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Alcamo Hotel - Hamilton

Address: 290 Ulster St, Hamilton 3200, New Zealand
Location: New Zealand > North Island > Waikato Region > Hamilton
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #53 of 63 Hotels in Hamilton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Alcamo Hotel - Hamilton 3*
Number of rooms: 56
Official Description (provided by the hotel):
Ai piedi del Monte Bonifato, immersi nella natura a 3km dalla città, unico B&B con possibilità di pagare le ore effettive di pernottamento, servizi disponibili come il trasfert aeroportuale da e per PA/TP, escursioni Isole Egadi, Terme Segestane e tanto altro, possibilità di pensione completa. Tutte le camere con bagno interno, parcheggio custodito privato. Area meeting e conferenze. ... more   less 
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Also Known As:
Alcamo Hotel Hamilton

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