I recently had the pleasure of staying here on a recent visit to Hamilton for work. I remember staying here a few years ago and seeing the changes here was amazing! The place has had a makeover in recent times and it has brought this old gem into the 21st century. I stayed in a lovely room in the top of the tower overlooking the swimming pool. The bed was beautiful, the linen crisp and carpets clean and the bathroom immaculate! Such pride is obviously taken in the presentation of the rooms, and after running into a lovely housekeeper in the hallway this was evident. She was more than happy to grab me an extra towel and for me, and even added a couple of extra tea sachets for me after seeing I enjoyed it so much!
The welcome I received was amazing. The young lad on the desk Josh went above and beyond, welcoming me like I was royalty, accommodating me at short notice, and assisting my in getting some faxes sent for a report I needed to get back to my office. He was clearly busy with other guests at the time but I noticed he took care of each and everyone of us who had bombarded him at the time with courteous, and personal service and by the reaction of all the guests, some of whom who looked like they were clearly frustrated by their day, they all appreciated it with the smiles and kind words they left with - well done young man, your experience and professionalism shines and your passion for your work is obvious.
I had a delicious experience in the cafe, with an outstanding breakfast and the coffee was to die for!
Upon departure, I was greeted by the young woman who is in charge of this operation. What a delight. We got talking, business, news, kids, family, everything was personable and I was taken on a tour of the new hotel that has been completed which is amazing in its own right. I'm looking forward to staying there on my next visit.
Thanks for a brilliant stay - keep up the good work!
- Official Description (provided by the hotel):
- Central to Hamilton Events and Entertainment.Located in the heart of the city amidst shopping, entertainment and the CBD, The Quality Hotel Ambassador is within short walking distance to Waikato stadium, Claudelands Event Centre, Seddon Park cricket grounds and only 20 minutes from Hamilton International Airport.Relax in one of 51 guestrooms and suites, cool off in the pool, enjoy a wine in the house bar or wander next door for quality supplies from Nosh Food Market. The Quality Hotel Ambassador is the ultimate location for the corporate traveler to large sporting or tour groups looking for that iconic touch. ... more less
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- Also Known As:
- Quality Inn Hamilton