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“barrym” 4 of 5 stars
Review of Quest on Ward

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Quest on Ward
4.0 of 5 Hotel   |   42-47 Ward Street, Hamilton 3204, New Zealand   |  
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Ranked #9 of 63 Hotels in Hamilton
Auckland, New Zealand
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“barrym”
4 of 5 stars Reviewed April 17, 2013

This hotel is centrally located in the city. The facilities and decor are all of a good standard although on the night I stayed there was an offensive/over powering odor in the kitchen area which seemed to be strong detergent smell? Not sure but very unpleasant. The bedroom is a little on the tight side but adequate. The hosts were just outstanding, nothing was a trouble.. The secure parking is adjacent behind the main building not sure about personal security if parking a car late at night. I would return there should the occasion arise.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, Manager at Quest on Ward, responded to this review, April 19, 2013
Hello Barry. We were happy to welcome you and I am glad to see that overall you enjoyed your experience here. You are right that we have a wonderful location in the heart of the city. Cafes and boutiques all around. We enjoy being so close to the river with it's lovely walk winding around to Hamilton Gardens! I will check on the chemical smell you mentioned. We try to balance cleanliness and freshness in our apartments and perhaps there was some issue that day. We are lucky to be one of the only places in this area with balconies, so there is usually an abundance of fresh air to enjoy while watching the world go by. The Hamilton Show is on next weekend, why not drop by with the family and treat yourself. I am looking forward to see you again Barry. regards Robert
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83 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Christchurch, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 20, 2013

Stayed at Quest on Ward last week and found it clean and tidy, with friendly staff. Location is good - 100 metres from Victoria Street. I will come again. Roadworks nearby ceased in the evening so there wa no problem with noise

Room Tip: These are serviced apartments so if you want you can cook a meal and do your washing
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, Manager at Quest on Ward, responded to this review, March 22, 2013
Dear Johnnythehat255118
We are glad to see you enjoyed your stay with us and found our wonderful location in the heart of the city to be close to the cafes, boutiques and malls. Not sure if you had time to enjoy the wonderful river walks along the Waikato River, just a few minutes from us. A lot of conference attendees at Claudlands stay with us also as it is an easy walk across the river to the event centre and our spacious, well equipped apartments support a busy visit or a relaxed holiday. We are looking forward to welcome you again when you are next up from Christchurch. regards Robert
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Curitiba, Parana, Brazil
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 5, 2013

We arrived in Hamilton on a Sunday around 5 pm and we was worried about it because all the serviced apartments are closed at that time , they usually close at 4 pm , but we were very lucky meeting Robert that was there and helped us a lot . Very kind , gentle , friendly and helpful . He even wanted to help us with our luggage . The apartment is spacious , well located, near the restaurants , near the park and it is very clean too . It also has laundry facilities that is very convenient . A nice place to stay .

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, Manager at Quest on Ward, responded to this review, March 6, 2013
Dear Liz, thank you for staying with us on Sunday night. We are happy that you are enjoying being in NZ so much. As you can see one night is not long enough to see everything in and around Hamilton as we are a great, central location for Hobbiton, Waitomo Caves, thermal spas and day trips to the beach or Rotorua and of course Hamilton Gardens. Visit us again soon, we are waiting to welcome you. warm regards, Robert
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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 19, 2013 via mobile

We were visiting our son for five weeks and used this as our base, travelling away for a few days then returning. It has an excellent location in the centre of Hamilton very close to the shops and excellent restaurants. The apartment was spotless, very well equipped, including air conditioning, and everything worked. However, what really made our stay outstanding was the warmth and helpfulness of Robert, our host. Nothing was too much trouble for him and he really added to our stay.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, Manager at Quest on Ward, responded to this review, February 20, 2013
Dear Ann. We are so glad you enjoyed making Quest on Ward your home base for your adventures over the New Zealand summer. You both managed to see so much of this beautiful country. We were always happy to be greeted with your cheerful smiles and tales of your experiences. With family now in this area, we look forward to seeing you and Les again on your next visit. warm regards from the heart of Hamilton. Robert
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Sydney, Australia
Top Contributor
62 reviews 62 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed February 8, 2013

We made a last minute booking at Quest on Ward while on a road trip through NZ - having stayed in Quest Apartments in Australia we were looking for a comfortable place to stay the night with the facilities you would expect at Quest apartment. The Quest on Ward did not disappoint! From the moment I sent a booking via email, the host, Robert was accommodating and made us feel really welcome.

The Quest on Ward would be in one of the best locations in Hamilton - its right in the Hub of the city centre, with easy parking and walking distance to shops and dozens of restaurants and cafes. For Coffee addicts there is also a Starbucks next door downstairs on street level - Perfect!

After a very hectic road trip through NZ we were looking for some home comforts which the quest provided. The room (we had a one bedroom balcony room) was very spacious, immaculately clean, the bathroom was large which was a nice change from the usual hotel room sized bathrooms! The kitchen was equipped with a decent sized frig/freezer, a dishwasher and stove-top. We were even able to wash and dry our clothes overnight in the washer/dryer which was a bonus!

I would recommend the Quest on Ward as your first choice for accommodation in Hamilton - whether you are travelling for business, holidays or just a quick stopover the Quest on Ward ticks all the boxes! Thank you Robert for going the extra mile to ensure we enjoyed our stay!

Room Tip: The Car parking is located in Ward Lane - easy to find - just turn into the lane when you see the St...
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, Manager at Quest on Ward, responded to this review, February 10, 2013
Dear Juliafg

thank you for your time to review the Quest on Ward, Hamilton all about your recent stay. We were glad to meet you and be of service and delighted to hear you enjoyed your stay. One night is never enough in the Hamilton areathough. A few more days and you could have visited Hobbiton or the Waitomo Caves just a short drive from here or the rugged surf beaches of Raglan. Hamilton has great cafes and boutiques and a wonderful river walk to enjoy. Do come again soon, we are waiting! Regards Robert
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Auckland Region, New Zealand
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 6, 2013

Chose to stay at Quest over 2 nights in January as a stopover hotel and it was worth every penny. The rooms were meticulate and housekeeping service superb. The location was spot on as there were many restaurants to choose from within walking distance. We booked two rooms - interconnecting (217 & 218) and facilities in both rooms were great.
The GM, Robert Hunter is still working on to find the best internet provider as when we were there, we had problems with the internet connection.
Overall experience was excellent and would not hesitate to recommend this hotel to anyone.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, Manager at Quest on Ward, responded to this review, February 8, 2013
Dear rtsrtk

We enjoyed having you stay with us in one of our 2 bedroom apartments last month. As you experienced, our 2 BR apartments are huge with 2 bathrooms and 2 complete living areas as well as the 2 bedrooms of course. I am very happy to hear you had a great stay with us. Good news on the internet, our existing high speed broadband ( cable ) is still doing a speedy great job, but the WiFi you hoped for should be in place within a matter of days. Add this to our impossible to beat location in the heart of the city and you have the perfect base for business or leisure. I'm looking forward to welcome you again some time soon. Regards Robert
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High Wycombe, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 3, 2013

We spent two weeks at the well equipped apartments at Quest on Ward and it was an extremely pleasant experience from start to finish. The one bedroomed apartment was very comfortable and well equipped and Robert and Chern made us feel completely at home, even to the point of sharing with us some homemade cookies! In our opinion, it was one of the elements that made our time in NZ such a great experience overall. The location is very central and there are plenty of bars and restaurants within easy walking distance. It was blissfully quiet too - even on New Year's Eve, when the restaurants and bars stay open well into the evening. We couldn't really fault it and that is largely down to the exceptional service and attention offered by Robert and Chern. Thank you both for making our first trip to New Zealand such a great experience!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, Manager at Quest on Ward, responded to this review, January 4, 2013
Hello Mary

We so enjoyed your cheerful smile each morning as you set off on a new adventure in the countryside surrounding Hamilton. You both certainly kept busy visiting Hobbiton, the Waitomo Caves, Rotorua, Raglan beaches, Lake Taupo, and twice over to the wonderful beaches around Tauranga. With everything a comfortable day trip from us we were happy to be your base during your visit. Being in the heart of the city we are a short stroll to cafes and boutiques and the mall next door is very convenient. Yet you noted how "quiet" it is here at night which is so important for busy holiday makers or business people alike. Thank you both for staying with us. We hope to have a opportunity to be of service to you again sometime. warm regards Robert and Chern
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Additional Information about Quest on Ward

Address: 42-47 Ward Street, Hamilton 3204, New Zealand
Phone Number:
Location: New Zealand > North Island > Waikato Region > Hamilton
Amenities:
Business Center with Internet Access Kitchenette Wheelchair access
Hotel Style:
Ranked #9 of 63 Hotels in Hamilton
Price Range (Based on Average Rates): $
Hotel Class:4 star — Quest on Ward 4*
Number of rooms: 29
Official Description (provided by the hotel):
In the happening heart of Hamilton city the Quest on Ward serviced apartments offer studios, one and two bedroom apartments all with full kitchens including an oven, dishwasher and microwave. Wifi (chargeable) for business or leisure and a washing machine/clothes dryer in every apartment. Almost all apartments have a balcony to view the city sights, shopping malls, cafes and the casino only a few steps away. Inside, everything is provided as your home away from home and a peaceful retreat in the downtown area. Hobbiton, the Waitomo Caves, Raglan Beaches and mineral spas all within an hour of Hamilton. ... more   less 
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