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“Brilliant Dining Experience” 5 of 5 stars
Review of Sails Restaurant

Sails Restaurant
Westhaven Drive - Westhaven Marina, Auckland 1001, New Zealand
09-378-9890
Website
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Ranked #146 of 1,294 Restaurants in Auckland
Cuisines: Continental
More restaurant details
Restaurant details
Dining options: Reservations, Late Night
Description: Sails Restaurant has an amazing location. Set in the middle of Westhaven Marina, beside the Harbour Bridge, with breathtaking views of the harbour. There are few views in the world that capture the essence of the city than the one from Sails Restaurant. A couple of minutes from the centre of Auckland, yet in a world of its own, with unlimited free parking at the door, Sails Restaurant is not just about its location. Over the last three decades the restaurant has forged its reputation as one of New Zealand’s top restaurants through an uncompromising belief in using only the freshest ingredients, the most talented chefs, and professional waiting staff. The menu at Sails is seafood focused, but also includes New Zealand’s finest beef and lamb. The full menu and all the details can be found on our website.
Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
“Brilliant Dining Experience”
5 of 5 stars Reviewed March 16, 2014

If you have the desire for perfectly cooked cuisine and an indulgent dining experience then this is the place for you!
I have been here on more than 12 occasions and I have never left dissapointed. The staff, waterfront views and the cuisine is absolutely fantastic!
I even plucked up the courage to propose to my girlfriend here one evening and we were lucky enough to receive a free bottle of fine Champagne!

  • Visited January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bart L, Owner at Sails Restaurant, responded to this review, April 2, 2014
Thank you Jimmy, because of you and all our other regular clients, Sails is still going strong after 30 years.

Bart Littlejohn
Restaurateur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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127 reviews from our community

Visitor rating
    64
    33
    23
    3
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
2 helpful votes 2 helpful votes
“Another favourite”
5 of 5 stars Reviewed March 11, 2014

Always have a good meal and great service. Nice views of the marina and free and easy parking. We go at least twice a month

Visited February 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bart L, Owner at Sails Restaurant, responded to this review, April 2, 2014
Thank you for you support

Bart Littlejohn
Restaurateur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland, New Zealand
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Terrible is a understatement”
1 of 5 stars Reviewed March 11, 2014

Be aware, this could quite possibly be the most expensive mistake of your cullinary life. Menu , ambiance and indeed staff right out of the 1970s, prices very 21century. Small portions of badly cooked food, waiters trying to get you drunk on overpriced cheap booze and hideous decoy combine to make this eating experience one you will really never forget. The view over the Westhaven marina and the laughs you have looking at the geriatic staff nearly make up for going to this truely bad restaurant. Be warned this place has long pasted its use by date and is a total disgrace for this city .Avoid like the plague, McDonalds or KFC are better options

  • Visited January 2014
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bart L, Owner at Sails Restaurant, responded to this review, April 2, 2014
Thank you for taking the time to file your review, as you care so much about the Auckland restaurant and cullinary (spelling) scene, to give me feedback on my restaurant; Sails. We have spent 22 years serving the people of Auckland and always welcome constructive feedback. For you to be so conversant with fine dining in the 70’s, I realise you’re of pensionable age and am impressed that you went, in those days, to places that had NZ olive oil, balsamic glaze, nam jim, dukkhah, wasabi and almond foam – just a few components of our current menu.

In line with your assertation that our staff are out of the ‘70’s and ‘geriatic’ (note spelling), I would like to point out the following. We have always considered our staff to be a cornerstone to our operation and the experience our staff has amassed is embraced and cherished by our company. Our team can advise and help our diners towards not only a great experience; but to one best designed for their particular tastes and needs. Sails is lucky to draw from such a depth of experience garnered from restaurants across the globe.

I am sure many of our loyal clients will be amused by your desire to laugh at my staff, my menu and my decoy (spelling); in my truely (spelling) bad restaurant. From the number of your reviews; your lack of description of the food and your negative attitude, I imagine you really would be better off at the golden arches, as you suggest. You might like to note that the restaurant of the golden arches was established in 1940; was first franchised in 1955 and hasn’t changed its burger and shake menu substantially since then. No truffle oil on those fries…. but gorgeous young staff who can recommend a perfect vintage of cola de coke for your tippy top date. Be glamorous and prosper; we are not yet ‘pasted our use by date’.

Bart Littlejohn
Restaurateur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland, Auckland, New Zealand
Contributor
13 reviews 13 reviews
6 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Best Location”
4 of 5 stars Reviewed March 11, 2014

Beautiful location overlooking the water at Westhaven marina, Auckland, we went there with friends and were given a lovely private table in the corner by the window, the service was exceptional, a true silver service restaurant. One thing that did surprise us though was that although a formal restaurant offering silver service, some diners still arrived dressed very casual, as though going to any old cafe. One of our friends who dines out frequently at good restaurants passed the comment that is typical of Auckland - too casual now. A pity as this was definitely a better class of restaurant and deserves more respect from its diners.

  • Visited February 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bart L, Owner at Sails Restaurant, responded to this review, April 2, 2014
Thank you Shelle for you positive comments. We don’t think of ourselves as a silver service restaurant but smart dining Our dress code is “smart casual” so at least dress jeans and a nice shirt but stubbies with a t-shirt or jandals –too far! As you rightfully point out, the dress standards are certainly dropping.In the Orsini’s days guests wore suits and the waiters full black tie (times are a changing).
Anyway the important thing is you will be looking fabulous when you next visit Sails.
Hope to see you soon

Bart Littlejohn
Restaurateur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Top Contributor
68 reviews 68 reviews
37 restaurant reviews
Reviews in 25 cities Reviews in 25 cities
18 helpful votes 18 helpful votes
“Fabulous views over marina and harbour, food slightly mediocre”
3 of 5 stars Reviewed March 10, 2014

Our starters of squid and goats cheese were tasty, mains average (chicken dish was both dry and almost undercooked, don't know how they managed that) but the desserts were stunning. We used a Grabone voucher - it was good value for what we paid but full price it wouldn't have been worth it. The service was cheerful but forgetful, and we had to wait several times for everyone at the table to be served - it felt as if they were surprised to be so busy and didn't have enough staff.

Visited March 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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