I stayed here over the xmas and new years period. I was bitterly disappointed and can assure you I will not be returning!!
Firstly, as other reviewers have previously posted, one lift is out of order (and has been for over 12 months). We were left waiting for up to 20 minutes at times to cram into the only working lift. Then this lift also broke down and we had to walk up and down to the 18th floor.
Our room was shoebox sized and very very basic. We had no cooking facilities and had to walk up and down the stairs to get plates, knifes etc from reception. These were never washed or changed the entire time we were there so we had a huge pile up of dirty and smelly plates despite usnleaving them next to the door for collection (You are unable to clean you own dishes as no facilities are provided for this).
The bathroom is very tiny and you could shower while sitting down on the toilet if you wanted to. There is a big step up into the bathroom which is dangerous and tripped us up a few times.
The bed is small and basic and the sheets were not changed or bed made the entire time we were there. The TV had very bad signal and you can hardly see the programme you are watching.
The steet noise was very loud, especially on weekends. We stayed on the 18th floor however still struggled to sleep from the pulsating noise from the night club next door. I would imagine anyone on the bottom floors would not get any sleep until atleast 4am.
Finally we were asked for a $50 bond when we arrived (which we were never told about when booking) , this has still not been refunded despite the man at the front desk telling me it was done as I checked out. Numerous phone calls to and from has still not resolved this.
On the upside location was great and the staff were very friendly and only tried to please.
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- Also Known As:
- All Seasons Auckland Hotel Auckland Central
- Formule 1 Hotel Auckland
- Auckland Formule 1 Hotel
- Ibis Styles Auckland New Zealand