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“Comfortable place. Great service” 5 of 5 stars
Review of SKYCITY Hotel

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SKYCITY Hotel
4.5 of 5 Hotel   |   Corner Victoria & Federal Streets, Auckland 1010, New Zealand   |  
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Hotel amenities
Ranked #12 of 76 hotels in Auckland
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Comfortable place. Great service”
5 of 5 stars Reviewed 2 days ago NEW

We stayed here while in auckland. Not much of a view but was quite comfortable and the staff were very friendly and very helpful. Parking card could be bought for 20 bucks or option for valet too. Central to what we needed so we didn't have to use the car! Nice restaurants and was easy to go up and check out the view from the top! No issues at all quite happy with the overall experience here!

Stayed July 2014, traveled with friends
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900 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (196)
Date | Rating
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English first
Auckland Region, New Zealand
1 review
4 of 5 stars Reviewed 3 days ago NEW

Friendly Hotel, but its a porter by the name of Dickey that makes you feel welcome, special and important.
He is prompt courteous and very friendly......we need more Dickey's I feel, better make him in charge of that area.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Ill keep it simple, if you are looking for a good value hotel in Auckland CBD then book here now....

The rooms are nice and relaxing, the location is great, service is excellent and the Casino is just downstairs!!!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tauranga
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for business - accomodation booked by the corporate - amazing. Huge room, beautiful facilities, bathroom was massive, hotel was quiet and everything perfect down to a tee.
Staying again and again and again!

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Denny K, Manager at SKYCITY Hotel, responded to this review, 4 days ago
Good Afternoon Mike,

It is great to read your Trip Advisor review; we look forward to hosting your accommodation for many business trips to come.

Regards,

Denny Keane
Hotel Manager
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Auckland, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

value for money, Excellent cleanliness, service and bed. Breakfast was excellent. The room was big, the king size bed really comfortable, and I really appreciated the free wifi. We definitely visit again!

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denny K, Manager at SKYCITY Hotel, responded to this review, 4 days ago
Hi Noel,

It is great to read your Trip Advisor review; the team take great pride in the service and product we have and offer here at SKYCITY Hotel, I am glad we met your expectations on this stay.


Regards,

Denny Keane
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bury st eds
Top Contributor
63 reviews 63 reviews
45 hotel reviews
Reviews in 46 cities Reviews in 46 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel with a city center location right by the skycity tower, found the the room to be large and comfortable with all the usual facilities, including direct access (from reception area) to a large casino if thats of interest, Shower curtain in need of replacement and leave out a notice if you require the room to be serviced. Once again concierge very helpful.

  • Stayed May 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denny K, Manager at SKYCITY Hotel, responded to this review, 4 days ago
Hi Steve,

It is great to read your Trip Advisor review; the team take great pride in the service and product we have and offer here at SKYCITY Hotel, I am glad we met your expectations on this stay.


Regards,

Denny Keane
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 1 week ago

The bed springs were so well worn that the bed hollows out in the middle.
Concierge is very helpful. Wish I could say the same for the counter staff.
I have stayed in the adjacent property - Crown Hotel - it's a much better choice.

  • Stayed April 2014, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denny K, Manager at SKYCITY Hotel, responded to this review, 4 days ago
Dear ganbeisingapore,

I have had a look through our system and cant identify your reservation, could I kindly ask you email me your name and reservations date and I will reveiw the room in question.

I am contactable on denny.keane@skycity.co.nz

Regards,


Denny Keane
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about SKYCITY Hotel

Address: Corner Victoria & Federal Streets, Auckland 1010, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#5 Spa Hotel in Auckland
#8 Family Hotel in Auckland
#11 Luxury Hotel in Auckland
#11 Romantic Hotel in Auckland
#13 Business Hotel in Auckland
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — SKYCITY Hotel 4.5*
Official Description (provided by the hotel):
Centrally located, SKYCITY Hotel facilities are top-class, rooms are spacious and the iconic Sky Tower is right on your doorstep. Choose to dine in style at one of 20 plus restaurants, café and bars and experience the thrill of the world-class Casino. Wi-Fi is complimentary. ... more   less 
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Also Known As:
SKYCITY Hotel Auckland, New Zealand

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