We found this an excellent place to stay. Superb facilities include a full kitchen' dishwasher and washing machine. The rooms are quite new and spacious. The hotel itself was very peaceful throughout the stay.

The only gripe we had was them attempting to charge us $60 for a cot for three nights, despite them never telling us there was a charge when we asked for one. Otherwise an excellent stay.

I booked at the Oaks on Hobson based on TripAdvisor reviews and pricing. I had no idea what to expect from a 'serviced apartment, but my family likes to have cooking facilities and makes no use of minibars and room service, so we thought it was an exceptionally nice hotel, rather than anything less serviced. True, the common spaces were dreary and not airconditioned, but the room was outstanding. The space was immaculately clean and well thought out. We enjoyed the use of ambient light through frosted glass, the comfortable beds, the kitchen and everything except the washing machine (a puzzle to get going due to strange controls). Our room was wonderfully well thought out and the staff was fine.

A few reviewers have commented on the proximity to a mission and resulting security concerns. This is just nonsense. First, the mission area was not threatening in the slightest. Second, there are several ways to walk from the Oaks to where most people want to get to (e.g., Queen St.) without going past this spot. The location is excellent.

We were thoroughly impressed by this establishment. Not luxury by any standard, but well thought out and great value. It was nearly ideal for a family travelling and should not disappoint most other demographics. Exactly what we wanted.

Great property, great location at an affordable price. Had a two bedroom apartment for a 5 day stay. Well appointed for 2 adults and 1 child. Would definitely stay here again. Only drawback is the property is not serviced - but this can be arranged at cost - and it took 3 days to work out how to correctly use the washer/dryer unit!

Stayed at Oaks on Hobson for 2 nights, coinciding with the Christmas Parade in Auckland which was nice. The hotel is conveniently located within walking distance from Queen St and Sky City, although to get to the Sky City one has to walk past the City Mission (which is really okay) which is located between Oaks and the Sky City, along Hobson St. If you want to avoid that, just take Mayoral Dr, although my colleagues who stayed there actually went into the Mission to buy foodstuff and we walked past it at night without any problems. Besides, just walking down Mayoral and going to the Sky Cinema area, you hit Queen St and a barrage of cafes/Borders/Starbucks! :)

The hotel room is very modern and quite well maintained. The halogen lights can be warm but the air conditioning helps a bit (it's not very cold, but Auckland in Nov - you don't need an aircon to be honest). I had room 809 (1 Bed Apt) which faced the BACK of the hotel, colleagues had the front (studio apt) with a balcony but they had to keep the windows closed due to traffic (and they're on the 6th floor). As you can see from the photos the view overlooks Rendezvous Hotel and the Police Station's carpark! The room is suitable for a couple at most, but even then I'm sure it'd be tight (the 'dining/sitting' area is long and narrowish). It has a washing machine/dryer, large fridge, dishwasher, tv with dvd player, hated towel rack in the toilet, plenty of sockets for notebook/phone chargers. There's broadband but you have to pay ($15 per 24 hrs and up to 250mb usage); network cable is provided. The guests seem to be largely the younger crowd (mid 20s-early 30s) but I can barely hear the neighbours except for their washing machines..

The hotel can order a cab service for guests to take to the airport - it works out to be cheaper than taking the Airbus Express for 2 adults!

I like the place and will definitely go back there to stay again. A few minor quibbles that prevented it from getting 5 stars:-
1. The reception could do with more than 1 person. On both days there was only 1 receptionist who had to attend to guests, queries, phone calls etc. It was frustrating to wait even though they tried their best to get the queue moving. Because they had to handle so many things, I think they were a bit flustered as well with my queries etc.
2. My washing machine door was broken by the previous occupant, and they couldn't repair it that evening; technician works only during the day. They got it fixed but they reset the door and I had to queue up again to get my card keys remagnetised.
3. The washing machine is slooooow... a full wash and dry takes up to 2.5 hrs or thereabouts, so be prepared to be up till late if you're washing at night. Also, while the sound does become audible next door so be mindful of that. Thankfully it doesn't shake and have fits lol. The machine IS new though, and a sachet of washing powder is provided.

Hope they get another receptionist!