I stayed at Base Auckland Fort St for 3 nites in the Sanctuary (girls-only rooms) and I was very happy

Good Points:
* Very clean, large rooms with big lock up spaces in each room.
* Very clean bathrooms / shower area
* Heaps of shower cubicles meaning you never have to wait, even in the busy times of the morning.
* Light and Airy 6-bed dorm rooms in the Sanctuary
* On 4th floor so can't hear the sound from the nightclub
* Secure
* TV Lounge, Internet Area, Cafe, Bar and Kitchen are all large and spacious
* Activities in the Bar mean there's lots of opportunities to socialise if you're there by yourself.
* Close to Queen St and the harbour
* There's even a TV in the bathroom so u can watch tv while brushing your teeth!
* Friendly staff

Bad Points:
* The receptionists are overworked so usually you'll have to wait for about 15 mins in a queue if you need to talk to them (eg. to top up internet time)
* The internet isn't stable, it went down for an entire night once - but there's another place close by
* The cafe claims to be open late but closes early which means u cant get dinner from the cafe unless you're there during the small opening hours
* The lift takes ages - so you have to walk up the 4 flights of stairs to/from the sanctuary most of the time.

We stayed at Base Auckland for one night in July in a twin room.
Unfortunately we seemed to be next to the room that was having a rave all night. Finally at 12.30am i could stand it no longer and went to complain only for it to start again 15mins later. A bit unlucky you may think but this is the kind of people that stay there! Also the cleaners just let themselves into our room without even knocking.

The kitchen is very dirty and not very well equipped too.

However on the plus side it is in a very good location and although understaffed the reception were very friendly and helpful.

Base is very basic and i wouldn't stay here again.

This hostel has a lot going for it: central location, good security, excellent linen. However, the place was not very clean. It is situated by clubs that have loud music into the early hours of the morning.

I booked by phone and confirmed on the day of arrival, yet there was no record of my booking. The staff rudely told me I had not made a booking and that the hostel was full, then tried to throw me out even though it was after midnight and they are in middle of a dangerous-at-night central Auckland location. I refused to leave. They then (miraculously) found me a room with plenty of spare beds.

In the morning they had lost my check in details and I had to wait a long time to check out.

In short, be wary of this hostel.

I stayed here at the end of a Contiki Tour - the tour manager was going to stay there, so I thought it would be OK. It was perfect. Great location, great room - very clean. We had a room for three, it was a little small but we were only stopping for one night. If you're on a budget and even if you're not, it's a great place to stay. I slept very well - even thought we were in the centre of town. I also though it was very safe - we certainly didn't have any probelms. There's a shop next door to buy your crisps, chocolate and drinks etc. Will definitely stay again.