We stayed at Base Auckland for one night in July in a twin room.
Unfortunately we seemed to be next to the room that was having a rave all night. Finally at 12.30am i could stand it no longer and went to complain only for it to start again 15mins later. A bit unlucky you may think but this is the kind of people that stay there! Also the cleaners just let themselves into our room without even knocking.

The kitchen is very dirty and not very well equipped too.

However on the plus side it is in a very good location and although understaffed the reception were very friendly and helpful.

Base is very basic and i wouldn't stay here again.

This hostel has a lot going for it: central location, good security, excellent linen. However, the place was not very clean. It is situated by clubs that have loud music into the early hours of the morning.

I booked by phone and confirmed on the day of arrival, yet there was no record of my booking. The staff rudely told me I had not made a booking and that the hostel was full, then tried to throw me out even though it was after midnight and they are in middle of a dangerous-at-night central Auckland location. I refused to leave. They then (miraculously) found me a room with plenty of spare beds.

In the morning they had lost my check in details and I had to wait a long time to check out.

In short, be wary of this hostel.

I stayed here at the end of a Contiki Tour - the tour manager was going to stay there, so I thought it would be OK. It was perfect. Great location, great room - very clean. We had a room for three, it was a little small but we were only stopping for one night. If you're on a budget and even if you're not, it's a great place to stay. I slept very well - even thought we were in the centre of town. I also though it was very safe - we certainly didn't have any probelms. There's a shop next door to buy your crisps, chocolate and drinks etc. Will definitely stay again.

I expected a lot less than what I got. The hostel was clean, lockers under your bed to lock up your stuff. Central location easy to walk anywhere in the city. Internet cafe, bar, laundry, kitchen, hot tub, sauna. Awesome package and the Airbus from the airport drops you off and picks you up right in front. This was an excellent buy.