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“**Fantastic Relaxed Comfortable Hostel**” 5 of 5 stars
Review of Ponsonby Backpackers

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Ponsonby Backpackers
2 Franklin Road | Ponsonby, Auckland 1011, New Zealand   |  
Hotel amenities
Cairns
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“**Fantastic Relaxed Comfortable Hostel**”
5 of 5 stars Reviewed April 30, 2013

Staying at Ponsonby Backpackers feels like you're staying at someones house as opposed to staying at a commercial hostel. John, Holly and the staff are extremely helpful and really know how to make you feel welcome. The hostel is excellently run - toilets and kitchen are always spotless. The couch in the TV room is unbelievably comfortable. The fellow guests are friendly, and the Ponsonby area, being quieter than the CBD, has a fantastic chilled out friendly atmosphere with plenty of bars, restaurants and shops. Ideal for the solo traveler like myself.

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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165 reviews from our community

Traveler rating
    93
    53
    12
    4
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed April 17, 2013

I stayed at Ponsonby for a few nights and was shown round the buildiing straight away by the staff. The hostel had a very homely feel and the staff were all very welcoming and friendly. The facilities were very clean and spacious and the kitchen had more than enough utensils so there was never a lack in plates or pans! The garden was lovely both day and night, I especially liked the patio area where everyone sat in the evenings which allowed me to meet people on my night of staying here. during my stay, I stayed in two different dorms, a mixed dorm which was nice, spacious and had lovely traditional windows and a girls dorm which had large dressers and a big mirror. I was also happy to have a duvet after travelling for so long without one! The living room felt like home with large, comfortable sofas and an array of films and tv channels. the hostel is in walking distance of the city and is also close to the bus stop. I'd definitely recommend Ponsonby to anyone visiting Auckland!

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PonsonbyBackpackers1, Manager at Ponsonby Backpackers, responded to this review, May 17, 2013
Hi Leah,

We appreciate you taking the time to leave this awesome feedback. It's always so lovely to read such fantastic comments and we are thrilled you enjoyed your stay at PB. Please do come and visit us again the next time you are in Auckland, I hope you are enjoying your time in NZ!

Thanks

Holly
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kanazawa, Japan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 12, 2013

Hostel has a good location, not quite in the middle of the city, but still within walking distance to everything. Ponsonby Rd has a variety of restaurants and there's a grocery story just down the hill from the hostel. The kitchen was large with plenty of space to move around and more than enough dishes/utilities for cooking. It was always spotless and cleaned every night. The rooms were also clean and it great condition. There are only two bathroom sites on location which meant a small wait at times, but overall it wasn't a big problem. Staff was excellent and always willing to help or give advice. I would definitely recommend this hostel!

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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PonsonbyBackpackers1, Manager at Ponsonby Backpackers, responded to this review, April 12, 2013
Thanks for taking the time to leave us this review and for the lovely comments! We do try to maintain our hostel to the highest standard so I'm very happy to learn that it reflected in your stay. We do actually have 4 bathrooms spread across our grounds, 6 showers and toilets. Our staff has recently won an award for the best hostel staff in Oceania too which we are really proud of! Look forward to seeing you again next time you're in Auckland!

Thanks

Holly
(Manager)
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Bad Toelz, Germany
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 9, 2013

Hostel is situated near Ponsonby Road which has an active nightlife szene. The Rooms a Clean and in a nice condition. The Staff is helpful and will answer all your Questions. There is no WLan available and for the use of the only Computer u will be charged 2$ for 30 minutes, but actually its just 27 minutes.
Due to the nightlife it can get loud on the weekend, even if the hostel is not on the main Party Road. The Hostel is a bit outside of the City Centre but you can take the Bus or walking in 20 minutes to Queenstreet
So for a Hostel its a good place stay with clean rooms, but to get connected with the Internet which is an important source if you are travelling is just ok.

  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PonsonbyBackpackers1, Manager at Ponsonby Backpackers, responded to this review, April 10, 2013
Hi Andi,

Thanks for taking the time to leave us a review, we appreciate your feedback. Thank you for you comments about our friendly staff and cleanliness, we pride ourselves on these things. Sorry you must not have realised that we do have wifi, you can purchase vouchers at reception at a discounted rate. The desktop computer does last for 30 minutes however you are given a signal a couple of minutes before to let you know your time is nearly up, that may be what you mistook for your time ending ;-)

We are close to Ponsonby Rd, so do get some minimal noise at weekends though we do monitor the noise levels at the hostel in the evening to ensure guests have a relaxing and enjoyable stay.

Thanks again for your comments, hope to see you next time you are in Auckland.

Regards

Holly

(Manager)
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Polanica Zdroj, Poland
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 7, 2013

Very nice place with okay rooms and good position in Auckland which really is not much of a place was glad to leave there but staying here made it little bit better all was good here except i had to stay with some very loud people in my room but thats backpackers would say yes if you want to stay here thanks heading North from here.

  • Stayed March 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PonsonbyBackpackers1, Manager at Ponsonby Backpackers, responded to this review, April 10, 2013
Hi Anika,

Thanks for leaving your feedback. I'm glad we were able to change your mind about Auckland a little bit. Sorry you had some noisy room mates, hostel etiquette in dorms is that everyone is respectful of their fellow room mates though not everyone is always that considerate, next time let us know ;-)

Hope to see you again!

Thanks

Holly

(Manager)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed March 26, 2013

Absolutely loved this hostel, the staff are so friendly and welcoming! The rooms are really spacious and the couple that run it definitely go the extra mile to make sure everyone is having a good stay. Love the little added touches and the kitchen was very well stocked!

Would highly recommend, best hostel in NZ!

Room Tip: Make sure you stay here! Can't recommend it more - loved my stay.
See more room tips
  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bonn, Germany
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed March 7, 2013

When I first came to NZ I booked a few nights in this hostel but I ended up staying for 3 months! Now that I have been travelling for 2 months all over NZ I can say that this is by far the best hostel I've stayed in. It is big enough so that there's always someone around that you can talk to or do something with but also small enough for it not to feel too crowded so that you don't get to know anyone. The location is great, it is very clean and all the the guests seem to be very well behaved so things don't get too crazy. The thing I enjoyed most about this place is the very friendly staff that makes you feel welcome and at home. If you are looking for a place that you can call your New Zealand home, this is it!

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ponsonby Backpackers

Address: 2 Franklin Road | Ponsonby, Auckland 1011, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Free Parking Kitchenette
Hotel Style:
Ranked #8 of 73 Specialty Lodging in Auckland
Price Range (Based on Average Rates): $
Number of rooms: 45
Official Description (provided by the hotel):
Ponsonby Backpackers is a beautiful 19th Century, character villa located right in the heart and soul of trendy Ponsonby filled with swanky boutiques and funky cafes and bars. We invite you to stay in our warm, cosy and spotlessly clean rooms, with welcoming and spacious communal areas that create the real feeling and vibe of your home away from home. Our award winning staff are the friendliest in town and are happy to give you all the information and advice you need for starting your NZ adventures! Travellers ourselves we know what backpackers want and look for in a place to call home, a true kiwi oasis. See you soon! ... more   less 
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Also Known As:
Ponsonby Backpackers Hotel Auckland Central
Ponsonby Backpackers Auckland, New Zealand

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