Granted I had just come from one of the best hotels ever, and my stay here was tolerable. While the manager and Front Desk Staff were very friendly and helpful, the hotel itself and rooms leave something to be desired. The first impression matters and that was the carpet - it should have been replaced long ago.
The first three floors are a hotel - and the room I saw was in below standard condition. The rest of the floors are rented out for the owner and this one was adequate. The Internet is expensive and lasts for 500mb or 24 hours, whichever comes first. Each block has to be re-booked with a new access code - very inconvenient, especially for business traveling. The bathrooms only have showers and this one was small with an awkward entry. There is no restaurant - only a small room that offers breakfast and a few supper dishes, at way too expensive prices. My room faced the street - I think most of them do - which meant sleep was limited. The maid service was also under-par - they seemed to want to do the minimum, and sometimes that was less than minimum.
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- Also Known As:
- Grand Chancellor Hotel Auckland
- Grand Chancellor Auckland Hotel New Zealand