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“Thoroughly satisfied” 5 of 5 stars
Review of Ascot Parnell Boutique Bed and Breakfast

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Ascot Parnell Boutique Bed and Breakfast
5.0 of 5 Bed and Breakfast   |   32 Saint Stephens Avenue | Parnell, Auckland 1052, New Zealand   |  
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Ranked #3 of 60 Auckland B&B and Inns
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
“Thoroughly satisfied”
5 of 5 stars Reviewed March 12, 2013

We stayed 3 nights at Bart and Therese's and could not be happier. The location was excellent and very near the city. We drove there from the airport and found the place easily. There was secure and free on site parking (unlike many city hotels); and if you don't have a car. there is always the pubic transport on Parnell Street. Excellent views of the city and Auckland harbour from the condominium. It was so quiet at night, you could hear a pin drop. The gentle breeze was far better than an air conditioned hotel room. We were given the impeccable garden view apartment. Bart and Therese were wonderful hosts and we were made to feel at home right from the beginning. Bart's travel advice was invaluable. Breakfast was good solid fare ( the Belgian crepes were fantastic) with cheerful and interesting converstation with hosts and other guests - and not least the 2 Afghan Salukis. I'd return anytime!!

Esther - Sydney

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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233 reviews from our community

Traveler rating
    225
    5
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    3
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Baltimore, Maryland
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 10, 2013

A lovely condominium subdivided into individual, en suite accomodations; wonderful and convenient location, beautiful views from the balcony, pleasant - light and airy - sitting room, and spacious, clean, and convenient rooms. The food was plentiful and very good. The off-street, indoor, and secure parking area is spotless, well-lit and easy to access; an unexpected and welcome plus. The hosts are charming and attentive. There was only one small matter, which will not necessarily be of concern to everyone; the establishment is not exactly, in a word, gemutlich (warm, casual, friendly). Because it is immaculate, and because the hosts are so very attentive and, understandably, concerned about their place, some people might not feel entirely relaxed, despite being repeatedly encouraged to be so. It is impossible not to be aware that one might disturb them in their own quarters (contiguous through an open archway at one end of the spacious floor). Upon arrival, one is shown how to open one’s suitcase properly on the suitcase racks provided (so as not to mar the walls), and carefully instructed where to find small trays with which to carry a cup of coffee or glass of wine (for sale only) from the common kitchen area back to one’s room. Yet there are drinks’ coasters on almost every flat surface, and one could fail to use them only if grossly negligent or malicious. One has the impression that every crumb falling will be noted and efficiently whisked away, almost before it hits the floor, it seems. Such precautions are entirely within the hosts’ rights of course, and one cannot blame them for diligently protecting what is, after all, their livelihood as well as their home. Many guests will probably appreciate the obvious pride, care and concern evinced by the hosts. Some guests, however, may find the undertones of the ambiance and the subtle air of anxiety a tiny bit stressful.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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OnsTres, Owner at Ascot Parnell Boutique Bed and Breakfast, responded to this review, April 12, 2013
Dear TakitEZ,

Thank you for your thoughtful comments. I guess that we are never too old to learn after having hosted 78,000 guests over the past 20 years.

We have taken note of your subtle suggestions and will take them to heart when hosting future guests, and we hope you will be among them too on a return trip. It is a pity you both arrived so late in the evening and only stayed one night, so you didn't have the time to get to know us a little better.

Running a successful and pristine b&b, with no stains on carpets, curtains, walls and doors, "as you will find in nearly every other Auckland accommodation", and continuing this standard for every guest 365 days in the year, comes from the small points of attention to detail, which we share with every new arrival. We also like to assist the guests with their luggage, as this helps with guest's comfort and use of all the spaces and closets in the room. (For example if I would not point this out guests would often leave their luggage in front of the closets making them not accessible.) It has been our experience over the past 20 years when not pointing out minor housekeeping suggestions as using trays for tea and wine and icy beverages, that the standard of quality and cleanliness in the house can quickly erode.

You are right in assuming that there is a very fine line between warm and welcoming hospitality and making minor house-use suggestions, in order to maintain the highest level of comfort and hygiene for all future guests.

We constantly strive for the highest levels of warm and friendly hospitality, while providing comfortable and ultra clean rooms, which nearly all our guests appreciate after having stayed elsewhere.

We realize that the line to keep an acceptable balance between warm hospitality and running a busy b&b can be a fine one.

Forgive us if we had subtly crossed that line inadvertently with you.

May I add that not everyone is as thoughtful and considered as you might be yourself.

Sincerely and best wishes,

Bart Blommaert
Owner
Ascot Parnell.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jerusalem, Israel
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 6, 2013

it's been our fourth visit ....Therese and Bart are magnificent hosts and we were lucky enough to join them to celebrate her birthday at Therese's request for dinner...well done hope to see you both again x

Room Tip: All the room are good
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poole, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 3, 2013

This excellent, boutique bed and breakfast accommodation provided us with all we needed for a
forthcoming holiday in New Zealand. After our arrival by ship from Australia, the two nights we enjoyed with Bart and Therese helped us to explore Auckland, rent a car and plan a thorough
exploration of North Island. Our endorsement can be confirmed by the fact that we reserved our last night with Bart and Therese before our return to UK. We found them to be exceptional hosts,
anxious to please, and very conversant with all the marvellous attractions that New Zealand has
to offer. We are already thinking about a return to NZ which would start at Ascot Parnell.

Room Tip: All excellent
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 27, 2013

We spent our last two nights at the Ascot Parnell B&B before flying home. Our hosts Bart and Therese are delightful, could not have been more helpful, nothing was too much trouble and made sure we were comfortable. The suite was exceptional, the bed very comfortable and clean sheets every day! The gourmet breakfast menu was extensive and freshly prepared. Other services included the use of a computer, wifi, swimming pool, telephone calls within New Zealnd, tea / coffe and cookies. If you love dogs, their two Salikis are gorgeous. We would most certainly return.

Room Tip: All rooms are excellent.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 26, 2013

Ascot Parnell provides small suites within a large modern apartment in a fantastic location close to shops and restaurants. As a bonus the apartment has a huge balcony overlooking the city and harbour that we spent several evenings sitting out on.
The hosts, Bart and Therese, are courteous, professional and very helpful. We had many interesting chats with them and other guests over their amazing breakfasts.
Its not cheap but you are paying for quality.

Stayed February 2013, traveled as a couple
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Huntington Beach, California
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2013

Our trip to Australia and New Zealand was something we had planned on for many years. Didn't know much about New Zealand, but tried to find a place to stay on the internet. I was fortunate enough to find Bart and Therese's B&B on one of the search engines. I cannot tell you how much we enjoyed our stay at their beautiful home. The service was outstanding and each breakfast was phenonominal. Bart picked us up at the pier when our ship docked and he took us to the airport on the day of our departure. They offered recommendations for dinners, touring sites, relaxing moments and many other ideas. We are considering another trip to New Zealand, a beautiful and friendly country, and I can assure you it will incl;ude a stay at the Ascot Parnell Hotel (really a B&B with intimate service).

Room Tip: Book early as they are very popular and you won't want to miss this opportunity!
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ascot Parnell Boutique Bed and Breakfast

Address: 32 Saint Stephens Avenue | Parnell, Auckland 1052, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool
Hotel Style:
Ranked #3 of 60 B&Bs / Inns in Auckland
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Ascot Parnell Boutique Bed and Breakfast 5*
Number of rooms: 3
Official Description (provided by the hotel):
Charming b&b accommodation in a garden setting with city-skyline & harbour-views. A tranquil oasis with all Auckland attractions in easy walking distance. Spacious suites, personal service, Airport meet and greet, free-WiFi & free secure parking.Our B&B is the most centrally located Luxury Boutique Bed and Breakfast in Auckland. If you are here for holidays, a quiet getaway or on business, we offer the perfect relaxed place to stay in historic Parnell Village; located just 1 km next to downtown Auckland. Our contemporary home offers lodging in three spacious, thoughtfully furnished suites, each with a luxurious marble bathroom, all have either garden- or harbour-views, air-conditioning and iPod/iPad-dock. Guests can relax in the spacious guest-lounge or on the sunny-balcony with city sky-line and harbor-views. Sumptuous gourmet breakfasts are served by your hosts. You do not need to rent a car while staying here as everything is at your doorstep.Parnell Village with 50plus restaurants, The Parnell Rose Gardens, Vector Arena and The Auckland Museum are all within a 10 minute walk. ... more   less 
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Also Known As:
Ascot Parnell Boutique Bed And Breakfast Auckland, New Zealand

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