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“Convenient and comfortable” 4 of 5 stars
Review of Amora Hotel Auckland

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Amora Hotel Auckland
4.0 of 5 Hotel   |   100 Greys Ave, Auckland 1010, New Zealand (Formerly Duxton Hotel Auckland)   |  
Hotel amenities
Ranked #30 of 77 Hotels in Auckland
Cowbridge
Top Contributor
93 reviews 93 reviews
23 hotel reviews
Reviews in 38 cities Reviews in 38 cities
51 helpful votes 51 helpful votes
“Convenient and comfortable”
4 of 5 stars Reviewed November 6, 2012

The Amora Hotel is situated right by Myers Park in Auckland and very close to the main shopping area in Queen's Street. There is a good restaurant within but just up the road there are plenty of cheap and cheerful eating places going towards Grafton Bridge. That area is a bit 'hip' but colourful noetheless. The rooms are very clean and the service is good. It is possible to negotiate free wi-fi connection, with a smile!

Room Tip: Ask for a room on the park side for a quieter time and a better view.
See more room tips
  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AHA2011, Public Relations Manager at Amora Hotel Auckland, responded to this review, December 13, 2012
Thank you for taking the time to provide a review of your recent stay at the Amora. We are delighted to hear that we ticked all of your boxes and that your experience was pleasant and that your found our staff to be helpful and the rooms to be up to your standard. We look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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437 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
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English first
Wellington, New Zealand
Top Contributor
80 reviews 80 reviews
18 hotel reviews
Reviews in 28 cities Reviews in 28 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed November 5, 2012

We found this hotel was very central being and few minutes walk to queen st. It has underground parking which is sometimes included in the room rate. The rooms were large and reasonably quiet. We were given one overlooking the park and that was quiet.The rooms are a little dated but very comfortable Breakfast was very nice .we didn't dine at the hotel. We would stay again.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Top Contributor
136 reviews 136 reviews
34 hotel reviews
Reviews in 43 cities Reviews in 43 cities
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed November 5, 2012

I love rooms with a balcony, its nice to get out and have some fresh air. Great location and view of the city. Bed was soft.Modern presentable room worth a stay. Managed to get an early check in too which was nice

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AHA2011, Front Office Manager at Amora Hotel Auckland, responded to this review, December 13, 2012
Thank you for taking the time to provide a review of your recent stay at the Amora Hotel Auckland. We appreciate your honest and constructive feedback and are delighted to hear that your stay met your needs and expectations . We hope to have the opportunity to host you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 2, 2012

We booked a special deal and got free parking and late check out!
Room was pretty well appointed, with nice views (small kitchenette, and even a washing machine!)

Hotel has seen better days though
Our bathroom could do with a small mechanical upgrade (but was fine)
And our sheets were quite worn (but clean)

Overall pretty good value option, if you get a nice deal

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AHA2011, Public Relations Manager at Amora Hotel Auckland, responded to this review, December 13, 2012
Thank you for taking the time to provide a review of your recent stay at the Amora Hotel Auckland. We appreciate your honest and constructive feedback and are delighted to hear that your stay met your needs and expectations and that you found our product to be very good value for money. We hope to have the opportunity to host you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rapid City, South Dakota
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 22, 2012

We stayed here in October. The grounds and views are spectacular. The food was delicious. Service couldn't have been better and our room was very nice. The rooms were quite large and very comfortable. I imagine staying in warmer weather would be even more fun as they have many activities to do.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AHA2011, Public Relations Manager at Amora Hotel Auckland, responded to this review, December 13, 2012
Thank you for taking the time to provide a review of your recent stay at the Amora Hotel Auckland. We appreciate your honest and constructive feedback and are delighted to hear that your stay met your needs and expectations.I am glad to hear that you enjoyed our Amora hospitality and service. We hope to have the opportunity to host you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 21, 2012

After booking a surprise night in this hotel for my husbands birthday, which I had already paid for upfront, we came to check-in with the plan of going out again afterwards. We arrived at the hotel with our booking forms ready to go, wanting to just quickly drop our bags off and head out again. We were then told that in order to check-in we would have to pay a $200 bond, in case there were any room damages. Now I don't know if this is standard for everyone, or if it was just because we are a young couple. In any case, we have stayed at many other hotels and never been asked for this. We handed over our debit cards which would not work because they were not "proper" credit cards. My husband then asked about using the eftpos card and she said that she could load the money back on after, to which i asked it it would go back on straight away or would it take 3 days? She the said that yes it would take a while. Not everyone has a credit card and not everyone had a spare $200 lying around either..... The thing that really annoyed us was that we were not informed prior to booking or checking in that we would have to pay a bond. We asked them to send our bags up to our room so they would be there when we got back. We then had to go out and find an atm machine in order to get the money out- we really didn't want to be doing that on my husbands birthday. Anyway we come back to check in and ask where can we park, she then replies downstairs but fails to mention that there will be a $20 parking charge- we only found this out when they refused to give us our full $200 bond fee back because we parked down stairs. So we get into our room and our baggage isn't there, we then go back down to reception to see our bag behind the counter. We ask " can you please send our bags up", the lady who had just served us a few minutes ago looks at us blankly and replies "where is your bag?" we then point to it behind the counter...need I say more? The room was pleasant enough and the bath was lovely, however we woke up in the morning to find that there was no hot water, so after some quick cold showers we headed down to reception to find out that parking is $20 and there is no discount even though there was no hot water in the morning. Not even an apology for the inconvenience. When I pay $185.00 for one night to stay in a hotel, I expect a lot more than this. If the staff and the service was up to scratch our stay would have been a much better experience. Needless to say, we will never be going back to this hotel.

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AHA2011, Public Relations Manager at Amora Hotel Auckland, responded to this review, December 13, 2012
Thank you for taking the time to provide a review of your stay at the Amora Hotel Auckland. It is disappointing to note that we did not rate very highly in terms of customer service especially as this is an area we are continually working on to improve. It is difficult to interpret the lasting impression you now have of our hotel as there is very little substance to the review that allows us to understand the issues you had with our team.
I am very sorry that we failed to meet your expectations during your stay and that your were not made to welcome or appreciated. It is certainly not a culture we are accustomed too or tolerate and I can assure you that our service teams will be addressed.
On another note, a $200 bond applies for everyone who does not have a credit card. You are right i saying that 'debit cards' are not proper 'credit cards'
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 14, 2012

Got this hotel on lastminute.com.au secret hotel deal - so obviously this place scores highly on value.

The best part of my stay at this hotel was the service. From the moment I walked in, staff were nothing short of polite and helpful to me. I even got upgraded to a better room and late check-out without even asking.

The rooms themselves were pretty standard really. Not that that was bad at all, but nothing overly special either. I did find it pretty odd that the spa/shower did not have a screen to go around it, which could be odd if someone wanted to use the toilet while the other is trying to relax in the spa. The air conditioner unit was also a bit noisier than normal, but I wouldn't say it was sleep prohibitive.

The street that the hotel is on is tree-lined and nice. Very easy drive to anything Auckland city. So plus for location.

Overall I wouldn't have any issue coming back to stay again at this hotel, but if there is a similar or better hotel for about the same price available, I wouldn't hesitate to go try that one instead.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Amora Hotel Auckland

Address: 100 Greys Ave, Auckland 1010, New Zealand (Formerly Duxton Hotel Auckland)
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Luxury Hotel in Auckland
Price Range (Based on Average Rates): $
Hotel Class:4 star — Amora Hotel Auckland 4*
Number of rooms: 149
Official Description (provided by the hotel):
The Amora Hotel Auckland welcomes you to our oasis of calm in central Auckland. Tranquil views above peaceful Myers Park, tree-lined Greys Avenue and out over the city are yours when you stay at our luxury boutique hotel. Offering all the features and services that you would expect in a much larger hotel, the hotel focuses on the attention to detail that serves to differentiate the Amora. The Amora Hotel Auckland is ideally positioned amongst magnificent park surroundings and overlooks Myers Park in central Auckland. With its central location close to the main business district, the hotel is also ideally located within strolling distance to major shopping and entertainment areas, Sky City, New Market and Ponsonby. The Amora Hotel Auckland offers a range of rooms from Deluxe to Penthouse Suites. Classically styled and tastefully decorated, some have views over lush Myers Park and others to the city and beyond. All rooms offer a fully equipped kitchen and a private balcony. Many also feature decadent spa baths with wooden louvre shutter that open out onto the main room.Enjoy high quality, seasonally fresh New Zealand cuisine in elegant surroundings at The Grill or choose to dine al fresco on the terrace by the pool. Come to The Amora Hotel Auckland to relax and unwind, take a dip in the heated outdoor swimming pool ideally situated on the terrace overlooking Myers Park. For the more active, a workout in the hotel gymnasium might be in order, or take the advantage of the local jogging tracks in Myers Park. ... more   less 
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Also Known As:
Auckland Duxton Hotel
Duxton Auckland
Amora Hotel Auckland New Zealand

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