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“Clean, cheap, basic - a good functional choice” 3 of 5 stars
Review of Jucy Hotel

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Jucy Hotel
2.5 of 5 Bed and Breakfast   |   62 Emily Place | Downtown, Auckland 1010, New Zealand   |  
Hotel amenities
Ranked #22 of 60 Auckland B&B and Inns
Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Clean, cheap, basic - a good functional choice”
3 of 5 stars Reviewed June 11, 2013

Stayed here when arriving very late into Auckland so no point spending money on a more luxurious choice. Was $79 NZD for the night and covered the basics well. Clean, bed not the most comfy, but OK. Rooms still a bit hostel-like, but perfectly functional and to be expected for the price. Location was fantastic and staff friendly - even though we arrived at 1am.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jucylucy_11, Manager at Jucy Hotel, responded to this review, June 16, 2013
Hi,
Fantastic to hear that you enjoyed your stay with JUCY Hotel. Hope to see you again sometime!
Cheers
Lucy xx
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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292 reviews from our community

Traveler rating
    37
    126
    80
    27
    22
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32
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10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Auckland
Senior Contributor
44 reviews 44 reviews
24 hotel reviews
Reviews in 18 cities Reviews in 18 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed June 9, 2013

I had to stay in town after a friend's leaving party, and wanted somewhere cheap but clean. I got a deal for this hotel for $55 for the night, although normal price at this time of year is $89. At $55 it was a total bargain, but I think it would definitely still be good value at $89. Yes, it is a bit like a university halls of residence, and very basic, but it was clean and the bed was comfy. It's fairly central, so there was some noise in the early hours outside, but nothing too bad. The bathroom is a wet room, but functional. It's certainly nothing flash, but for the money, if you just want a place to get your head down, this hotel is ideal.

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jucylucy_11, Manager at Jucy Hotel, responded to this review, June 11, 2013
Hi Lisa,
Great to hear that you enjoyed your short stay. Hope your friend's party went well and see you again next time!
Lucy xx
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Bratislava, Slovakia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 8, 2013

We stayed here 3 nights after our arrival to Auckland. Clean, quiet hotel in great location direct in city center. Good option for short stay in Auckland for reasonable price.If you are backpackers looking for social buzz and sharing travel information there are more suitable options in Auckland

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jucylucy_11, Manager at Jucy Hotel, responded to this review, June 9, 2013
Hi there

Thanks for your feedback! It's so good to hear you enjoyed your stay at Jucy Hotel!

Lucy xx
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kortrijk, Belgium
Top Contributor
68 reviews 68 reviews
54 hotel reviews
Reviews in 54 cities Reviews in 54 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed May 29, 2013

We stayed here for 3 nights (Ensuite double room) after a long flight from Asia. After 5 months being used to Asian standards, this was a delight. The rooms are nice, the bathrooms are good and the people on the frontdesk are very helpful. We had a smell problem in our room and could change rooms without any problem. The location is great, silent but still very central! Go for it if you're visiting Auckland!

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jucylucy_11, Manager at Jucy Hotel, responded to this review, May 30, 2013
Hi there

Thank you so much for your comments! I'm so happy to hear your experience at JUCY hotel was a good one!

Hope to see you again soon!

Lucy xx
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winton, NZ
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 28, 2013

The rooms were clean. Shower out of order. Some helpful staff members, some that are obviously sick of their job and should find a new one. We didn't book of the jucy website and consequently didn't know about having to book a parking space (there were six of us). The girl on the counter was not willing to put any effort into helping us but another jucy employee
overheard and found us a space for our car... thank you sir. The advertising doesn't convey how average the place is but I guess I should have known by the price.

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jucylucy_11, Manager at Jucy Hotel, responded to this review, May 30, 2013
Hi there

Thanks for your feedback,

Great to hear you found the rooms clean and that we managed to find a carspace, though not so great you found a staff member not very helpful. It is surprising and concerning - it is rare that we hear about our staff being unhelpful.

We do understand we had one shower out of action for a day. We realise this can be frustrating, but unfortunately was out of our control at the time. Hopefully there wasn’t a long wait for the other showers.

Once again, thanks for your feedback, it has been passed onto the Hotel manager.

Lucy
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Hamburg, Germany
Top Contributor
86 reviews 86 reviews
55 hotel reviews
Reviews in 55 cities Reviews in 55 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed May 10, 2013

I stayed for one night at this hostel. The room (single) was small but clean. The shared facilities are ok but just two showers and two washrooms are not much for the number of rooms at this floor.

The staff was friendly and so it was a normal stay.

  • Stayed April 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jucylucy_11, Manager at Jucy Hotel, responded to this review, May 30, 2013
Hi there

Thanks so much for your feedback and i'm glad you found the shared facilities okay.

Hope to see you again soon!

Lucy xx
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed April 14, 2013

Stayed at Jucy for 2 nights in a private room/shared bathroom for 3 adults.

Great price for budget accomodation, bathroom and room were clean, albeit a little on the small size!

The outdoor area was a great chillout area and a great alternative to the living area and kitchen as they were in need of a deep clean!

Close to all the attractions in Auckland, waterfront, skytower, queen st, whilst we were there the tree outside was letting off a horrible smell which unfortunately lingered throughout the hostel.

Would recommend for people on a budget wanting convienient accomodation in Auckland!

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jucylucy_11, Customer Service Champion at Jucy Hotel, responded to this review, April 15, 2013
Hi there

Thanks so much for taking the time to give us feedback on your recent stay.

The tree that you are referring to is called a Ginkgo tree, which from March through to the end of winter produces yellow berries which have a terrible stench. This tree is unfortunately in the park opposite our hotel, so we promise it’s the tree – not us!

I’ve passed your comments on regarding the cleanliness of the shared kitchen facilities to hotel management, so thank you.

It’s great to hear that overall you found the hotel suited your needs and was near all the main attractions. Thanks for recommending us!

Cheers
Lucy xx
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Jucy Hotel

Address: 62 Emily Place | Downtown, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Children Activities ( Kid / Family Friendly ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #22 of 60 B&Bs / Inns in Auckland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Jucy Hotel 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
JUCY Hotel combines the best of hotel and bed-and-breakfast type accommodation. With 60 rooms ranging from contemporary twin, double or triple rooms with en-suites to standard single, double and triple rooms with shared bathroom facilities, there is plenty of choice for the budget traveller. Paid Broadband Internet Access available. JUCY Hotel is within walking distance of Vector Arena, as well as all major attractions and main transport centres. ... more   less 
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Also Known As:
Jucy Hotel Auckland, New Zealand

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