I booked this hotel for my partner and I on our way back to Melbourne after a friend's wedding in Waiheke Island. We were really looking forward to some luxury and relaxation after a stressful time. Unfortunately, we were disappointed. Even though we were told that we were given a free upgrade, we had two single beds pushed together rather than an actual king/queen bed. This has to be one of my pet hates - and for me, unacceptable in a 5 star hotel. Then we found out that there was no free wifi - instead a very premium rate (something like $8 per 45 minutes I think). Having lived in Vietnam where wifi is free everywhere, I thought this quite archaic for a country such as NZ. These two things were even more disappointing given that we had chosen the Langham over better located hotels (the Langham is not in the main CBD but on the edge), meaning a lot of trekking around.
The best part was Chuan Spa. I was given a gift voucher by my friends who got married, and it was the best spa experience I've ever had.
Just was a real pity about the bed and wifi combined with less convenient location, as we were so looking forward to the ultimate luxury we thought we had paid for.
- Official Description (provided by the hotel):
- Our 5-star luxury Auckland hotel in Auckland's CBD offers: 409 rooms and suites including 47 Langham Club Rooms and 16 suites* Dining at Eight restaurant and Palm Court * 24hr business centre* Free wifi throughout the hotel *Spacious meeting & banqueting facilities* Central CBD location* Luxury sedans available for airport transfers & sightseeing* Complimentary inner city shuttle service to waterfront* 24hr room service* Chuan Spa for luxury spa and beauty treatments* Chuan Healthclub & fitness centre* Heated outdoor pool plus sauna and jacuzzi* Walking to distance to Auckland city attractions including museum, art gallery, shops and restaurants. ... more less
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- Also Known As:
- The Langham Auckland Hotel Auckland Central
- Langham Hotel Auckland
- The Langham Hotel Auckland
- The Langham, Auckland New Zealand