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“Top Notch!” 5 of 5 stars
Review of The Langham, Auckland

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The Langham, Auckland
5.0 of 5 Hotel   |   83 Symonds Street, Auckland 1001, New Zealand   |  
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Ranked #4 of 77 Hotels in Auckland
London, United Kingdom
Senior Contributor
43 reviews 43 reviews
29 hotel reviews
Reviews in 22 cities Reviews in 22 cities
47 helpful votes 47 helpful votes
“Top Notch!”
5 of 5 stars Reviewed April 16, 2011

Great Hotel, super staff. Nice touches like poolside snacks. Lovely spa. Rooms are very nicely done in rich fabrics.

  • Stayed December 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2,109 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (358)
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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 15, 2011

After a few months of no-frills budget hotels The Langham could definitely be described as frilly! I stayed for 4 nights in one of the classic king rooms at about $150 NZ a night. Compared to other cities I think this is incredibly good value, considering how luxurious the hotel is and how pampered it made me feel!

The hotel lobby is gorgeous and the reception staff were excellent, very friendly and clearly caring about their guests. My room was lovely; I had one of the basic king rooms but it still had all the 5 star luxuries. Blackout curtains, quiet air con and a massive comfy bed meant I got a great nights sleep.

The hotel does offer wi-fi and high speed internet, the prices are a little steep. I recommend waiting to see if your room is in a cheaper wi-fi hotspot if you don't want to spend too much on internet.

My only slight negative was the hotel location, it's a trek from the city center and up a big hill, however the hotel does offer a free shuttle into town and it's close to local bus stops.

Free access to the gym and heated pool were what really made this hotel for me; the gym was modern and very well equipped. I didn't get a chance to try the spa but I'm sure it would be amazing.

Overall I loved my stay at The Langham, it was a luxurious stay and great value for money.

  • Stayed April 2011, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ireland
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 5, 2011

Stayed for one night before heading home. Lovely hotel with a real sense of old world luxury. Got a really good internet rate. Would be lucky to get a 2 star hotel here for same price! buffet dinner was very good as was the night's sleep. Cocktails were pricey but I didnt really mind as I had such a good room rate. Staff were very efficient and friendly. highly recommended.

  • Stayed December 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Silver Spring, Maryland
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 5, 2011

I just returned from a wonderful trip to New Zealand. Stayed at The Langham on March 27, 2011 and again on April 2, 2011. This is a very clean and luxurious hotel. The staff were incredibly friendly and helpful. My every need was met with a smile. The housekeeping staff seemed to work around the clock. I arrived at 6 a.m. in the morning and slept all day. I left the do not disturb sign out. I went out for dinner at 5:30 p.m. and when I returned at 8:00 my bed was made and a mint was on the pillow! I will say however, that the hotel is very expensive and you need to stay on top of that. New Zealand is very expensive as well. You will definitely need plenty of cash. They only accept NZ dollars or plastic so be prepared. Lots currency exchanges available. The hotel is a short walk from many things, but there is a shuttle and buses available.

  • Stayed March 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chicago, Illinois
1 review
2 of 5 stars Reviewed April 3, 2011

We stayed here for one night in Auckland before we flew back home and it was not great. Our bed smelled like urine and the lobby of the hotel is dated. Drinks are overpriced at the bar. Location is good. Luckily it wasn't expensive, but I would definitely choose a different hotel if we went back there.

Stayed March 2011, traveled as a couple
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Bay of Islands
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 27, 2011

From the moment we hopped out of our car, the service was fantastic! We were given a tour of the hotel & all the amenities. We were also shown where things were in our room. 5 star luxury. Bed turned down with chocolates, slippers beside the beds. What a way to be spoilt & feel very special. We dined at Eight restaurant & that was fabulous. We will come back again.

  • Stayed March 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kerikeri, New Zealand
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 14, 2011

I stayed at the Langham twice in 2 weeks, and on both occasions, it was excellent. From the greeting by the valet and reception, via the relaxed opulence of the room, to the sheer choice of food for a quality breakfast, I found it was exactly what a five-star hotel should be. The swimming pool is great, the location may not be to everyone's taste as it's quite a steep walk back from the waterfront (but I quite liked the effort!) but it only takes 15 minutes, or there is a shuttle bus. I would definitely return to this hotel, and recommend it to others.

  • Stayed March 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Langham, Auckland

Address: 83 Symonds Street, Auckland 1001, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Auckland
#3 Family Hotel in Auckland
#3 Spa Hotel in Auckland
#4 Luxury Hotel in Auckland
#5 Romantic Hotel in Auckland
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Langham, Auckland 5*
Number of rooms: 409
Official Description (provided by the hotel):
Our 5-star luxury Auckland hotel in Auckland's CBD offers: 409 rooms and suites including 47 Langham Club Rooms and 16 suites* Dining at Eight restaurant and Palm Court * 24hr business centre* Free wifi throughout the hotel *Spacious meeting & banqueting facilities* Central CBD location* Luxury sedans available for airport transfers & sightseeing* Complimentary inner city shuttle service to waterfront* 24hr room service* Chuan Spa for luxury spa and beauty treatments* Chuan Healthclub & fitness centre* Heated outdoor pool plus sauna and jacuzzi* Walking to distance to Auckland city attractions including museum, art gallery, shops and restaurants. ... more   less 
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Also Known As:
The Langham Auckland Hotel Auckland Central
Langham Hotel Auckland
The Langham Hotel Auckland
The Langham, Auckland New Zealand

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