I was kept waiting for my room from 08:30 until 14:05 hours, although being told every 40 minutes or so that it would be ready within the next 40 minutes. I was also told that normally rooms were not available until 14:00 hours.
If they had admitted at the beginning that I could not have my room until 14:00 hours I could have done something with my morning, such as a trip or sight seeing, instead of hanging around.
The second point was that the towels were left on the floor for changing, after day 1, but the maid only hung them back on the rack, not even folded. The shampoo was not renewed either, even though the current one was empty. We finished up buying a shampoo.
I would not choose this hotel again, although I had already booked one night in February- it will be the last night I stay in a Rydges hotel.
- Official Description (provided by the hotel):
- Accommodation and Breakfast packages available; Long stay Accommodation prices available; Modern furnishings and fittings; Complimentary Newspapers;100% Non smoking; For genuine caring hospitality and service please contact Rydges Auckland. ... more less
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- Also Known As:
- Rydges Auckland Hotel Auckland Central
- Rydges Hotel Auckland
- Auckland Rydges Hotel
- Rydges Auckland New Zealand