We went as a family to the Stamford and was quite pleased with the room and the very large bed. Going down to the Knights restaurant for dinner we were pleased with the mains and desert. The downfall was on checkout where we were charged $4000! We hadn't signed the receipt and were told the payment had gone through on our credit card anyway - completely illegal! The thing that really got me though was that she didn't directly apologize or explain her mistake till we were leaving 20mins later and minus $1000 they still owed us. Nothing was offered to compensate for our time wasted. It's a real shame as the facilities, food and room were great but I'm not sure I'll be back anytime soon.
- Official Description (provided by the hotel):
- World-class luxury in the heart of the city, just minutes away from the harbour and viaduct. ... more less
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- Also Known As:
- Stamford Plaza Auckland Hotel Auckland Central
- Stamford Plaza Hotel Auckland
- Auckland Stamford Plaza Hotel
- Stamford Plaza Auckland New Zealand