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“Great Hotel” 5 of 5 stars
Review of Rendezvous Hotel Auckland

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Rendezvous Hotel Auckland
4.5 of 5 Hotel   |   71 Mayoral Drive | Cnr Vincent Street, Auckland 1010, New Zealand   |  
Hotel amenities
Ranked #11 of 77 Hotels in Auckland
Whangarei, New Zealand
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great Hotel”
5 of 5 stars Reviewed August 2, 2013

We have stayed at the Rendezvous Grand in Auckland twice now and will definitely be back. It is in a great, central location. Easy walk to great restaurants as well as good parking right next door with internal access. Large, quiet, very clean rooms and the staff are very friendly and helpful.

Room Tip: We have only stayed on the 10th floor and it is great, very quiet.
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousAuckland, General Manager at Rendezvous Hotel Auckland, responded to this review, August 5, 2013
Dear harrys709,

Thank you very much for taking the time to review Rendezvous Grand Hotel Auckland and thank you for your continued loyalty to the hotel.

Our Hotel is as you say located in what we regard as the leafy part of town, away from the noise of City Bars and Traffic, but still close enough to all of the local Restaurants and Theatres. I will also take the time to share your comments with our team with regard to the service offered, it is these comments that we are really motivated by.

Once again thank you very much and we look forward to welcoming you back very soon.

Best regards Paul
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1,703 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (306)
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Toukley, New South Wales, Australia
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 1, 2013

I stayed at the Rendezvous and could not fault anything, the staff where friendly the rooms very clean, close walk to harbour, casino.
The gym was well equipt and maintained the pool was warm and inviting.
Would stay here again and recommend to everyone.

Room Tip: All rooms are very good.
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousAuckland, General Manager at Rendezvous Hotel Auckland, responded to this review, August 4, 2013
Dear Sue W,

It is a pleasure to hear from you here at Rendezvous Grand Hotel Auckland. Thank you for taking the time to write your review, I will be sure to pass your comments onto our wider team whom as I was will be delighted to read them.

Once again we thank you and look forward to welcoming you back in the very near future.

Best regards Paul
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Canberra, Australia
Top Contributor
118 reviews 118 reviews
38 hotel reviews
Reviews in 57 cities Reviews in 57 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed July 31, 2013

Nothing but praise for this hotel. Our room was large and very quiet, with a comfortable bed for great sleep. Centrally located it is surrounded by great hotels, cafes and restaurants. Public transport routes are just around the corner and in less than a 10 minute walk you are at the wharves where you can catch ferries to various destinations around the harbour. The staff were genuinely friendly and helpful. The price was also a big winner, great value for money for our 3 night stay.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousAuckland, General Manager at Rendezvous Hotel Auckland, responded to this review, August 4, 2013
Dear Randall K,

On behalf of the team here at Rendezvous Grand Hotel Auckland, thank you for taking the time to write your review and positive endorsement of the hotel.

We were delighted to read your comments and do look forward to welcoming you back to Auckland in the very near future.

Thank once again and regards Paul
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Wellington
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 31, 2013

We stayed in a twin share room, which had two double beds the room was spacious and beds very comfortable. The location is perfect, central but away from noisey nightclubs. The car park next door is a reasonable price especially compared to some hotel carpark prices.

The room service was wonderful but expensive. I wouldnt recommend breakfast as was small for price paid.

  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousAuckland, General Manager at Rendezvous Hotel Auckland, responded to this review, August 1, 2013
Dear travelbunnys01,

It is a pleasure to hear from you here at Rendezvous Grand Hotel Auckland, we would like to thank you for taking the time to post your review we were pleased that you enjoyed your stay with us.

We have worked hard to ensure the quality of our room service and restaurant products and I will share your comments with the Kitchen Team with regard to the quality of Room Service. They will also be delighted as I was to read this.
Price is always a key factor; we use the very best ingredients and believe that we offer fair value for money across the hotel.

Once again thank you for taking the time to post your review and we look forward to welcoming you back in the very near future.

Best regards Paul
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New Plytmouth New Zealand
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 30, 2013

We had a deluxe room which was very good. Had booked to stay for 3 nights through the GrabOne scheme which meant we had 3 vouchers, 1 for each night. At check in the clerk told us he only needed one but he'd put us in the system for the 3 nights. Next day we are advised that they need another voucher as a clerk had noticed we were staying 2 nights. Spent some time explaining that we were actually 3 nights and had another voucher as well. Just a waste of our time. Then after the second night when we returned to our room in the afternoon we had been locked out! More time wasting!
Simple things but not needed when on holiday and trying to relax and unwind.
Air conditioner faulty, very noisy and couldn't be turned off, operated even when on off button.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousAuckland, General Manager at Rendezvous Hotel Auckland, responded to this review, July 31, 2013
Dear reeny_11

Thank you for taking the time to review our hotel. On behalf of the Team I would like apologise for the confusion with regard to the requirement to provide us with each voucher for each night of the stay. I will ensure that I discuss this with our Front Desk Team to remind them of the importance of this procedure.

We pride ourselves on delivering genuine friendly service of which we failed to deliver on this occasion and once again I offer you my sincerest apologies. I will also have our engineering team follow up on your Air-Conditioner

Best regards Paul
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Singapore, Singapore
Top Contributor
74 reviews 74 reviews
14 hotel reviews
Reviews in 33 cities Reviews in 33 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed July 30, 2013

Had a reasonable stay in the hotel. Clean, good location, good gym and pool (free for guests).
Walking distance to shopping district. Hotel is high up the hill, so if you are walking, good calves workout! :)
Breakfast spread was reasonable, though nothing to laud about.

Staff was friendly and patient.

Reasonable rates for hotel limousine to airport.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousAuckland, General Manager at Rendezvous Hotel Auckland, responded to this review, August 1, 2013
Dear eteo232,

Thank you for choosing to stay at Rendezvous Grand Hotel Auckland and for your review following your stay with us. Overall we were pleased to read that you enjoyed your stay and you found it comfortable and convenient.

Thank you once again and we look forward to welcoming you back to Rendezvous Grand Hotel in the very near future.

Best regards Paul
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Gold Coast
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 30, 2013

We are originally from Auckland but now live in Australia. My husband, two children and I travelled back to Auckland for a holiday and stayed for 9 nights in the Rendezvous Grand Hotel. It is a great location and easy access to Aotea Square was provided through an underground tunnel directly from the hotel.
Our room was on level 5 (RM541). The room was clean and tidy with a huge bathroom which was great for the four of us.
This room is advertised to to sleep a maximum of 3 adults but the hotel was very flexible and understanding about having two children sharing the same bed. Our bedding configuration was two double beds. The beds were comfortable with great pillows.
The housekeeping staff were very obliging to any requests and consistently made up our room every day when we were out. Front desk were also always helpful and James is one of the hotels best assets. Very welcoming, helpful and always friendly.
There was suppose to be a safe in every room for valuables but our room didn't have a safe. However, front desk staff were willing to move us to another room if we wanted to. We were happy with our room so simply put our valuables in the hotel security boxes at reception. This was no dramas at all and we could access the contents whenever we wanted to.
We had breakfast a few times in the hotel (Kiwi Buffet). The food was great and so was the service.
We also used the indoor heated pool which the kids loved. Perfect to have a heated pool in Auckland's winter months.
Our package also included parking. On a Friday and Saturday night it was a bit difficult to find a spare carpark but overall the carpark was fine and easy to access. It was nice and close to the motorway so perfect for the family visits we had planned.
We will definately stay here again on our future trips to Auckland. Thank you Rendezvous Grand Hotel.

Room Tip: We had prevously seen reviews about level 5 being noisy with the pool and gym underneath. We were on...
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousAuckland, General Manager at Rendezvous Hotel Auckland, responded to this review, August 1, 2013
Dear missy1211,

On behalf of the Team here at Rendezvous Grand Hotel Auckland, Thank you to you and your family for taking the time to provide us such a comprehensive review of the hotel.

Overall we were thrilled to read your comments and especially those with regard to the service offered during your stay with us, I will ensure that I pass these comments on and in particular to James who you have personally mentioned.

All of our Guest Rooms should have Safes installed in them, thank you for bringing this to our attention; we will have this rectified immediately.

In summary thank you once again and we look forward to welcoming you back to Auckland and Rendezvous Grand Hotel Auckland very soon.

Best regards Paul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rendezvous Hotel Auckland

Address: 71 Mayoral Drive | Cnr Vincent Street, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Auckland
#7 Family Hotel in Auckland
#9 Romantic Hotel in Auckland
#10 Luxury Hotel in Auckland
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Rendezvous Hotel Auckland 4.5*
Number of rooms: 452
Official Description (provided by the hotel):
New Zealand's largest hotel located in the heart of cosmopolitan and provides impeccable service and coupled with superb facilities, such as an indoor pool, saunas, gymnasium and award-winning restaurants and bars. The hotel features 452 elegantly appointed oversized guest rooms and suites that will ensure comfort and convenience. ... more   less 
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Also Known As:
Auckland Rendezvous Hotel
Rendezvous Hotel Auckland New Zealand

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