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“Great Place to Rendezvous” 5 of 5 stars
Review of Rendezvous Hotel Auckland

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Rendezvous Hotel Auckland
4.5 of 5 Hotel   |   71 Mayoral Drive | Cnr Vincent Street, Auckland 1010, New Zealand   |  
Hotel amenities
Ranked #11 of 77 Hotels in Auckland
Sarasota, Florida
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Great Place to Rendezvous”
5 of 5 stars Reviewed January 2, 2013

This hotel was outstanding. The rooms were large and appeared to be recently remodeled. There was a mini bar with space to store a couple of your own items. We got free breakfast and free drinks from 5-7. (This was based on our rate, not applicable to all rooms/rates).

It was well situated in the CBD. We didn't find a train but there was a bus to the airport. It was too early for us to take but would have been an option. We walked to many sites including the Sky Tower. We did the hop on hop off bus and were able to see many sites that way.

The hotel was up the hill off of Queen street. We walked but most people would not want to do this. To get to the hotel off Queen you can cut across the square and take the underground walkway. The only downside is there were steps to be navigated with your bags. We went up one set and then walked through the car park to get to the lift. Don't let the entry from the carpark scare you. Once inside the hotel was lovely.

Justin at the concierge hooked us up with a taxi and told us the price which we confirmed with the cabbie at the start of the trip. We paid the 35.00 flat rate v. the 50+ displaying on the meter.

Great hotel and great service.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousAuckland, General Manager at Rendezvous Hotel Auckland, responded to this review, January 3, 2013
Dear Colleen H,

Thank you for your review of Rendezvous Grand Hotel following your recent stay with us, I know I speak on behalf of the team whom will be delighted with your kind words regarding your experience. Thank you once again we trust you have enjoyed the rest of your visit to New Zealand, we look forward to welcoming you back in the very near future.

Best regards Paul
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (306)
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Palmerston North, New Zealand
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 2, 2013

We did a last minute booking for 2 nights and picked the hotel because of the great reviews it gets on tripadvisor. We didnt get disappointed. We experienced fantastic value for money. The staff is friendly and very helpful, the rooms modern with a very comfy bed and a large bathroom (shower + separate bathtub). With it's location right in town the hotel is in walking distance of all inner city shopping and restaurants. The only negative thing we found were that all the closet handles were loose, perhaps someone should go through the room with a screwdriver to tighten them. However this didnt put us off and I definitely recommend the Rendezvous.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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RendezvousAuckland, General Manager at Rendezvous Hotel Auckland, responded to this review, January 2, 2013
Dear Schwaebin66,

On behalf of the team here at Rendezvous Grand Hotel Auckland, we would like to wish you a Happy New Year and thank you for your review of our Hotel.
We were delighted to read your comments with regard to value for money, the quality of the room and our friendly team. This morning in our Management meeting I passed your comments on to our Chief Engineer and Executive Housekeeper with regard to the Wardrobe door handles, thank you for bringing this our attention.
Thank you once again and we look forward to welcoming you back in the very near future.

Best regards Paul
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Tauranga, New Zealand
Top Contributor
68 reviews 68 reviews
37 hotel reviews
Reviews in 36 cities Reviews in 36 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed December 30, 2012

Fantastic....as you can see, we have travelled a bit and had many a hotel experience. We now travel to Auckland quite often and have been trying to find the ideal place to stay in the central city. Criteria is always around value for money, location (don't want to drive after dinner and a couple of wines), parking at a good price and a feeling of luxury without a feeling of emptying the coffers! Well...guess what....we have found the ideal place. Booked through Agoda deluxe room was NZ$128/night using points. I think the pre discount price was NZ$149. Either one, this hotel represents good value. The deluxe room #301 was large with a view to tree lined street opposite the Police Station. Could have been a little noisy if the boys in blue had a busy night but this Friday night must have been a quite one as there was only one squad car and siren leaving their car park in a hurry. Everything about the room was nice. Fresh, clean, comfortable, with good air-con, fridge, TV, phone, jug, desk, chair, easy sofa, foot stool, nice towels, crispy sheets and lovely big comfortable mattress. If I was to be really picky I would suggest some maintenance in the shower to replace the discoloured white grouting between the tiles. Self parking next to the hotel with internal hotel access (level 8) was $15/night. We did not use the hotel restaurant or pool unfortunately (too busy). Located just off Queen Street and about 10 minutes easy walk down to the Viaduct basin which is a great people watching place!! 10/10 Mr Rendezvous Grand!

Room Tip: Maybe the higher floors don't have a great view but at level 3 facing Vincent Street was just fi...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousAuckland, General Manager at Rendezvous Hotel Auckland, responded to this review, January 2, 2013
Dear Kiwiglobetroter,

On behalf of the team here at Rendezvous Grand Hotel Auckland, we would like to wish you a Happy New Year and thank you for writing such a comprehensive review of our hotel. I was very pleased to read your review and I know the team will also be delighted with your comments. We always pride ourselves on offering a value for money experience at all times and we certainly look forward to welcoming you back in the very near future.

Thank you again and Best regards Paul
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Singapore, Singapore
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
Reviews in 25 cities Reviews in 25 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 30, 2012

We were given a room on the 12th floor and it was a spacious and quiet room. Although the furnishings were looking dated, the hotel has made efforts in its recent refurbishment and it was a comfortable stay.

The breakfast option was the usual standard fare, service was attentive and quick.

One improvement that can be made is in its housekeeping. Our request for extra 2 bath towels was unattended to despite 2 calls to housekeeping in 1 hour and because it was so late, we gave up waiting and shared towels that night. The towels were still not brought in the morning. Not sure if it was because our request was made late at night but we had already indicated at reservation that there are 2 adults and 2 kids in our family (hotel's confirmation email indicated this too) and the hotels could have ensured that the required number of bath towels are already provided for.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousAuckland, General Manager at Rendezvous Hotel Auckland, responded to this review, December 30, 2012
Dear Passionheart,

Thank you for your review of Rendezvous Grand Hotel Auckland, we were pleased that in general you enjoyed your stay. I would also like to apologise for the bath towels, this simple request should have been actioned, I have forwarded your review to our Housekeeper to follow up and ensure that a similar incident does not occur in the future.

Thank you once again and we look forward to welcoming you back to Rendezvous Grand Hotel in the near future.

Best regards Paul
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Sydney, Australia
2 reviews
5 of 5 stars Reviewed December 28, 2012

A great hotel very easy to walk to the City Centre and the waterfront to catch ferries, also close to good restaurants and night life along K Road.Breakfast was great, rooms spacious, quiet, and very comfortable, staff at Reception were friendly and helpful with any enquiry, a well equiped gym , pool and fitness area. Thanks for a great saty.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousAuckland, General Manager at Rendezvous Hotel Auckland, responded to this review, December 30, 2012
Dear WillW,

Thank you for choosing Rendezvous Grand Hotel and for taking the time to write your review on following your stay. We were delighted to read your comments and certainly do look forward to welcoming you back in the very near future.

Best regards Paul
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Auckland Region, New Zealand
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 28, 2012

I stayed here for one night because I was working nearby, the hotel is very near where I needed to be, and I got a good rate (NZ$164) on wotif. I parked at the hotel ($15 for 24 hours). I was lucky with the reception/check-in etc as there were no other people checking in: all done in about 2 minutes. Staff very smiling and helpful, offered to carry my bags etc. Was pleased with the room, a good size and seemed very clean. Huge bathroom a real bonus, and a proper sink for once, not like the silly sinks you find in most hotels that seem to put water everywhere except where you actually want it. I enjoyed the swimming pool and sauna very much, very relaxing. There was a business centre off the lobby with 3 or 4 computers having free internet. I didn't use other services eg valet parking, restaurant, internet in the room etc.

The one thing that annoyed me was the constant sound of the lifts going "ding - dong" every time a lift arrives, which was clearly audible from inside my room and kept me awake. This is a pet peeve of mine and I wish hotels would silence the lifts: there's no need for them to ring bells or make other noises!

I'd be happy to stay here again.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousAuckland, General Manager at Rendezvous Hotel Auckland, responded to this review, March 17, 2013
Dear jsb1685Auckland

Thank you for your positive review of Rendezvous Grand Hotel Auckland which has covered value for money, our friendly team members, the size of the room and our leisure facilities. I do note your point on the elevators and I will bring this up with our lift provider, it may have something to do with Health & Safety.
Thank you once again and we look forward to welcoming you back to Rendezvous Grand Hotel in the very near future.

Best regards Paul
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Wellington
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 27, 2012

I went to auckland for a concert and stayed here. Fantastic location, everyday something exciting happened as we were right where everything was. Had the worst experience in auckland but the hotel made up for it. Friendly staff.
Only bad thing was the food ordered to our room was not worth the price.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousAuckland, General Manager at Rendezvous Hotel Auckland, responded to this review, December 27, 2012
Dear Issythetraveler,

Thank you for your review of Rendezvous Grand Hotel following your recent stay at the hotel, we were very pleased to read your comments with regard to our location and how we managed to make up for a very bad experience outside of the hotel. I would certainly like to understand more with regard to your comments on value for money with your room service food, could you please email attention myself to: reservations.auckland@rendezvoushotels.com

I look forward to discussing the food quality with you and wish you a very Happy New Year

Best regards Paul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rendezvous Hotel Auckland

Address: 71 Mayoral Drive | Cnr Vincent Street, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Auckland
#7 Family Hotel in Auckland
#10 Luxury Hotel in Auckland
#10 Romantic Hotel in Auckland
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Rendezvous Hotel Auckland 4.5*
Number of rooms: 452
Official Description (provided by the hotel):
New Zealand's largest hotel located in the heart of cosmopolitan and provides impeccable service and coupled with superb facilities, such as an indoor pool, saunas, gymnasium and award-winning restaurants and bars. The hotel features 452 elegantly appointed oversized guest rooms and suites that will ensure comfort and convenience. ... more   less 
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Also Known As:
Auckland Rendezvous Hotel
Rendezvous Hotel Auckland New Zealand

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