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“Excellent value for families” 5 of 5 stars
Review of Quality Hotel Parnell

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Quality Hotel Parnell
4.5 of 5 Hotel   |   10 - 20 Gladstone Rd., Auckland 1052, New Zealand   |  
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Ranked #20 of 66 Hotels in Auckland
Certificate of Excellence 2014
chch
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
“Excellent value for families”
5 of 5 stars Reviewed January 9, 2014

This isn't a flashy hotel but its in a great location and is perfect for families. Staff are very helpful, the 2 bed apartment we stayed in was very roomy and had everything we needed. Cleaning was of a high standard. We ate at the restaurant once, nice but personally I think you can get better in parnell rd. the restaurants on this road are awesome. A definite must is the chocolate cafe, its open till 10pm and fab for desserts or a drink.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayne D, General Manager at Quality Hotel Parnell, responded to this review, January 12, 2014
Dear freddieChch

Thank you for choosing our Hotel to stay at during your recent trip to Auckland, and it is pleasing to see that everything was to your satisfaction and fulfilled your requirements. I'll ensure that your comment on our standard of cleanliness is passed on to our housekeeping staff.

I hope that we have the opportunity to welcome you and your family back to the Hotel in the near future.

Yours Sincerely
Wayne Darbyshire
General Manager
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359 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
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English first
Melbourne
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 7, 2014 via mobile

Having stayed at "The Parnell" a few years ago I paid a return visit post Christmas 2013. What was always a very pleasant stay in a very central but beautiful residential part of Auckland has gone a few steps further. There has been major upgrading going on since my last visit - exterior cladding (so simple but so effective), rooms upgraded and I gather the restaurant has had a revamp too. I didn't visit the restaurant on my previous visit so can't judge. However I can say I had the most delicious dinner which I am going to try to replicate in my own kitchen! Apart from the fact that The Parnell is in such an exquisite location...surrounded by some of Auckland's most gorgeous houses, pohutakawa lined streets, walking distance to the Rose Gardens, the Parnell Pool (outdoor - with slides and is great!), Parnell shops, Newmarket shops, ($1.90 bus ride to the city - 10 minutes max!) - the loveliest thing really is the genuinely friendly staff. Clearly they are all a happy lot and it shows. I am recommending The Parnell to all my friends visiting Auckland and am happy to say one friend has already made a booking!

Stayed December 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayne D, General Manager at Quality Hotel Parnell, responded to this review, January 12, 2014
Dear Susie63Melbourne

Thank you for your returning to stay with us, and it is pleasing to see that you were satisfied with a number of capital improvements that we have made since your last stay. We are constantly striving to meet or exceed our customers expectations, and we are delighted to hear that we are making progress towards achieving this goal.

Your recommendation to a friend to book with us is much appreciated, and we look forward to welcoming you back to our Hotel in the future.

Yours Sincerely
Wayne Darbyshire
General Manager
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Darwin, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 5, 2014

Clean, comfortable, close to city and great staff. This was our first night in NZ and was a great start to our holiday. Large room with spa bath, kitchen and great beds. Walking distance to the city and great views.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayne D, General Manager at Quality Hotel Parnell, responded to this review, January 11, 2014
Dear jack2bear

Thank you for your review, and we are pleased that everything was to your satisfaction. I hope that the rest of your trip went well in New Zealand, and that we can look forward to welcoming you back to Auckland and our Hotel in the future.

Yours Sincerely
Wayne Darbyshire
General Manager
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Hampton
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 1, 2014

We really liked this hotel. Our initial experience was good as the young man (? Kevin) who checked us in was so helpful, even walking over to the coffee shop to tell us when our room was ready (we had arrived early on an overnight flight). We had a fabulous view of Auckland from our room.

We were there for several days and we had breakfast at the hotel each day and found it was good value, with fresh fruit and cheese included in the continental breakfast. We also had supper there a few times and were pleased with the quality of the food and the service.

The bed was comfortable and even had an electric blanket. (But as it was summer we didn't actually need this.)

It was very easy to take a bus to down town Auckland, but there were places nearby of great interest. We loved the Rose Garden and enjoyed the riot of colour and the great variety of roses there. The Anglican Cathedral was nearby. It has an interesting statue outside and the inside is very lovely. We were fortunate to visit it when an excellent girls' choir was practising.

If we go back to Auckland, which we would love to do, this is the hotel we would choose to stay in. If you belong the the hotel chain's loyalty programme there is free Wi-Fi available, and if you are coming from the airport the hotel has a special arrangement with Discount Taxis and will even arrange for a taxi to pick you up if you send them an e-mail request.

Room Tip: If you can get a room with a view over the city, you will not be disappointed. The view is wonderfu...
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayne D, General Manager at Quality Hotel Parnell, responded to this review, January 11, 2014
Dear Maureen035

Thank you for staying with us, and your subsequent review of our Hotel. We are pleased that everything was to your satisfaction, and that you were happy with our level of service.

I agree, the views from our rooms are spectacular over the harbour and the city, and I hope that we may have the opportunity to welcome you back to the Hotel in the near future.

Yours Sincerely
Wayne Darbyshire
General Manager
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Abilene, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 30, 2013

Rarely have I stayed at a hotel and could honestly say I had NO criticism - but that's exactly the case here. Extremely helpful staff. We had arrived early in the morning from a 12 day cruise and they allowed us to check-in early. Someone took our luggage to our room while we checked-in and were nowhere to be found to tip them. I had forgotten my electricity adapter and they loaned me one. Complimentary coffee, tea and hot chocolate in the room. Beautiful view of the harbor; we even got to watch as our cruise ship sailed away. Bed was very comfortable. Room and bathroom were fresh and spotless; appeared to have been recently remodeled. Just a couple of blocks away from a nice little outdoor cafe, convenience store and mini-grocery store. Bus stop also just a couple of blocks aware - right in front of the cafe. We were amazed at the value for the money. Front desk staff were so friendly and helpful. If we are ever back in Auckland this will be where we will stay!

Room Tip: Higher floors have great views.
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayne D, General Manager at Quality Hotel Parnell, responded to this review, January 11, 2014
Dear PaulAbilene_Texas

Thank you for choosing to stay with us whilst visiting Auckland, New Zealand, and we are really pleased that your stay with us was to your total satisfaction and that you found us to be good value for money.

I hope that you are able to visit Auckland in the future, and we look forward to your patronage again.

Yours Sincerely
Wayne Darbyshire
General Manager
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Singapore, Singapore
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 27, 2013

Staying in Auckland CBD will be good but the accommodation charged for car parking. Choose Quality Hotel Parnell because of its free parking and close to Auckland CBD. Got a one bedroom balcony with 2 large Double beds overlooking the Auckland city Hauraki Harbour. Nice!

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayne D, General Manager at Quality Hotel Parnell, responded to this review, January 11, 2014
Dear 299Lee299

Thank you for choosing to stay with us due to our free car parking, and we are pleased that you were happy with our rooms and views.

We hope that we may have the pleasure of your patronage if you return to Auckland and New Zealand in the future.

Yours Sincerely
Wayne Darbyshire
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whangamata, null, New Zealand
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 26, 2013

Albeit aging this facility must offer the amongst best value for money close to Auckland's CBD.

Handy to all motorway junctions, it is on a very quiet street which puts you in close proximity to either Parnell , Newmarket or downtown Auckland. We had a room on the 4th floor which had panoramic views and even had its own balcony.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayne D, General Manager at Quality Hotel Parnell, responded to this review, January 11, 2014
Dear Mark C

Thank you for your recent stay with us, and subsequent review. Your comment on our aging property has been noted, and rest assured that our top priority on an on going basis is to continue to upgrade our facilities and rooms whenever possible.

We are pleased that you noted your stay with us was value for money, and look forward to welcoming you back to our Hotel in the near future.

Yours Sincerely
Wayne Darbyshire
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Hotel Parnell

Address: 10 - 20 Gladstone Rd., Auckland 1052, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 Best Value Hotel in Auckland
#13 Family Hotel in Auckland
#19 Business Hotel in Auckland
#19 Luxury Hotel in Auckland
#20 Romantic Hotel in Auckland
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Quality Hotel Parnell 4.5*
Number of rooms: 101
Official Description (provided by the hotel):
Auckland's Quality Hotel Parnell has recently completed a four year refurbishment programme and is proud of the ongoing commitment to provide quality rooms for our valued guests. The Hotel offers free onsite parking, free wireless internet, free morning newspaper, 24 hour reception, room service and porters, coffee shop/cafe, restaurant and bar. The Hotel does not charge a credit card surcharge. Auckland's Quality Hotel Parnell is within walking distance of the historic Parnell village, Auckland CBD, Auckland Domain and Museum, Newmarket shopping precinct and close to the Auckland Hospital, Auckland University and the Vector arena. We have a contract for exclusive taxi services from the Hotel to the Domestic and or International airports for a fixed cost of NZ$45.00. The Auckland Explorer Bus stops directly outside our Hotel on it's daily circuit. Quality Hotel Parnell Ltd is owned by the Norman F B Barry Foundation, being a charitable trust registered under the Charities Act 2005. Registration No: CC33047. Our continuing goal is to support medical research in New Zealand and also make scholarships available to young New Zealand science graduates, who are in need of financial assistance. ... more   less 
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Also Known As:
Barrycourt Hotel Auckland
Quality Hotel Parnell Auckland, New Zealand

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