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“Reasonable accomodation for a short stay” 3 of 5 stars
Review of BEST WESTERN President Hotel Auckland

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BEST WESTERN President Hotel Auckland
3.5 of 5 Hotel   |   27-35 Victoria Street West, Auckland 1010, New Zealand   |  
Hotel amenities
Ranked #25 of 63 Hotels in Auckland
Singapore
Level Contributor
49 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Reasonable accomodation for a short stay”
3 of 5 stars Reviewed July 13, 2014

Stayed 1 night in a 2 bedroom family unit but in actual fact there's only 1 bedroom with door. the other double bed (2 single joint bed) was in the common area beside the kitchenette, fine for us but not so for those who were travelling as 2 separate couples requiring more privacy. Hotel was a little old and dated, but still clean. Parking was terribly cramped, and chargeable at 20NZD. Location is good, right across Skytower and there's also a supermarket a few steps away.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Romeo L, Front Office Manager at BEST WESTERN President Hotel Auckland, responded to this review, July 13, 2014
Dear Valued Guest

Thank you for providing your feedback on your recent stay with us.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to review our Hotel. We appreciate your loyalty to our brand.

Yours sincerely,

Romeo Liebig
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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629 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
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London
Level Contributor
49 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed July 9, 2014 via mobile

I stayed at this hotel for a couple of nights on my arrival in New Zealand. The hotel is comfortable and well priced and the breakfast was varied and plentiful. The hotel is also within easy walking distance of Auckland's major attractions. I did find the area around the hotel changed dramatically late at night! This did not worry me but be advised there are several late night eateries within 100m of the hotel which attract Auckland's less desirable residence!

  • Stayed June 2014
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Romeo L, Front Office Manager at BEST WESTERN President Hotel Auckland, responded to this review, July 13, 2014
Dear Valued Guest

Thank you for providing your feedback on your recent stay with us.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to review our Hotel. We appreciate your loyalty to our brand.

Yours sincerely,

Romeo Liebig
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 9, 2014

This is a good low cost accommodation option. Lobby staff lovely and helpful. Rooms good size. One downside was our double bed was 2 single beds pushed together, was extremely uncomfortable and we could feel every spring. The bathrooms seriously needs a ventilation fan as it always felt wet. Also- showers with a 15min hot water limit? I've heard of a courtesy request to conserve water but not a 15min hot water limit. Anyways, for the price of $115au roughly a night it wasn't too bad. Oh and don't ask the cleaners for help if your room locks you out- the boss cleaner lady will tell you off for not going to reception for help!

Stayed July 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Romeo L, Front Office Manager at BEST WESTERN President Hotel Auckland, responded to this review, July 13, 2014
Dear Valued Guest

Thank you for providing your feedback on your recent stay with us.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to review our Hotel. We appreciate your loyalty to our brand.

Yours sincerely,

Romeo Liebig
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 8, 2014

This is your average hotel for the right price. The good aspects of this hotel is that you get good sized rooms for short stays, the beds are comfortable, and the staff is very pleasant. the only problem I had was a leak in my bathroom ceiling but I was only there for a day so it wasn't a problem. If you get the right room you can get a nice view of the sky tower and a sling shot ride directly across the street from the hotel.

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Romeo L, Front Office Manager at BEST WESTERN President Hotel Auckland, responded to this review, July 13, 2014
Dear Valued Guest

Thank you for providing your feedback on your recent stay with us.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to review our Hotel. We appreciate your loyalty to our brand.

Yours sincerely,

Romeo Liebig
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 7, 2014

We stayed at this hotel on 3 separate nights. The first and last nights we had a street facing corner room. We had read that this was not a great position but we were pleasantly surprised. The view of the Slingshot and the Sky tower free fall provided us with much fascination and entertainment. It didn't run late and was very funny to watch the faces of people on the ride.
The room was basic but HD very thing we needed. We used the WiFi in he lobby which was ample. The laundry area was also really handy. Plenty of restaurants and shops close by too.
The only problem we found was the tiny parking spaces which were quite pricey, but there didn't appear to be any better alternatives.
All round an enjoyable place to stay.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Romeo L, Front Office Manager at BEST WESTERN President Hotel Auckland, responded to this review, July 13, 2014
Dear Valued Guest

Thank you for providing your feedback on your recent stay with us.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to review our Hotel. We appreciate your loyalty to our brand.

Yours sincerely,

Romeo Liebig
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, California
Level Contributor
93 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed July 1, 2014

I was traveling with an EF Tour group and we stayed there for one night. The room was very clean, well stocked with a self catering kitchen and was spacious. While there was no tub , the shower was more than adequate and came fully stocked with the expected amenities. I was quite high up on the 14th floor and delightful view of the city. However there was no lobby to speak of and it was very crowded in the small space available. Furthermore the windows were not double paned so, after an incredibly long journey to get there, the noise from the bungee tower across the street from the hotel competed loudly and late into the night with the revelers on a weekend night resulting in very little sleep in the comfortable bed provided. The breakfast was adequate if not inspired. However the buffet service lacked when the pans were empty; one had to wait some time for the desired offering to be replenished.

Room Tip: I have come to expect better from Best Western in the states; this was a step down in my estimation...
See more room tips
  • Stayed June 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Romeo L, Front Office Manager at BEST WESTERN President Hotel Auckland, responded to this review, July 7, 2014
Dear Valued Guest

Thank you for providing your feedback on your recent stay with us.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to review our Hotel. We appreciate your loyalty to our brand.

Yours sincerely,

Romeo Liebig
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aldgate, Australia
Level Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 26, 2014

This was a basic hotel in a central location. The beds were comfortable and the rooms clean, just what we needed after a late night flight in. There is a convenience store next door and the staff were very friendly.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Romeo L, Front Office Manager at BEST WESTERN President Hotel Auckland, responded to this review, July 7, 2014
Dear Valued Guest

Thank you for providing your feedback on your recent stay with us.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to review our Hotel. We appreciate your loyalty to our brand.

Yours sincerely,

Romeo Liebig
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN President Hotel Auckland

Address: 27-35 Victoria Street West, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #25 of 63 Hotels in Auckland
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN President Hotel Auckland 3.5*
Number of rooms: 105
Official Description (provided by the hotel):
Modern Apartment Hotel located in the Central Business District, 150 meters from ferries & buses. ... more   less 
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Also Known As:
Auckland Best Western
Best Western Auckland
BEST WESTERN President Hotel Auckland New Zealand

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