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“It's Above Average, But That's Relative...” 4 of 5 stars
Review of Crowne Plaza Auckland

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Crowne Plaza Auckland
4.5 of 5 Hotel   |   128 Albert St | P.O. Box 6841, Auckland 1030, New Zealand   |  
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Ranked #13 of 77 Hotels in Auckland
Burbank, California
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
71 helpful votes 71 helpful votes
“It's Above Average, But That's Relative...”
4 of 5 stars Reviewed September 1, 2006

We stayed at this hotel for our first and last nights in New Zealand. While the location of the hotel is ideal for exploring Auckland, I'm amazed that this is the 2nd ranked hotel out of 176 there. The Crowne Plaza Hotel is comfortable, and the staff were friendly and helpful, but the rooms were nothing special. The mattresses were a bit thin, the radio antiquated and the TV small.

I'm wondering who the lucky folks were who got the great views. I asked for a view our second night there and was told that our 18th floor room would offer 'city light views.' Well, if you peered though the space between two large buildings outside the window, you might have seen some neon at night (pretty comparable to the first room we had)!

We didn't want to lug a laptop with us during our trip, so I relied on business centers to check our e-mail and access the Web. Of the four business centers I used in NZ, this was my favorite. It was spacious, had four computers with two printers and only cost NZ $10 for two hours of access - the best price I paid anywhere.

Overall, I would stay there again because of the convenience of the location. Perhaps the folks at Crowne Plaza will see to it to upgrade their rooms.

  • Liked — convenient location, excellent price.
  • Disliked — skinny mattresses!
  • Tips/Secrets — request a view room in advance, and confirm with the manager upon check-in.
  • Stayed August 2006, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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893 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (166)
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Yorkshire, England
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed August 4, 2006

We stayed 2 nights at this hotel at the beginning of our time in New Zealand and 1 more night prior to departure. We experienced club rooms and standard rooms between the four of us. Apart from large flat-screen TV, there wasn't much difference between them. All the rooms we used were very well appointed, comfortable and spotlessly clean. Breakfast was excellent. Very prompt lifts (on inside and ouside of building). Staff were efficient and courteous. The location suited us - it was within easy walking distance of everything we wanted to do: visiting the University, exploring and eating in Viaduct area, catching ferry to Waiheke etc. Also very convenient for Skytower if your son should want to experience the expensive opportunity of jumping off it. On return we found it a straightforward place to drive hire car to - not always easy in an unknown city - with convenient secure parking beneath the hotel.

  • Liked — High standard of accommodation and service
  • Stayed July 2006, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SoCal
2 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 20, 2006

Stayed at the Crowne Plaza in February at the start of our NZ adventure. Great location close to most everything, very nice rooms, but the best part was to share the hotel with both a professional rugby team and a pro basketball team on the same night! The concierge was extremely helpful in getting us tix to the match and in helping us arrange a rental car. The hotel bar also attracts a nice crowd.

  • Liked — Location
  • Tips/Secrets — They have a self service laundry room
  • Stayed June 2006, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Top Contributor
119 reviews 119 reviews
49 hotel reviews
Reviews in 55 cities Reviews in 55 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed July 11, 2006

We stayed at the Crowne Plaza for three nights on a business trip. We found it to be well-appointed, comfortable, has a nice restaurant and the staff were very accommodating.
It has an excellent gym, great guest laundry and our room had a separate shower and bath.
It is a five minute walk to the Viaduct restaurant district and ferry wharves. The main shopping district is a short stroll.
It had the feeling of being well-managed and we enjoyed our time there.

Stayed July 2006
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stawell, Australia
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed June 19, 2006

Stayed at the Crowne Plaza Auckland on our arrival to New Zealand before heading on a Campervan Holiday. Check in staff were excellent and helpful. Room was large with 2 double beds. Hotel was close to all city highlights. Great view of the Sky Tower from our room. Rooms were clean and welcoming. Would definetely stay at this hotel again

  • Stayed June 2006
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Netanya, Israel
Top Contributor
103 reviews 103 reviews
73 hotel reviews
Reviews in 54 cities Reviews in 54 cities
193 helpful votes 193 helpful votes
4 of 5 stars Reviewed June 5, 2006

Stayed here for 2 nights while on business in Auckland in a room with a King bed.

Hotel is very well located, right in the middle of the CBD, with excellent shopping only minutes away down on Queen St.

Room was clean, comfortable and roomy.

Only beef is the $NZ30 plus dollars a day for internet, thought it was a bit steep.

I took breakfast the first day in the hotel, but the second day I found a nice cafe with great breakfast for about a 1/3 of the cost.

I would definately stay here again.

  • Stayed June 2006, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Top Contributor
55 reviews 55 reviews
53 hotel reviews
Reviews in 48 cities Reviews in 48 cities
234 helpful votes 234 helpful votes
4 of 5 stars Reviewed May 10, 2006

We enjoyed our 2 night stay here. At the time of booking we requested a room with a good view of the city, which is what we got (Club room on the 28th floor). The room was large with a lounge area, and the bathroom was also large, with big shower and seperate bath. There was also a big flat-screen TV in the room. We had everything we needed and the room was very clean. Room service was prompt and of good quality, perhaps trying too hard with some dishes by adding too many ingredients! The Club lounge was a bit of a disappointment after staying at the Crowne Plaza in Christchurch; the breakfast was only average in quality and there was a relatively limited choice.

The concierge was very knowledgable about Auckland, and had our taxi waiting for us on check out.

The location of the hotel was very convenient, a 15 minute walk from the harbour front, and just one block from the Sky Tower which made it easy to go back for the views at night (a tip; if you visit the Sky Tower in the day you can buy a "Sun and Stars" ticket which, for a extra few dollars, allows you to return on any night you choose. They don't advertise this on their prices list, but sell it to you if you ask!).

We highly recommend this hotel as an excellent base for exploring Auckland.

  • Stayed April 2006
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Auckland

Address: 128 Albert St | P.O. Box 6841, Auckland 1030, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Family Hotel in Auckland
#10 Business Hotel in Auckland
#12 Luxury Hotel in Auckland
#14 Romantic Hotel in Auckland
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Auckland 4.5*
Number of rooms: 355
Official Description (provided by the hotel):
Conveniently located in the heart of Auckland s business district, above the Atrium on Elliott shopping complex and just a few minutes walk from The Edge Entertainment Centre, Sky City and Queen Street s golden mile, Crowne Plaza Auckland is the ideal base when visiting the city of sails. With 13 floors of accommodation including the Crowne Plaza Club, a choice of 10 meeting rooms offering 14 configurations plus several dining and relaxation options, we can provide for all your business hotel requirements. Crowne Plaza Auckland is truly The Place To Meet . ... more   less 
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Also Known As:
Crowne Plaza Auckland Hotel Auckland Central
Auckland Crowne Plaza
Crowne Plaza Auckland New Zealand

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