Only two things stop this being a 5-star review. One is that as we were travelling as part of a package holiday, we are not in a position to judge the value for money of the accommodation and breakfast (both of which were excellent); and the Internet download speed is a little slow. However, Internet access is free if you join the IHG Rewards Club, which is itself free.
The location is great for accessing Skytower and many other areas of interest, not least the harbour front which is a short walk away. The rooms were spacious, comfortable and clean. There was an extensive good quality choice of food and drink available at breakfast. If we return to Auckland we would certainly be prepared to stay here again. In fact we will consider Crowne Plaza hotels for future stays having also had a good experience at Queenstown.