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“super friendly, great location” 5 of 5 stars
Review of Ponsonby House

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Ponsonby House
8 Douglas St | Ponsonby, Auckland 1021, New Zealand   |  
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Hotel amenities
Ranked #7 of 58 Auckland B&B and Inns
Charlotte, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“super friendly, great location”
5 of 5 stars Reviewed December 5, 2012

Bernadette and Jonathan were incredibly friendly and helpful before and during our stay. Helped us arrange transport to and from airport, and even dropped us in CBD on their way to a meeting. Felt so much at home, and would have loved more time to explore AKL and to enjoy them! Great hip area with lots of shops and restaurants -- very walkable. Hope to return some day!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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53 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 20, 2012

We stayed 3 nights in the Earl Grey room in this pretty restored house - a brilliant start to our NZ holiday. Feeling dazed and jetlagged, this was the perfect place to get acclimatised, as the hosts were so very kind and understanding. We immediately felt at home with the warm welcome from Bernadette and Jonathan (best scones EVER, by the way). They had the knack of making us feel like old friends without being intrusive, and went the extra mile. The room was spacious with nice bathroom, comfy bed and calm colour scheme. Breakfast arrived outside the door, a delicious mix of simple ingredients to start the day. Good location very near the inner ring bus service as well as some fun restaurants.

Room Tip: Didn't see the other rooms, but I'm sure they are all lovely!
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basel, Switzerland
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 20, 2012 via mobile

it was just perfect. We arrived late in AKL and still Bernadette & Jonathan welcomed us friendly. Great facilities and above all super friendly, interested and caring hosts. Location is great aswell with a bunch of cool restaurants just nextby on Ponsonby Road. we loved it and want to come back when in New Zealand again.

Stayed November 2012, traveled as a couple
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Olympia Washington
Top Contributor
69 reviews 69 reviews
47 hotel reviews
Reviews in 55 cities Reviews in 55 cities
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed November 11, 2012

We thoroughly enjoyed staying at and can highly recommend the Ponsonby House with its warm and personable hosts Bernadette and Jonathan. Their beautifully restored home in a quiet neighborhood retains all of its original charm yet is located just steps from delightful Ponsonby Road and its wide array of interesting shops and restaurants. We like to walk a lot, and we found the location to be very good for our strolls downtown to the central business district surrounding the Skytower and along the beautiful waterfront and marina areas.

Bernadette provides an nice light breakfast served in the room, including wonderful fresh croissants, slices of meat and cheese, muesli, fresh fruit, fresh squeezed juice, tea and good french press (plunger) coffee. She was exceptionally considerate and accommodating as well, having our room (with its hugely comfortable bed and quality linens) ready and waiting for our arrival on a 5:30 am international flight. It was like coming home for us and the few hours of peaceful rest we got on our arrival made it somehow seem like we actually had an extra day in this great city.

A couple of other notes you might find useful; Bernadette can arrange a discounted rate on a taxi from the airport for about $60 (cash or credit card), but if we were going to explore the country by car anyway, next time we’d just get a car at the airport. There’s a wide array of local and international rental companies to choose from. We found basic cars from local companies to be surprisingly inexpensive in Auckland at about $25/day unlimited mileage. Check some of the local tourist publications at the airport for current specials. If it’s your first time in New Zealand, we’d suggest getting a GPS along with the car. Ours added another $10/day to the cost of the car but took a lot of the adventure out of driving on the left for the first time. If you’re in need of cash, there’s a Westpac ATM just around the corner from the Ponsonby House and good espresso (always important to us) can be widely found. If you’re at all interested in local real estate, look no further than Jonathan who is intimately familiar with the local market and who can also provide a really excellent overview of the ins and outs of buying property in beautiful Auckland or anywhere else in New Zealand for that matter.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford
Top Contributor
84 reviews 84 reviews
42 hotel reviews
Reviews in 50 cities Reviews in 50 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed November 10, 2012

Ponsonby House is by far the best B&B I have ever stayed in. The house is exquisite, and the hosts, Jonathan and Bernadette, are so welcoming and thoughtful. I left feeling as though I was leaving two new friends behind.

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 24, 2012

We stayed at the Ponsonby House at the start of our three week NZ honeymoon and we couldn't have chosen better. The house itself is beautiful and we loved our room, but what made this expectional was the warm welcome we received- the service was extremely attentive and kind. Jonathan also gave us great tips for our travels and we truly enjoyed his company. The B&B is wonderfully located next to a lot of great restaurants, bars and coffee shops. Don't look any further than this!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bernadette W, Owner at Ponsonby House, responded to this review, November 21, 2012
Thank you so much. You were our first guests from Finland so we are so glad that you enjoyed your stay with us and most importantly enjoyed your honeymoon in this beautiful country.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
1 review
5 of 5 stars Reviewed September 3, 2012

This was my fourth stay in this wonderful and welcoming B&B. I love it!! Bernadette and Jonathan are warm, witty, service oriented and overall top quality hosts which, when combined with the excellent location and very comfortable rooms, makes Ponsonby House my preferred 'home from home'. Ponsonby Road nearby is alive with great shops, cafes and restaurants and it is very easy to get anywhere in or beyond Auckland from there.I get the feeling when staying that the luxurious bedding and beautifully designed rooms have been perfectly created so I am immediately embraced by comfort and - to be honest - I am always tempted to linger and savour the feeling! A truly "delicious" experience. I'll be back!

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Ponsonby House

Address: 8 Douglas St | Ponsonby, Auckland 1021, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #7 of 58 B&Bs / Inns in Auckland
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
You'll love coming home to Ponsonby House, boutique bed and breakfast. Enjoy the old-world charm of the house which is located in the heart of the thriving inner-city suburb of Ponsonby, only minutes from the centre of Auckland city. Enjoy the luxurious en-suited rooms and relax in the sumptuous, super-comfortable beds and Egyptian cotton sheets. With the cafes, restaurants, bars and boutiques on Ponsonby Rd only a minute’s walk away, everything is on your doorstep. ... more   less 
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Also Known As:
Ponsonby House Auckland, New Zealand

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