Yes i know that the folks at hilton and langham will disagree, but hey, i'm a paying guest, so your opinion does not count.
Great easter break, sofitel/accor got it right where westin failed.
Service impeccable, what you would expect from a five star place. Sure at almost $400nz for a marina room, you get what you pay for. Rooms are great, believe what you read in other reviews, so i need not go into details. Bed super comfy, bathroom fantastic, gym small , but nice pool and jacuzzi area (to the reviewer who said no jacuzzi, open your eyes, there is one, a very secluded one)
Boris at concierge was great, so was sylvia at reception.
It is early days yet, they will be great soon.
But dear hotel management : you need to put a water cooler in the gym !!!!! And the hallway air vents are so noisy, do something about it. The lcd tv : please at least put a 40 inch lcd not a tiny 32 inch, as your rooms are big and nice. No hand/body lotion, pls add that. For a nice place like yours $35 for valet parking is too cheap.
Everything else is wonderful. Will make this place my regular.
- Official Description (provided by the hotel):
- Inspired by New Zealand's landscape and culture and boasting panoramic views of Waitemata Harbour, this beautifully designed hotel is a true landmark destination.Superbly located on the waterfront in the heart of the Viaduct, Sofitel Auckland Viaduct Harbour harmoniously blends French spirit with the best of New Zealand culture. Sofitel Auckland Viaduct Harbour offers 172 chic and luxurious rooms all with juliette balconies and floor to ceiling windows. Oversized bathrooms feature separate rain showers and deep soaking bathtubs. Each guest room also offers Sofitel's famous 'My Bed', LCD televisions and Bose sound systems. Services include valet car parking, dedicated Concierge team, luxury airport transfers, Guest Relations Manager and 24 hour in-room dining. Sofitel's luxury day spa, So SPA offers six private rooms with a wide range of beauty and wellness treatments. Guests can also make use of a sauna and steam room, and adjacent gymnasium. A 20-metre indoor lap pool and spa pool are also available. Lava Dining delivers flavour & flair with an innovative menu, tastefully blending the best local produce with a refined French touch. Serving breakfast, lunch & dinner, visit Lava Dining for an intimate dining experience & breathtaking views. A bright & casual eatery, 21 Viaduct Cafe offers waterside seating to allow guests the chance to enjoy the Marina vistas. Savour expertly made espresso, French pastries, and a daily selection of healthy choices filled with fresh, local ingredients. In an unofficial toast to Sofitel's fine French origins, Sabrage invites guests to revisit the art of 'sabrage'. A sophisticated bar serving the finest champagnes, signature cocktails, local and international wines and beers. ... more less
- Reservation Options:
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- Also Known As:
- Sofitel Auckland Viaduct Harbour New Zealand