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“Excellent serviced family apartment” 4 of 5 stars
Review of Waldorf Celestion Apartment Hotel

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Waldorf Celestion Apartment Hotel
4.5 of 5 Condominium   |   19 - 23 Anzac Avenue, Auckland 1010, New Zealand   |  
Hotel amenities
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Excellent serviced family apartment”
4 of 5 stars Reviewed October 27, 2013

A great place to stay for a family wishing to see Auckland. Just minutes away from the CBD and ferries. The 2 bedroom apartment is clean, modern and excellently appointed. A fantastic base to explore all that Auckland has to offer

Stayed October 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsty D, Front Office Manager at Waldorf Celestion Apartment Hotel, responded to this review, October 28, 2013
Dear Guest,

We are very pleased to hear that you enjoyed your recent stay with us & thank you very much for your kind words. It is great to hear your positive feedback about our value & location. We hope to see you again soon!

Kind regards


Kirsty
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807 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (192)
Date | Rating
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English first
Cable Bay, New Zealand
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 21, 2013

The Celestion Waldorf is a very nice hotel/apartment complex located in great proximity to Vector Arena, so fantastic if you are looking to head to a concert. Located right on Anzac Avenue, the entrance is however a little difficult to see and my GPS even struggled to tell me when I had come across it, but when you do arrive at your location, it really is a great find.

Hidden behind what could look like any other shopfront is some of the best accommodation I have had the pleasure of staying in in Auckland city for the rate that we paid, which worked out to be around $65.00 each between four of us. One thing you will need to be aware of however is that there is no attached parking for this hotel and you will need to utilise offsite parking. The hotel front desk advised that we use a carpark across the road at $18.00 per night, which is not too bad, but just be mindful that there is really nowhere to park your car while you remove your luggage, so if you travel with a lot of luggage like me, you will be best placed to be aware of this before arriving.

Arriving into our room we found it to be very nice and tidy, however, and this is a rather large however, there was a large stream of vomit or fecal matter that had not been wiped off the front of the toilet and ran from the top of the bowl to the floor. It is things like this that can truly make or break an opinion on a hotel for me, and had this not been present I would have rated this hotel as very good.

The beds and room were presented in a good manner and were spacious enough for the four of us that occupied the room. The lack of individual soaps and shampoos being provided however made the whole experience feel a little cheaper. Soap was provided by in-built liquid dispensers.

Staff at the Celestion Waldorf were friendly, especially the young man on the front desk. It was however very awkward for both of us that I had to request in person that the mess on the front of the toilet be cleaned and he appeared to be as uncomfortable hearing it, as I was having to state it.

I would stay here again, as I said it is very close to Vector Arena and only a short distance from Queen Street. Grab a group of friends and treat yourself to a weekend away, shared between a few others it really is quite affordable.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsty D, General Manager at Waldorf Celestion Apartment Hotel, responded to this review, October 28, 2013
Dear Guest,
Thank you for your comments regarding your recent experience with us. I can only agree that we have a great location & we are currently looking at better signage options.
I was disappointed to read your comments and am very sorry for the problem you encountered. There are some obvious areas that we need to address and I assure you retraining in procedures and checking of apartments will be given where necessary and I thank you for bringing this to our attention. Thank you for mentioning the staff who handled this situation.
We are undergoing constant change to improve the guest experience and I hope to welcome you back in the future to experience this for yourself.
Yours in hospitality.

Kirsty Denyer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Top Contributor
58 reviews 58 reviews
45 hotel reviews
Reviews in 40 cities Reviews in 40 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed October 14, 2013

For 4 adult family travellers this proved a very good accommodation option in an excellent location.
2 bedroom apartment: - all clean, modern, v comfortable. Not as brightly lit as per the website photos and I never saw the advertised bar area in operation. Public area decor a ittle gloomy in spots.
24 hours reception and secure entry/exit.

Complimentary carparking is not onsite however it is perfectly do-able to pull into the side lane, unpack, check-in and then park the car.

Excellent value and close to restaurants, the water front, the Britomart precinct, a Countdown supermarket and botlle shops.

Indeed the Indian Restaurant on the foyer level served up a great take-out on our first night after a couple of lagers at Brew on Quay nearby!

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsty D, General Manager at Waldorf Celestion Apartment Hotel, responded to this review, October 22, 2013
Dear Guest,

Firstly, thank you for your positive feedback on the facilities Celestion has to offer. It is great to hear your positive feedback about our value & location.Please let us know when you will be back as we look forward to having you stay with us again!

Kind regards


Kirsty
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 12, 2013

very good accommodation option in a very good Auckland City location.We had a 1 bedroom plus office hotel apartment-nice,clean,modern and well equipped hotel suite.Secured hotel with 24 hours reception and security arrangement,Excellent value and near a lot of restaurants,the water front and the central rail way staion of Auckland-great accommodation

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsty D, General Manager at Waldorf Celestion Apartment Hotel, responded to this review, October 22, 2013
Dear Guest,

Thank you for taking the time to post a review on your recent stay at Celestion. I have passed on your comments to our Housekeeping team who work hard every day to ensure a positive guest experience. I can only agree that our location is hard to beat & I hope to welcome you back in the near future.
Yours in hospitality

Kirsty
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dannevirke, New Zealand
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed October 10, 2013

We were looking forward to the bright room with view as advertised on the website but unfortunately looked straight into the bedroom across the alley and needed lights on during the day. The room was comfortable but wish we had been warned that the carpark was quite a trek before having to haul all our bags back to the hotel after parking. A lot of noise from another carpark right outside bedroom window. Good location though to the CBD and Viaduct.

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  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsty D, General Manager at Waldorf Celestion Apartment Hotel, responded to this review, October 22, 2013
Dear Guest,

Thank you for your comments. We appreciate both the great comments and the 'no so great comments that our guests provide to us. We are limited for carparks onsite which always have to be booked.Our staff are there 24 hrs a day to provide our guests with options if they are not happy with an apartment & I do appreciate your comments on our proximity to different areas. We do hope to see you again.

Best regards


Kirsty
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Hong Kong, China
1 review
5 of 5 stars Reviewed October 8, 2013

we came to New Zealand for a visit. The 2 bedroom room was perfect for our short stay--the room was clean, we had a good view of the City Skyline ., facilities were very good and there was a complimentary parking as well.Excellent value we got via the intenet Everything was convenient. Staff were helpful and friendly. Good location to move around the city. Bus stops were close by. Would consider staying there again in the future!

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsty D, General Manager at Waldorf Celestion Apartment Hotel, responded to this review, October 10, 2013
Dear Guest,

Thank you very much for your kind words. It is great to hear your positive feedback about our value, location and staff. We hope to see you again soon!

Yours in Hospitality

Kirsty Denyer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nuku'alofa, Tonga
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 4, 2013

I stayed there for 5 nights and loved it since day one. Despite the hallways being slightly 'dark and creepy/ gray walls with dim lighting' the location, service, friendly staff and room were excellent! As a self-contained unit, I loved the the fact the couch was just was comfy as the bed lol. I kid you not, after working 10hrs a day and coming back to the apartment, passing out on the couch was just as comfy as sleeping on the bed - you really feel at home. In terms of noise from traffic, just close the sliding door and you're sweet. You

All in all, it was a great place to stay on such a short visit and definitely would come back on more business trips as it's walking distance to Countdown, restaurants and central city!

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsty D, General Manager at Waldorf Celestion Apartment Hotel, responded to this review, October 6, 2013
Dear valued guest,

I would like to personally thank you for taking time out to write such a review on your experience at Celestion Hotel Apartments. Our hotel is committed to the satisfaction of our guests & we strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we truly value the opinions of our guests. We look forward to welcoming you back.

Best regards

Kirsty
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Waldorf Celestion Apartment Hotel

Address: 19 - 23 Anzac Avenue, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Center with Internet Access Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 73 Specialty Lodging in Auckland
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Waldorf Celestion Apartment Hotel 4.5*
Number of rooms: 115
Official Description (provided by the hotel):
Waldorf Celestion offers affordable luxury in an ideal inner city location. The industrial chic design of the lobby welcomes you into this stylish apartment hotel with modern furnished apartments offering 4.5-Star self contained accommodation in the heart of Auckland City. Self cater in your spacious apartment, with a large 24hr Supermarket located across the road from Waldorf Celestion, or visit Little India restaurant on our ground floor for delicious traditional North Indian cuisine. Auckland's newest entertainment precinct Britomart is just across the road from Waldorf Celestion and is home to boutique and international fashion stores, and some of the best restaurants and bars the city has to offer. Vector Arena Auckland's 12,000 seat venue is a short stroll from Waldorf Celestion, as are the recently developed Waterfront areas, Queen Street and Auckland's Transport Centre. ... more   less 
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Also Known As:
Waldorf Celestion Apartment Hotel Auckland, New Zealand

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