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“Top marks for location and very peaceful stay” 4 of 5 stars
Review of Metro Suites Apartment Hotel

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Metro Suites Apartment Hotel
4.0 of 5 Condominium   |   2A, 1 Courthouse Lane, Auckland 1010, New Zealand   |  
Hotel amenities
Sydney, Australia
Top Contributor
495 reviews 495 reviews
89 hotel reviews
Reviews in 158 cities Reviews in 158 cities
269 helpful votes 269 helpful votes
“Top marks for location and very peaceful stay”
4 of 5 stars Reviewed August 25, 2013

Had a very pleasant stay in this very well located and reasonably maintained high rise building. Accommodation on 29th floor had great harbour views and sliding window for fresh air. Heating aircon was hardly needed over 4 night stay but was very efficient. The room itself was a good size but is looking a bit tired and while clean, in need of refurbishment. Workable kitchenette as come through entrance having fridge, microwave, oven and dishwasher but limited cutlery and plates (just adequate only, needs refreshing). Washing machine (powder provided) and dryer excellent. Good size bathroom with separate shower and bath. Lounge is good size with seating for 3 plus separate desk and chair. Bedroom is extension of lounge with sliding doors if privacy needed. Great wardrobe (one double with 2 rails and one single) plus drawers and shelves. So plenty of clothes hanging space so why only 4 plastic coat hangers? I bought 10 new ones at nearby Warehouse for $4 and left them as a donation to future guests. Unbelievable the little things that don't get looked after. Room was serviced every 2nd day which was Ok but I was not informed of this by reception. Good gym and pool area along with nearby parks and waterfront for outdoor running. Located right in central CBD but no accompanying city sounds at night. Free wifi set up that worked well, but again I had to ask about it as not given details by reception at check in.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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25 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 28, 2013

Rooms, especially the views from the rooms are just wonderful.The rooms are clean and well maintained. The service was excellent,,, would definitely come back.The rooms facing the harbour side are great. The hotel in located in the heart of the city, so you can walk down to almost every shopping destinations or train station and bus stops.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MIDLANDS UK
Top Contributor
70 reviews 70 reviews
40 hotel reviews
Reviews in 51 cities Reviews in 51 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed April 2, 2013

Room and facilities were good - mini-kitchen, sitting area and bedroom and the gym/pool looked OK.

Finding the way in was less-than-obvious, even if the reception had been staffed - this complex must have been designed by an architect in isolation from the management (or even basic guest experience!). The related(?) hotel reception is quite bleak and staff there, while helpful, have little awareness of the appartment details which are handled in the shop-front office under the building in a mini-mall that is apparently Courthouse Lane or a part of it.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chessington
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 20, 2013

We wanted a apartment with all amenities as we wanted to do all our washing before we went home after our 3 week trip apartment on 29th floor great views of Aucland facing harbour the suite wasd a good size clean and had all the things we needed .
The condition of the furniture is past its best and a lot needs replacing I dont hing they more than 2 pieces of cutlery or dinner service that matchted and it had a 6 serving set up.
overall a good setup but needs updating staff at reception very helpful

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dora Creek
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 21, 2013

Booked a studio apartment with kitchen facilities, 29th floor, amazing views over Auckland. Parking pd extra and they were happy to let us keep the car park for 2 hours after we checked out. Friendly staff at reception. great situation if you want a hotel in downtown Auckland. Slight negative - when we checked in and entered the lift, there was a notice that there would be no water from 10 pm till 5 am. The receptionist failed to tell us when we booked in. Creative thinking required on our part.. Worked out well though. Would stay again.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, New Zealand
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 13, 2013

We booked a 2 bedroom apartment for $320 for the bride and bridesmaids two nights before our friends wedding. Initially we were very impressed with the spacious apartment and fantastic city views. Unfortunately on closer inspection we found several things wrong with the room. One bedroom door fell off its runners when I tried to slide it closed and remained stuck for the night leaving a small gap for us to sneak around. Curtains in the bedroom and living area were hanging off their rails and the kitchen cupboards did not open or close properly. With only two wine glasses provided we called to request more and were told that we were not allowed extra glassware for the room. The dirty marks on the walls and ceiling were typical of general wear and tear but the sticky pink goo smeared on the door frame of the bathroom really should have been cleaned away from the previous guests. I raised these issues with a staff member at reception and was assured someone would get in touch with me via email to offer some sort of compensation. I still haven't been contacted and would suggest you think twice about booking with them if you want value for money.

  • Stayed January 2013, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 20, 2012

Excellent location, well appointed rooms and we had every thing in the room like dishwasher, dryer and laundry facilities, my room was overlooking stunning harbour which was eye appealing.
love to stay here again.
Negative : Awkward positioning of reception/ office area as sometimes it's very hard to find otherwise good place to stay.

Room Tip: Ask for deluxe room with harbour or park view
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  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Metro Suites Apartment Hotel

Address: 2A, 1 Courthouse Lane, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Fitness Center with Gym / Workout Room Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #30 of 71 Specialty lodging in Auckland
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Metro Suites Apartment Hotel 4*
Official Description (provided by the hotel):
Metro-Suites Apartment Hotel is located in a luxurious 5 star Metropolis Building, located in the heart of Auckland's Central Business District. The hotel offers luxurious apartment style accommodation with stunning views over the "City of Sails". Each of our spacious, elegantly designed one & two bedroom apartments are furnished with natural timber, stone and marble and come with a fully equipped kitchen, laundry facilities and home entertainment system. Whether on business or holiday, experience home away from home atmosphere, while being looked after by our friendly staff. ... more   less 
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Also Known As:
Metro Suites Apartment Hotel Auckland, New Zealand

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