This will be the last time we ever stay at a Waldorf apartment.
When you arrive, there is no indication where you can park, there is no street parking, so we were in a panic to find out where we could park so we could check in, but we had to take out all our luggage and leave it on the street and then go park in a parkade on another street and then check in.
BTW no one told us we had to pay for parking, so at the end of our stay we were billed $20 a day for parking. WOW how nice! Maybe someone should have told us!
The room we got was in the basement and felt like a prison cell, our window looked into the lower level of a parking garage and was very dark.
The walls are very stark and there is zero ambience in this place. It's like living in an office cubicle, with only the basics, a tiny counter to prepare food and a few pots and dishes. None of which amounted to enough to make a meal for 2 people effectively. It's only good for one person.
You get one towel each and nothing else, no maid service, no new towels, no face cloths... gross.
Oh and there's no night stands so you have to leave anything in the bedroom right there on the floor to step on. Not even a night table? Come on. That's a basic expectation.
I couldn't imagine staying here longer than a day or two, we couldn't wait to leave. It was the worst place we stayed in all of New Zealand and we were at 11 different motels, b&bs and hostels.
It's not particularly convenient to be here or anything either. You still need a car to drive and get some groceries and there's no restaurants nearby.
Oh and the first day we were there the door handle broke in half when we entered the room. That has NEVER happened before, it just broke clean in half and we had to wait until the next day to tell someone because there are limited staff hours.
It's just too much like an office cubicle and not a place for a decent stay in the city. We've been traveling around the world for almost 8 months and few places have disappointed us this much. Next time we'll just stay on the Coromandel coast instead of having to drive out there from Auckland and back.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thanks for your recent review of Waldorf Tetra.
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Please accept our apologies that your stay was not as successful as you had hoped.
We do endeavour to inform drivers both via our website affiliates and our direct confirmations that our parking is off-site and that there is a supplementary cost applicable. To our knowledge there is no site that informs guests that our parking is complimentary.
It sounds like you were housed in one of our new studio apartments on the lower ground floor. These are brand new rooms but they are smaller than the 1- and 2-bedroom apartments available higher up in the hotel. If spacious accommodation is what you are after then we definitely would recommend booking a larger apartment rather than the studios.
Our Tetra property is a budget property but we do have a portfolio of Auckland centre accommodation, including high-end apartments, so we do hope that you would consider an alternative Waldorf property on your next visit.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.