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“Great view” 4 of 5 stars
Review of Barclay Suites Auckland

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Barclay Suites Auckland
4.5 of 5 Specialty Hotel   |   70 - 74 Albert Street | 100 meters from Queen St, Auckland 1010, New Zealand   |  
Hotel amenities
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Great view”
4 of 5 stars Reviewed 4 days ago NEW

Great location, friendly and helpful staff. Rooms are clean, bathrooms clean and kitchen good size. Walking distance to shops, restaurants, entertainment, food stores and bus. Washing and drying machine available but find hard to use.

Stayed May 2015
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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225 reviews from our community

Traveler rating
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    86
    45
    16
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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English first
Pittsburgh, Pennsylvania
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

The two bedroom apartment was on the small side, the bedrooms hardly had room for keep luggage in. It was nice to have the washer and dryer in the unit. The carpet needed replacing or at least stretched as there was a bubble in the main walking area. The lobby was very small creating congestion at busier time. The bathrooms were nice and very clean. There was a charge for wifi. The fellow at the front desk was very good with directions and suggestions fro dinner.

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunedin, New Zealand
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My girlfriend and I stayed over ANZAC weekend for 2 nights in an executive one bedroom apartment. Our request (at the time of booking) of a high floor and view of the Sky Tower was granted and we were up on the 25th floor (highest floor) - the views were incredible.

There were a few wee bits and pieces like damaged paint work, drawers not closing properly, blown light bulbs etc but I wasn't in Auckland to inspect the building so these things didn't bother me as much as they bother other people! If you're looking to avoid these things then you better be prepared to go somewhere and spend $500+ a night instead. Basically, the room had modern fittings and included everything we needed and cleanliness was perfectly adequate.

We booked direct on the Barclay Suites website so Wi-Fi was included. When we asked at reception, we were given pin numbers for 3 devices. Each pin was valid for 4 days but data capped at 800MB. It was plenty for reading news, checking emails, social media etc. We weren't there to sit in our room on our laptops anyway so weren't too bothered. There was a router on our floor so had no issues with connectivity.

All staff we encountered were friendly and helpful including housekeeping staff we bumped into waiting for the lift etc. Aries (not sure on spelling) in particular was a stand out - helped us with dinner choices and was always smiling, pleasant and happy to help. I believe it is the staff that either make or break a good place to stay. Room issues can usually be resolved - rude staff with poor attitudes cannot and I certainly didn't experience the latter.

Location would definitely be a highlight for these apartments. Just around the corner from the Sky Tower, just down the road from the waterfront and a block over from Queen St. It made getting around very, very easy. Plenty of bars/restaurants in the area and supermarkets less than a 5min walk away.

I read a lot of reviews on this place before booking and the common theme is that there is no air con. While this may pose a problem for some, we didn't really find it that big a deal. We had a couple of pedestal fans in the room which we didn't even need to use. I also read complaints of it being too hot so doors/windows had to be left open but then the noise of town became a problem. We opened the sliding doors for a few minutes before bed which allowed the room to cool enough to be comfortable again. Staying in the CBD in any town is always going to be noisy - especially during a weekend so if that's a problem - don't stay in the CBD. If you must, take some ear plugs.

Overall, we had a pleasant, comfortable stay and could easily have just continued living in that apartment! Thanks to all the staff for making it an enjoyable time, I would definitely choose to stay here next time I'm in Auckland!

Room Tip: Request a high floor with a Sky Tower view. Make sure if you want Wi-Fi included to book direct on t...
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  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hamilton, New Zealand
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed one night at the Barclay suites over ANZAC weekend. Good value for money, really easy to get to and great location in central of Auckland. 2 minutes walk from Queen Street. Plenty of (paid) parking options around.
Really friendly staff, plenty of room in our 1 bedroom suite and comfy beds. Didn't have much of a view as we were on the Queen Street side but it was fine for one night. Would stay again for a short stay in Auckland.

Room Tip: Albert Street side has better views
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  • Stayed April 2015, traveled with family
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Costa Mesa, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Well appointed one bedroom suite. The kitchen was well stocked as most in New Zealand are. Bed was comfortable, friendly, helpful staff. Our room faced the back of the hotel and the a bar made a habit of disposing its bottles at 1AM making quite the large racket. Being centrally located, you can expect some noise especially on warm days when the windows must be open. Make sure you book direct to get free internet. The combination washer/dryer is unique (one "box") and a definite plus but is not the easiest to use. Make sure you use it before 8PM since the cycle goes on forever and it is quite loud.

  • Stayed February 2015, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sao Paulo, SP
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

It is more an apartment than a room. With bedroom, bathroom (with laundry), kitchen and a living room we had enough space to enjoy our stay. Staff was really friendly and helpful. The hotel is well located - short walking distances from main attractions.

  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarclaySuitesGM, General Manager at Barclay Suites Auckland, responded to this review, 1 week ago
Thank you for taking time to post a review Adriana R

We are pleased you enjoyed your stay with us at Barclay Suites. – It’s great to see we are heading in the right direction on delivering a great accommodation experience.
Don’t forget to book direct with us on your next stay for FREE Wi-Fi and we look forward to seeing you on your next trip to the City of Sails.

Kind Regards

Franz Staufer
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mount Maunganui, New Zealand
Top Contributor
66 reviews 66 reviews
18 hotel reviews
Reviews in 29 cities Reviews in 29 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here recently for one night. Greeting on arrival was welcoming and friendly. Had a 2 bedroom apartment on sixth floor facing back alley. It was a week night so there was very little outside noise. I found rooms clean, tidy and comfortable with modern fittings. Floor drain in bathroom was a little smelly, but covered it with a facecloth. Hotel was close to everywhere we had to go. One of the elevators was not working but it did not spoil our stay at all. Parking was very close. Checkout was smooth and person also very friendly. Would not hesitate to stay here again.

Room Tip: Sixth floor facing alley was great if staying on a week night
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  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarclaySuitesGM, General Manager at Barclay Suites Auckland, responded to this review, 1 week ago
Thank you for your feedback Judith777

The team at Barclay Suites take pride in providing a great experience and value for money.

As you have mentioned, Our Suites are completely self-contained, with opening windows and private balconies, We are situated between Queen Street and the Skytower, our central location means you can access all the best activities and restaurants Auckland has to offer.

Great to read that you "would not hesitate to stay again" I look forward to welcoming back to Barclay Suites.

For your next stay book direct through our website and receive FREE Wi-Fi
We look forward to seeing you again on your next visit to Auckland.


Kind Regards

Franz Staufer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Barclay Suites Auckland

Address: 70 - 74 Albert Street | 100 meters from Queen St, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
Ranked #16 of 74 Specialty Lodging in Auckland
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Barclay Suites Auckland 4.5*
Number of rooms: 110
Official Description (provided by the hotel):
The Qualmark 4.5 star rated Barlcay Suites Auckland is only 100 metres from Queen St, in the heart of the CBD - and look out for fresh new suite decor in 2014! With an average of 50 sq metres per suite, there are 110 one or two bedroom configurations to choose from. Each suite is fitted with contemporary furnishings, quality kitchen and laundry appliances along with full self catering facilities. A special feature in all two bedroom suites is the inclusion of two bathrooms. We have thought of everything for your stay - flat screen TV, SKY TV, broadband internet access (fee applies), stereo with iPod/MP3 playout to name just a few of our features. Enjoy the sparkle of the Waitemata Harbour from our Harbour View suites or enjoy the fast pace of the city in our CBD View suites. ... more   less 
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Also Known As:
Chifley Suites Auckland Hotel Auckland Central
Barclay Suites Auckland New Zealand

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