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“Great service” 3 of 5 stars
Review of Barclay Suites Auckland

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Barclay Suites Auckland
4.5 of 5 Specialty Hotel   |   70 - 74 Albert Street | 100 meters from Queen St, Auckland 1010, New Zealand   |  
Hotel amenities
Atlanta, Georgia
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
33 helpful votes 33 helpful votes
“Great service”
3 of 5 stars Reviewed 3 days ago NEW

This is an affordable, clean and nice place in downtown Auckland. The staff is very friendly and ready to help. Everyone we interacted with had courteous and professional attitude. Long term parking near by was useful. Though we parked our rented car on street which was free at night. Barclay suites is easily accessible from pier and other tourist attractions.

I didn't give 5 star rating because of beds and noise level.

Beds: I had booked a Deluxe suite and was expecting one king/queen size bed. However they had joined 2 single beds together to make one bed. Though the bedding was conformable, there was still a small 'bump' in the middle. The person at reception told me that all beds in the hotel are like that and they really don't have a king size bed. They should specify this on their website and other websites through which hotels can be booked.

Noise level was very high at nights during weekend. Since this hotel is located in the 'party' area, they should have better insulation to reduce noise...specially at lower floors

Room Tip: Chose higher floor for lesser noise at night.
See more room tips
  • Stayed December 2014, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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138 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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English first
Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 5 days ago NEW

Stayed December, 2013 in 1 king bedroom Apartment. Was about time of change from Chifley to Barclay Suites.
Close to shopping/transport, average room price, everyday facilities with laundry and kitchen facilities helpful. Apartment well presented.
Was some noise from ground level but bearable, possibly a concern to lower levels.

Stayed January 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whangarei, New Zealand
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 6 days ago NEW

We had a lovely suite on the 16th floor overlooking auckland and the harbour. The kids loved having their own bathroom and the sky tower view was very special at night lit up red and green for chistmas.
The hotel staff are the nicest we have encountered and were very helpful in providing directions and sorting us a free shuttle to kelly tartons underwater world.
We had plenty of space and the kitchen was great - had everything we needed and the full fridge was beneficial as we cooked on our first night. Our new spot in auckland

  • Stayed December 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
arundel
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Was in Auckland for a couple of days,needed a base to tour the city without breaking the bank,good size apartment which includes full size fridge and washing machine,staff very helpful and friendly would recommend.

  • Stayed December 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, New Zealand
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 1 week ago

We had a one bedroom suite on the 22nd floor - views to die for! Sky tower, city skyline, Auckland Harbour right over to the North Shore and out to the hills in the distance. Got to see a spectacular thunderstorm.

Bed very comfortable (superking I think?) the suite had plenty of room, clean, and quiet. Free wifi was welcomed and we received a voucher for a bottle of wine for the next stay if we book direct with them - keen!

The staff were the glory of the hotel - welcoming, hospitable, and very helpful. Air conditioning would have been nice but the fans were sufficient and parking was $32 per night - (about $5 to $10 cheaper than other hotels in the area)

Didn't try the spa but will do when we are back in February. Great value for money

Room Tip: Book a higher floor, its worth it
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  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Calgary AB
Top Contributor
54 reviews 54 reviews
23 hotel reviews
Reviews in 20 cities Reviews in 20 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We had a very spacious two bedroom room which worked perfect for our family. Large kitchenette with a dining area, good living room space with two couches, two full bathrooms. We also had a washing machine/dryer. The hotel is smaller, only four rooms on our floor. The hotel itself was quiet, but our room faced out to the street and it got noisy through the night. Great hotel, just needs a bit of upkeep (paint, etc). Staff were friendly and very helpful.

Stayed December 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, New Zealand
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Great location - walking distance to everything in city

Room I was allocated was on 4th floor - other reviews recommended 5th floor or above as noisy - they weren't wrong - nothing to do with hotel - its the street noise.

No aircon so had to have windows open or roast

Room was very tired and needed some maintenance and cleaning!
Shower was filthy - bit of bleach would help and marks on walls and stains around toilet.

Had all the things you would need but no "polish"

The outside of the building needs a good wash (windows and the entrance way really dirty)

Washing machine in bathroom had missing foot (didn't use it but out things on top of it and it wobbled.
Really easy things to remedy - just need someone to sort it and take responsibility (im a hotel manager and ex housekeeping manager so possibly a little bit picky)

Staff were awesome and extremely friendly

Would use again if higher room and housekeeping picks up their act :)

Room Tip: Higher rooms are likely to be quieter - but hey your in the CBD - Fri & Sat nights are noisy
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  • Stayed December 2014, traveled solo
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Barclay Suites Auckland

Address: 70 - 74 Albert Street | 100 meters from Queen St, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
Ranked #14 of 73 Specialty Lodging in Auckland
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Barclay Suites Auckland 4.5*
Number of rooms: 110
Official Description (provided by the hotel):
The Qualmark 4.5 star rated Barlcay Suites Auckland is only 100 metres from Queen St, in the heart of the CBD - and look out for fresh new suite decor in 2014! With an average of 50 sq metres per suite, there are 110 one or two bedroom configurations to choose from. Each suite is fitted with contemporary furnishings, quality kitchen and laundry appliances along with full self catering facilities. A special feature in all two bedroom suites is the inclusion of two bathrooms. We have thought of everything for your stay - flat screen TV, SKY TV, broadband internet access (fee applies), stereo with iPod/MP3 playout to name just a few of our features. Enjoy the sparkle of the Waitemata Harbour from our Harbour View suites or enjoy the fast pace of the city in our CBD View suites. ... more   less 
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Also Known As:
Chifley Suites Auckland Hotel Auckland Central
Barclay Suites Auckland New Zealand

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