We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“STAFF make Auckland City Hotel-Hobson Street... A WINNER!” 5 of 5 stars
Review of Auckland City Hotel-Hobson St

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Save
You added Auckland City Hotel-Hobson St to your Saves list
Auckland City Hotel-Hobson St
4.0 of 5 Hotel   |   157 Hobson Street, Auckland 1010, New Zealand   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Offer
Book direct for best rate
Ranked #31 of 77 Hotels in Auckland
Sydney, Australia
Contributor
19 reviews 19 reviews
19 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
“STAFF make Auckland City Hotel-Hobson Street... A WINNER!”
5 of 5 stars Reviewed April 30, 2013

There was a bit of confusion with the type of 2br apartment which I had pre-paid after having secured a great deal for 3 nights accommodation, but the staff were most obliging, courteous and helpful and we were very happy with the outcome. Our apartment on the 10th floor was spacious, clean and met all our needs. Our evening meal at the Mustard Seed Malaysian restaurant situated on the ground floor was absolutely delicious!

The hotel staff did the "more than" what was expected eg. we had family visit for lunch and the staff member on the desk moved his own car from his parking spot outside the hotel, so our family member could have it!

The hotel location is close to the Sky City Tower, plenty of eateries as well as the main shopping area of Queen Street. There is a Countdown supermarket - turn left and go down two blocks then turn right and go down towards Queen Street two blocks and the supermarket is located opposite the bungy jump area.

Room Tip: We were on the top floor (10th) which was quiet.
See more room tips
  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

449 reviews from our community

Traveler rating
    71
    195
    126
    39
    18
See reviews for
72
209
54
41
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Slovak first
  • Spanish first
  • Any
English first
Melbourne, Australia
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 28, 2013

Been here for 1 night after arriving New Zealand. Nice hotel, cosy rooms, comfortable bed and central location. DO NOT expect anything luxoury here as this is not that sort of place. But if you are after a high standard room in a good location, and of course reasonable price, this place is certainly recommended!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorking, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 28, 2013 via mobile

Booked in here for 4 nights when we first arrived to see the sights of Auckland, for the money you cannot get closer to the Sky Tower! Great location for all the shops and the sights, the room was large and well equipped with heaters, kitchenette and very clean and comfortable the room was cleaned daily. Also had free access to a gym and swimming pool (not used).
Staff are friendly and helpful and we got 1 hour of free wifi per day.

Stayed April 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver
Top Contributor
56 reviews 56 reviews
36 hotel reviews
Reviews in 39 cities Reviews in 39 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed April 10, 2013

The location of this hotel is not far from the main hotels but on a less salubrious street.It is easy walking to the quay and shopping district.Rooms are basic but clean and the price was right.Would stay somewhere else if spending a few days in Auckland.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santiago, Chile
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed April 8, 2013 via mobile

This hotel is I the urban Mecca. There is a homeless shelter across the street, so expect some folks out wandering at night. It backs up to an apt complex. I felt safe and the room was quiet. Our AC unit was troublesome and noisy, so it was quite warm and stuffy at night. The wifi is available for free for the one hour per day and only on one device. Would stay here again, but would explore other locations first, like Ponsonby.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honolulu, Hawaii
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 4, 2013

Ugh - I wish I never spent my money on this dive! Let me just list a few things that I found intolerable: first, a stand alone air condtioner (the size of a curb-side rubbish can), which was plopped in the middle of the room, greeted us as we entered the room. This thing was big and was placed in the only space that could accommodate it - in front of a small, tired couch, which we could not use. Then, we noticed that the remote control for the TV was held together with duct tape!! Bathroom - dirty floor, mirror and towels. Towels were washed so many times that they were treadbare. View - the parking lot and the apartment building next door. This building was positioned so we could see all of the patio windows of the 80-100 residents. Their drapes were all opened so we could see all of the activities of the residents - people preparing food, boyfriends and girlfriends getting cozy, people talking on the phone and watching TV - you get the idea. We had to keep our curtains closed at all times!. Streets outside were dirty, noisy and to be honest, I did not feel safe in this part of town. This was the only place in NZ that left me feeling this negative....I hope you don't stay here.

  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ACH157, Manager at Auckland City Hotel-Hobson St, responded to this review, August 4, 2013
Dear Sir/Madam,

Thank-you for your feedback which allows us to identify areas where we are able to improve. We usually place the portable air-condition unit so that it is more out of the way, we apologize that this was not in its proper place in you case. Our staff would be more than willing to rectify this problem once it has been reported.

Better TV remote replacements have been sourced to replace existing ones and we have overhauled our housekeeping department to improve on cleanliness, although this is not usually an area of major concern from other reviews.

We have informed our linen supplier regarding the linen issue, and they have assured us that they are constantly renewing their stocks to replace worn items.

We are certain that we will be able to provide a much improved experience for you the next time you stay with us.

Regards
Auckland City Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milton Keynes, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 31, 2013

Stopped here for 1 night as soon as we landed in Auckland. Our room was nice, with kitchen facilities, modern but cosily decorated. We were on the 9th floor and there was very little noise from outside. The hotel is also really close to the Sky Tower and Hertz vehicle rentals who we hired our car from, we walked there to pick up our car and it took less than 5 mins.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Auckland City Hotel-Hobson St? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Auckland City Hotel-Hobson St

Address: 157 Hobson Street, Auckland 1010, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#25 Luxury Hotel in Auckland
Price Range (Based on Average Rates): $
Hotel Class:4 star — Auckland City Hotel-Hobson St 4*
Number of rooms: 134
Official Description (provided by the hotel):
1912, The year of the Titanic, was when the lobby and entrance of the Auckland City Hotel - Hobson St was originally erected. The hotel has retained the character and charm of its past enhanced with a new building housing 138 rooms with contemporary decor and modern conveniences. The Auckland City Hotel is ideally located at 157 Hobson Street - in the heart of Auckland's entertainment and business district with easy access to motorways. Only five minute's walk to the Sky Tower, Aotea Square, Civic Theatre and Queen Street, the Auckland City Hotel offers convenient, environmentally friendly accommodation for business and leisure travelers alike. Enjoy a meal at The Mustard Seed Malaysian Cafe & Restaurant, renew with a read of the Word for Today in our rooms or relax with a workout at our offsite gym and swimming pool, the Auckland City Hotel is called to serve more than just your accommodation needs. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Cheap Tickets, Orbitz, Agoda, getaroom.com, Despegar.com, HostelBookers, Travelocity, Otel, Odigeo, TripOnline SA and Tingo so you can book your Auckland City Hotel-Hobson St reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Auckland City Hotel-Hobson St Hotel Auckland Central
Auckland City Hotel-Hobson St New Zealand

Owners: What's your side of the story?

If you own or manage Auckland City Hotel-Hobson St, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.