I am not sure where to begin...... Having had lunch and drinks at the Como several times, I decided having a family dinner to celebrate my husbands birthday and our return from Europe The Como was a good option with today being a public holiday. I booked for 10 members of our family. From the onset there were concerns from our group, all being foodies, there were questions raised about the prices being charged. We got over that and ordered our meals, that was after some 30 minutes of no one coming to our table. The waitress was rather off hand at and mumbled something about us ordering separately or as a group, I advised we would order as a group. The wait staff seemed flustered, given the number of staff on board and number of customers, not sure why this was the case..... When it came to my order of rack of lamb one of the dearest on the menu at mid thirties, waitress informed me there was no mash but I could have roast potatoes or chips, I advised neither were really suitable, and questioned why I could have chips and roast potatoes but no mash, she replied, we have been so busy the mash has run out..... I queried if the food was freshly cooked. My niece asked for nachos, run out. Our food eventually was served in dribs and drabs some 10 minutes from first and last .. My husbands was by the worst - he ordered paella, this resembled a creamy, white sauce rice dish nothing like paella at all, infact it looked identical to my older nieces risotto with extra seafood. He took one taste and said he couldn't eat it, my mothers barramundi was a dried out piece of fish and did not resemble barramundi, it looked like cardboard covered in sauce, my sisters kangaroo looked like it had been dried by the roadside, with accompaniments that didn't match the menu, my rack of lamb at $33 was dry and far from the pink I had ordered, I ate one chop and that was all I could digest, as for the broccolini - I like crips veges but not raw..... My husband is a big eater but could barely eat 2 mouthfuls and asked to speak with the manager. She was accommodating and understood our complaint but offered no explanation other than offering to have more meals prepared which we declined as we didn't wish to risk eating anything further. We accepted the offer of a drink on the house. The manager advised she would raise this with management and credit the 4 meals to us. Such a let done, especially having returned only yesterday from Europe with such wonderful cheap food.
If you own or manage The Como, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.