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“Used to be my favourite....” 2 of 5 stars
Review of Jackson's Restaurant - CLOSED

Jackson's Restaurant
483 Beaufort St., Perth, Western Australia 6003, Australia (Perth CBD)
(08) 9328 1177
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Cuisines: International, Australian
More restaurant details
Restaurant details
Dining options: Dinner, Late Night, Reservations
Neighborhood: Perth CBD
Australia
Reviewer
5 reviews 5 reviews
4 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
“Used to be my favourite....”
2 of 5 stars Reviewed March 20, 2013

We came into the restaurant for dinner on a Monday to experience the degustation menu with some very good friends of ours. Since they are vegetarian, my husband rang 2 weeks earlier to confirm that you had a vegetarian option and asked that it be provided on the night.
When we arrived the menus were all for the standard degustation and when we enquired with the waiter he mentioned that “he had heard a rumour that a vegetarian degustation menu was required”... we ask if we could see it.
We discussed our options for selection and the waiter disappeared. We were left not knowing if he had taken our order or not. So we checked with the manager and provided our choices again.
The night went from bad to worse ...
After 2 hours we only had the Amuse Bouche and the first 2 courses and my husband spoke to the manager on duty pointing out the problem. As a result we were very hungry, so filled up on bread since that was the only option. The dishes took forever to arrive. By the time the latter part of the menu was being served it got too late and we asked to cancel the cheese course. To try to make up for the delay in meals, they then proceeded to bring us an extra dessert course! Overall the timing was so bad that it spoiled the whole dining experience....
We also ordered 3 bottles of wines to go with our meal (partly to fact the meals took so long). Again the waiter failed to keep our glasses full and the carafe was too far away for us to serve ourselves. When we finally flagged him down, we were onto desserts (not ideal). On top of that, we asked him to leave the carafe on the table, which he didn’t seem pleased about, so he emptied the remaining wine into our glasses....
Jacksons has been my favourite restaurant for many years and I have continually recommended it to friends and work colleagues – it’s consistent and the food and experience has always been very good. This night was a real disappointment – the service was poor, our waiter seemed in another world and the food service was very slow. Therefore in regards to value it has been a very expensive dinner ($860 worth for 4 Pax) and disappointing experience to go through to demonstrate that this restaurant has dropped in standard??

  • Visited February 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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175 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Perth, Australia
Senior Reviewer
10 reviews 10 reviews
5 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Always good”
5 of 5 stars Reviewed February 24, 2013

Been there a number of times, generally on special occasions - awesome stuff. Probably had the most amazing dish of my culinary experience there - this unbelievable blue cheese suffle.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Top Contributor
164 reviews 164 reviews
122 restaurant reviews
Reviews in 38 cities Reviews in 38 cities
74 helpful votes 74 helpful votes
“All good, bar dessert”
4 of 5 stars Reviewed February 20, 2013

I really enjoyed the food here especially the lamb, which was superb. There is an excellent wine list and the service was attentive,The only disappointment was the dessert, so mediocre. It was meant to be served with creme fraiche and ice cream, when in reality a little blob of Ice cream was all that came with it. Frankly, it was only the standard of a very ordinary dessert one might get at a local cafe for $5-$6.

  • Visited February 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Contributor
13 reviews 13 reviews
6 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Different isnt always better.”
1 of 5 stars Reviewed February 9, 2013

Took some clients to Jacksons for the degustation menu. Althoug some courses really hit the mark we felt that overall the meal was not cohesive enough. A degustation at the Loose Box for instance leaves you feeling much more satisfied with the experience.

The restaurant is very noisy, dont take clients if you want to be able to hear them well.

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Perth, Australia
Top Contributor
55 reviews 55 reviews
41 restaurant reviews
Reviews in 26 cities Reviews in 26 cities
28 helpful votes 28 helpful votes
“Good, but pretentious.”
4 of 5 stars Reviewed February 2, 2013

Food and service good, if a bit aloof. Chairs uncomfortable and not up to snuff for the price. It was enjoyable enough, but not enough to return.

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