Would I stay here again??? NO!!!
BEFORE PAYING FOR INTERNET BUY A WIRELESS HOTSPOT, like the ones avaible from Telstra, you can have multiple devices connected.
Internet was a major issue at this hotel, I reviewed was included in the room price and it stated there was broadband and Wi-Fi, it did not state there were additional charges. I had booked the most expensive room and was staying 6 nights and I thought internet was included. I also stated in my booking notes that I required internet, no one responded to my request. On arriving at the hotel I was advised the internet was $22 per day or $66 per week. I was then advised you could only have 1 device connected for this price. You could not log one out and then connect another device. Some of the staff were very patronising and just kept saying they had to wait until the hotel manager was back on site on Monday. Why bother having duty managers, when they cannot make decisions?
If I had known, I would have booked another hotel.
Room not clean
The cleanliness of the room was only adequate, bathroom floor tiles looked like they hadn’t been mopped for a long time and carpet was not vacuumed behind the doors
Only one bedroom cleaned
I moved from a 1 bedroom apartment to a 2 bedroom apartment as I had a friend joining me. I was charged for the change as if I was only staying 2 nights. A rip off! The housekeeping only serviced the main bedroom. I had to call reception for an urgent makeup of the 2nd bedroom and the bathroom. Multiple people from reception tried to justify the lack of service stating if there was anything on the bed the staff would not move it. THERE WAS NOTHING ON THE BED.
The beds were very uncomfortable, 2 single beds pushed together with a big hard lump in the middle. Not a true king size bed.
The only positive was the location.
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- Also Known As:
- Medina Executive Barrack Plaza Hotel Perth
- Medina Executive Barrack Plaza Perth