We live in Perth and I would holiday at the Crown. Just gorgeous! The pool area is fantastic, every kind of pool lounge you can imagine is there with pool side service. The only disappointment for me was that they couldn't make me a passionfrit mojito (haha!). The room we had was a small room, but very high end with great views. The breakfast buffet was to die for! Like none I've seen before, and from the looks of it the Atrium must have an amazing desert menu as there was an entire centre area dedicated to lollies. Unfortantely not available with breakfast :( I would highly recommend staying at the Metropol, even for a 1 night get away like ours.

Stayed here for 2 nights in late November while we had our wedding. Booked through agoda. Out of all our family and friends who stayed in this hotel, and the only ones to book through agoda, we were the only ones to receive an old room. The toilet only flushed every second or third time and our fridge didn't work. Someone came to look at the fridge and we were told it would start working and just needed to warm up. The next morning, we had to chuck out all our dips and cheeses as they had been sitting in a broken fridge all night. Didn't have time to make a further complaint or move rooms as it was our wedding day and we had better things to worry about. We were hoping to voice our concerns on check out but when we got down to reception, we decided to use the express check out option as the lines were 10 people deep. Sent an email to the crown regarding our complaints but have had no reply. So our tips: don't settle for room 806 and maybe don't book through agoda as it seems you get treated as a second class citizen. Definitely not worth $350 a night and we won't be staying here again as we only took away bad memories of our accommodation on our wedding weekend.

Bad experiences using concerige booking taxi as everyone gave different replied. Confirmed the maxi cab booking ended no booking on the day of going out for dinner in northbridge who I needed to bring my daddy as handicapped senior. First I thought it was taxi company problem but when I asked the restaurant people to help us call the taxi back it was so fast only took 3 to 5 mins to get the taxi. It was very rude that hotel already deactivated our room key card while we are still inside the room at around 11am which we had told them that we would do check out at 12 or 12.30pm..
As in house guest I supposed we have seat for breakfast but only given 45 mins as been told the seats already being booked for next guests... I never encountered such a bad services 5***** hotel which I think it only worth for 3 stars as for comparison.
Staffs here also not so friendly as seldom see their smiling face welcoming their guests...
I had been Australia for many many times even had my uni years in here but for returning to this city this time I found services & friendliness all changed & gone...
Especially this hotel given a very bad services & I won't ever come back to this hotel anymore as I think it is not worth it at all

For a rare night without the kids this has to be the best place in Perth, the hotel is exceptional, great choice of restaurants, awesome pool area and a great assortment of bars.
We loved it and will be back as often as we can.