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“Pleasantly Surprised” 4 of 5 stars
Review of Alderney on Hay

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Alderney on Hay
3.5 of 5 Hotel   |   193 Hay St, Perth, Western Australia 6004, Australia (East Perth)   |  
Hotel amenities
Ranked #49 of 57 Hotels in Perth
Shelly Beach, Australia
Top Contributor
116 reviews 116 reviews
25 hotel reviews
Reviews in 54 cities Reviews in 54 cities
165 helpful votes 165 helpful votes
“Pleasantly Surprised”
4 of 5 stars Reviewed September 28, 2011

Booked this last minute on line as we were desperate for accommodation in Perth - had a heart attack when I read the bad reviews after I had already paid. HOWEVER was pleasantly surprised, yes the decor is a bit dated and there were some mold stains (not actual mold) in the shower but Ive seen those at the Mantra 3 doors up as well at double the price. The 2 bedroom suite was clean & comfortable, well equipped kitchen and laundry - heaps of space. Dont know what other rooms were like but ours was fine. No problems with parking - read the instructions and park in the right spot and place permit on the dashboard and you wont have a problem. Easy check in and check out. Cafe downstairs on site. Perth free tourist bus stops out front on other side of road. Really good italian restaurant 100metres up the road towards the city.

  • Stayed September 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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185 reviews from our community

Traveler rating
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    34
    32
    54
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76
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26
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Perth, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 26, 2011

stay for two nights. in a appartment fit for 6 people there was only one car park and car wheel got clamped and had to pay a fine of $140.one usually fit 5 people we had to take 2 cars to fit everyone in and was only allocated one park we werent told where else to park . when we arrived we had trouble checking inn. they ended up taking 700 all up for 2 night stay because they had lost the booking information we had to email through a bank statement proving that we had paid the amount.when checking out we could see that people were taking away there rubbish from there rooms, we ask the man at the service desk about the rubbish and if we had to take it some where they said if there is too much rubbish left in the room take money off the credit card, we then ask how much is too much and he said i don't no in the end we went and got all the rubbish out of the room and put it in the bin.i thought we were having a weekend away where we didn't have to worry about taking the rubbish out i thought thats what they were paid to do i wouldn't

  • Stayed September 2011, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mount Magnet, Australia
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed September 11, 2011

Room was clean, was cheapest we could find. Beds were absolutely awful, so hard. Needs COFFEE cups, not the thimbles provided. Plenty of room, but the only TV is tiny.
Great location, but not enough parking spaces.

  • Stayed September 2011, traveled with family
    • 4 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Western Australia
Top Contributor
63 reviews 63 reviews
40 hotel reviews
Reviews in 34 cities Reviews in 34 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed August 22, 2011

Booking was easy through "Wotif"

Apartments are clean and spacious and are great for a Family break in the city.

Location is good, walking distance to all the City attractions. We stay here on a regular basis when we are having a little holiday with Family.

The swimming pool is small but adequate and there is a gym for those who like to work out.

One parking bay per unit.

Aldernay on Hay is a good hotel for that little family break!

  • Stayed December 2010, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caloundra, Australia
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 22, 2011

Spacious and clean great facilities in apartment room.

Nice full kitchen and laundry very roomy with adequate furniture.

Quite would recommend to anyone wanting a clean affordable accommodation in Perth CBD.

Close to all shopping in the City.

  • Stayed August 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dampier
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 31, 2011

I was reccommended to stay at the Alderney as it is convenient if you have lots to do in Perth in a short time frame.It could accommodate my family of 5, in the centre of Perth.The rooms were clean and was very handy to have your own laundry as one of my children was sick on our flight down!! The only problem we had was the parking!!

When we checked into the hotel I was given a code to access the parking bay,given my keys to the room and paid....I didn't know you had to get a parking voucher aswell...so when we returned to the hotel after being out for dinner we found the only bay left and parked.In the morning we were shocked to find our car had been wheel clamped....Surely by knowing the access code to the private undercover parking was enough to realise that we were staying at the hotel...Really put a dampener on what was to be a great weekend...
Will think again about staying at the hotel as they SHOULD NOT ALLOW the wheel clamping company into their parking station.The guy who took off the wheel clamp, knew the code for the parking area and boasted that we weren't the only ones he clamped.The reception staff were no help at ALL!!!!

  • Stayed July 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WA
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed May 23, 2011

This Hotel is more like 2 stars then 3.
Beds were very hard
Floors dirty
Mould in shower
Could hear all out side noise from all rooms
Small bedrooms
Rooms smelt like smoke
Stains on soft furniture
We had a updated room "supposedly" so I would hate to see the older rooms!

Room Tip: Dont stay here!!!
See more room tips
  • Stayed May 2011, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Alderney on Hay

Address: 193 Hay St, Perth, Western Australia 6004, Australia
Location: Australia > Western Australia > Greater Perth > Perth > East Perth
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Perth
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Alderney on Hay 3.5*
Number of rooms: 80
Official Description (provided by the hotel):
The Starwest Apartments Alderney On Hay is leading the way in offering affordable, fully self-contained quality apartments that are close to the city centre.Our 3.5 Star property is conveniently located in East Perth approximately 1km from the Perth City Centre. Starwest Apartments Alderney on Hay is located just minutes from the Perth CBD, shopping, entertainment, restaurants, the WACA cricket ground, Burswood Casino, Gloucester Park, Ascot and Belmont horse racing tracks and the Swan River. Featuring spacious non-smoking self-contained two bedroom apartments with dining/living area, separate laundry and bathroom, direct phone line and a private balcony - it's the perfect accommodation whether you're on holiday or travelling for business. Standard Apartments:Spacious 2 bedroom apartment, fully equipped kitchen, television, DVD player, lounge, spacious dining/living area and separate bathroom and laundry with washing machine and dryer. Deluxe Apartments:Each Deluxe Apartment has a fully equipped granite-top kitchen, television, DVD player, lounge, spacious dining/living area and separate bathroom and laundry with washing machine and dryer.Platinum Apartments:Our Platinum Apartments consists of two bedrooms and one bathroom; it has a fully equipped granite-top kitchen, dishwasher, lounge, television, DVD player, spacious dining/living area and separate bathroom and laundry with washing machine and dryer. The modern platinum apartments also include a daily housekeeping service.The property also offers:• E-Sense Cafe open Monday-Friday 7.30am-3pm.• DVD hire available at $7 per movie.• Cot Hire at $10 per night.• Local and International calls are chargeable. • Vending machines with snacks. • Dry cleaning / laundry service.• Indoor pool – heated.• Spa and gym facilities. ... more   less 
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Also Known As:
Alderney On Hay Hotel Perth
Alderney Hay
Alderney On Hay East Perth

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