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“Basic, clean hotel close to central Perth” 3 of 5 stars
Review of Comfort Hotel Perth City

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Comfort Hotel Perth City
3.5 of 5 Hotel   |   200 Hay Street | East Perth, Perth, Western Australia 6004, Australia (East Perth)   |  
Hotel amenities
Ranked #37 of 57 hotels in Perth
UK
Top Contributor
68 reviews 68 reviews
17 hotel reviews
Reviews in 33 cities Reviews in 33 cities
25 helpful votes 25 helpful votes
“Basic, clean hotel close to central Perth”
3 of 5 stars Reviewed January 8, 2013

Good points - Close to the city and Swan River. Room adequate if a little small.
Not so good points - Do the staff like working here? They certainly look pretty miserable and are rarely cheerful (although the exception to this are the housekeeping staff who were friendly and helpful). The restaurant staff cannot wait to leave, morning or evening, the breakfast service closed early twice whilst we were there but at least we discovered the nice place to have breakfast across the road! The one occasion we ate there in the evening a member of staff waited for my daughter to finish her wine so he could take the glass, at 9pm!!
If you can ignore the sullen staff and eat out, then this hotel is fairly well located and reasonably priced for central Perth.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortHotelPerth, Guest Relations Manager at Comfort Hotel Perth City, responded to this review, May 1, 2013
Staff & Management: We thank you for your review and have noted the points indicated. While it may be of cold comfort to you, please rest assure that we did bring the same up with the Departments concerned and took appropriate corrective action like training etc as necessary. Please do not hesitate to contact for us for any information: info@chpc.com.au OR www.chpc.com.au
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Chicago, Illinois
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed December 15, 2012

Go here if you are low on the $, its clean, safe and simple, and nothing else.

Service=eh, umm, very basic-like kissing your sister if you are desperate, the cleaning staff are the most friendly people in the building!
Modern=no, expect little and you will be fine, think Grand-mom's house, it's old school!
Clean=hell yes-this they do this well!
Quiet=if you like white noise, the room has a great AC and I was on the street, slept ok after getting used to the lumpy bed, but otherwise, maybe not.
Restaurants=down below, Blue rocks, or whatever, $$, looks nice, SOLID food (seriously), but nobody goes there, too bad, liked the people, cool manager and wait staff.
Hood=sleepy sort of, there are 2-3 bars withing 2 blocks, 2 liquor stores, and 2 mom and pop old school super markets.
Transport=free bus!
Wifi=Bipolar technology, sometimes on, sometimes off
Hot Water=Damn, I think there is a radiator that lets you know it's pissed if you are using the hot water.

Worth the $? 50/50
I lean yes. It's got a kitsch factor that I like, and in Perth where every hotel is so affordable (cough cough), it does the job. Seriously, Perth has so much to offer, that every hotel should
be expensive (hack, wheez, cough!!)

Room Tip: Do not pay for dry cleaning, it's a rip off!! Wash place is just 1 block away. I'd check ou...
See more room tips
  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 9, 2012

Good sized room, comfy bed and clean and tidy. Good price for expensive Perth and located a 10 minute walk from the city centre. Very friendly reception staff. However quite a lot of noise from air con units outside my window, and on a weekend the pub across the road can get quite noisy. Ear plugs helped with getting a good sleep.

  • Stayed December 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Top Contributor
75 reviews 75 reviews
70 hotel reviews
Reviews in 65 cities Reviews in 65 cities
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed December 6, 2012

We stayed here for one night. Midweek accommodation is expensive in Perth & we chose this hotel as it had reasonable midweek rates. The reception staff were friendly and helpful.

Our room was clean although fairly basic and a bit dated. It was a good size with an entrance area with shelves for two suitcases & a large cupboard. The room had a flat screen TV with a couple of free movie channels & tea/coffee making facilities.

Unfortunately we did not sleep well even with the window closed as there was a lot of industrial noise with our room being on the first floor next to the lift well and outside were air-conditioning units which were noisy all night.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 5, 2012

Basic accommodation which I am used to for the price in Perth but some reception staff need an attitude check. I stay with choice hotels almost every other week with work, the night receptionist made no attempt at acknowledgement when I entered the hotel after only checking out 1 night previously. She was then unhelpful when I called and questioned my room set up as it was apparently different to what she had on her computer. Reception is the first impression, she left me with a bad one. Lose the attitude and maybe crack a smile.. Reception should be just that, a warm reception.

Stayed December 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brisbane
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 23, 2012

We had a king studio room. Couch and bed were comfortable. Good base from which to explore Perth, only 10mins walk to the city.
Attached restaurant is reasonable, but there are plenty of restaurants and coffee shops within easy walking distance.
May stay there again but i think better value can be found at the duxton
Staff (reception) could certianally do with lessons in customer SERVICE. Ticking boxes may be technically good but that is not service.
We just came from a holiday in africa where SERVICE is king.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Comfort Hotel Perth City

Also Known As:
Comfort Hotel Perth
Comfort Inn Perth
Address: 200 Hay Street | East Perth, Perth, Western Australia 6004, Australia
Location: Australia > Western Australia > Greater Perth > Perth > East Perth
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #37 of 57 hotels in Perth
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Comfort Hotel Perth City 3.5*
Official Description (provided by the hotel):
The Comfort Hotel® Perth City is ideally located at the eastern end of the city, within walking distance of the Perth CBD, tourist and shopping areas. This Perth hotel is close to the beautiful Swan River, Kings Park, the Perth Concert Hall, Burswood International Casino and Northbridge, Perth's cultural and entertainment area.Be sure to catch a game at the nearby WACA sports ground, owned by the Western Australian Cricket Association, which is the home of the Western Warriors, a first-class Australian cricket team. The hotel is 11 kms from from the Perth Domestic Airport. The hotel is also near a train station and bus station.Golfers will love being close to a golf course. A variety of restaurants and cocktail lounges are located in the surrounding area. Visit the on-site Bluerock Cafe.Bar.Restaurant for breakfast and dinner, served daily. This Perth hotel has a 24-hour reception, wireless Internet throughout the hotel and access to fax and other business services. All spacious guest rooms come equipped with air conditioning, refrigerators, coffee/tea makers, private bathrooms, flat-screen televisions, free in-house movies and work desks. This hotel is completely non-smoking.There is an information desk for booking tours located on the property as an added guest convenience. Laundry facilities are also located on the premises.Whether you are traveling for business or leisure, you are sure to have a wonderful experience at the Comfort Hotel Perth City. Modern accommodations, a convenient location, affordable rates and excellent customer service await you.Hotel DetailsGuest Rooms: 93Check in time:2:00 PMCheck out time: 10:00 AM ... more   less 
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