i was very disapponted in my stay at the Medina. I was coordinator of a conference at the convention Centre and it was a very handy location for the three day stay. On the second day of my stay i was in the kitchen and noticed a cockroach on the fridge door then a few minutes later noticed another by the sink. I called reception and told them that there were cockroaches in the kitchen and they didn't seem surprised or bothered. After the lack of concern i asked for a tin of mortein. A few minutes later the door knocked and i was handed fly spray?.. I used it as it was all I had and then it seemed to lure them out in total there were 7-8 cockroaches running around the kitchen. (Photos attached) at midnight i couldn't stay in the room any longer and asked to be moved. I was moved to another room without an apology or concern, very matter a fact!!
The next morning when i went to reception i complained and told them that i wanted to know what they were going to do? I never got a call or anything. It wasn't until i complained the following day when i check out that the manager called me. Still no real apology just free parking for one night!! When i returned to work the following week the invoice arrived with the full amount on it. I called and voiced my disgust at being charged for the night that i slept with COCKROACHES and was told that instead of $300 per night they would only charge me $260!! big of them ay.
Also, when i check out i forgot some flowers on the balcony and within a couple of checking out they said that housekeeping had checked and they had been thrown out!! Nice of them to even call the client and see if they mightt want to come and collect them.
NEVER staying there again even it is was FREE. :(
- Official Description (provided by the hotel):
- Perth has been likened to one big holiday resort with many attractions, a great climate, miles of clean beaches and waterways, theatre, fine dining and sports of every kind. Medina Grand Perth makes the perfect base! The hotel ideally located in the city centre, onsite at the Perth Convention and Exhibition Centre and close to the magnificent Kings Park. Jump on the free city transport close by to discover this great destination. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Orbitz, Hotels.com, Cheap Tickets, Toga Hotels, HotelTravel.com, Priceline and Agoda so you can book your Adina Apartment Hotel Perth reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Medina Grand Perth Hotel Perth
- Medina Grand Hotel Perth
- Perth Medina Grand Hotel