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“Excellent customer service.” 5 of 5 stars
Review of Mantra on Murray

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Mantra on Murray
4.0 of 5 Hotel   |   305 Murray Street, Perth, Western Australia 6000, Australia   |  
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Ranked #26 of 57 Hotels in Perth
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Excellent customer service.”
5 of 5 stars Reviewed May 5, 2013 via mobile

Rooms are very clean and spacious with well equipped kitchenette facilities.
Location is perfect on Murray St close to William St, Perth.
The staff at reception are professional and very eager to please.
This is a great apartment style hotel, centrally located in Perth. Highly recommended.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter_Halliday, General Manager at Mantra on Murray, responded to this review, May 5, 2013
Dear Lanw1001,

Thank you for reviewing Mantra on Murray. I am very pleased to read your remarks, particularly about the staff at the front desk who take great pride in their work and the service they provide. I look forward to welcoming you back again in the future.
Kind regards
Peter Haliiday
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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386 reviews from our community

Traveler rating
    75
    166
    80
    37
    28
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Melbourne
Top Contributor
53 reviews 53 reviews
14 hotel reviews
Reviews in 25 cities Reviews in 25 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed April 27, 2013

Rooms were clean and had a kitchenette, so you can cook for yourself, the property is showing its age, but has obviousely had some renovations. The room airconditioner was very noisy, and had to be turned off in order to sleep, then the room became stuffy and hot. The shower dripped, and was noisy, and was reported to the desk, on return it was fixed, but then dripped again after use, we eventually found that you had to get the taps in just the right spot to stop the dripping, but some feedback on this would have been nice.

Room Tip: Front rooms can be very noisy due to proximity to hotels and nightclubs in area
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  • Stayed April 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter_Halliday, General Manager at Mantra on Murray, responded to this review, May 1, 2013
Dear VinceM50,

Thank you for your review of Mantra on Murray. I am sorry to read that you have had some maintenance issues with your room. I have referred these to our Maintenance Manager.

I do hope we will welcome you back in the future.

Kind regards
Peter Halliday
General Manager
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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 11, 2013 via mobile

Mantra on Murray was in a great location, in the town centre of Perth. Close to the shops, transport network & swan river. Always like to stay in the Mantra. The kitchenette had everything we need, the bathroom was a gd size, nice lounge area n comfy bed. The staff were friendly & helpful. Enjoyed our stay in Perth.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter_Halliday, General Manager at Mantra on Murray, responded to this review, April 11, 2013
Dear Hannah,

Thank you posting your review of Mantra on Murray, I am very pleased to read that you found everything to your liking. I will take please in passing on your comments to my team and look forward to welcoming you back soon.

Kind regards
Peter Halliday
General Manager
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Arbroath, United Kingdom
Top Contributor
62 reviews 62 reviews
24 hotel reviews
Reviews in 28 cities Reviews in 28 cities
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed April 10, 2013

Not stayed here for a few years but the location is great( right in the City center) 1 min walk to the nearest watering hole. we used to stay 6 to 9 weeks at a time for training. Rooms were clean but basic, all you really need . staff very nice and willing to help with anything. only had room service a few time as prefer going out but its the same as all hotels. Good for parking car as the have a deal with NCP across the road. Tour bus stops right outside hotel for kings park which is a must but also a good walk. Not far to wlak to Swan river which is always nice. No Gym at the hotel but loads of fitness centers round the corner

Room Tip: only view would be a room facing the front of the hotel but i didnt care your in Austraila hotels on...
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  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter_Halliday, General Manager at Mantra on Murray, responded to this review, April 11, 2013
Dear MadMal79,

Thank you for your appraisal of Mantra on Murray, I am pleased to read that you have enjoyed your stays here in the past and have a clear understanding of what the local area has to offer. One point to note is thjat whilst the hotel does not have a Gym, guests have complimentary acces to the The Cove Gym around the corner in Hay Street.

I look forward to welcoming you back in the future.

Kind regards
Peter Halliday
General Manager
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Aberdeen, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 10, 2013

My visit here was uneventful - which is a good thing. Room was clean and basic, with all that I needed, e.g. kitchenette, sofa. Good for a city break. Maybe more for business than a luxurious weekend away. In saying that, the room was smart enough and the hotel was fresh and trendy (though not smart and boutique). The staff were friendly. It is centrally located in the town center. There was noise from a closeby nightclub - but the tunes were good! I would stay again.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter_Halliday, General Manager at Mantra on Murray, responded to this review, April 11, 2013
Dear Jared,

Thank you for your critique of Mantra on Murray.I am very pleased to read that the property was to your liking. I regard it as wonderful endorsement when our guests say they will stay will stay with us again in the future.

I look forward to welcoming you in the future.

Kind regards
Peter Halliday
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 10, 2013

Quite reasonable for Perth but certainly not 5 star. Good sized room but shower was sprayed water everywhere and air-con noisy. Right in the centre of town and ideal location for business or holiday although no on site parking. Stayed for 4 nights and it was a different rate for every night but by Perth rates not too expensive on average.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter_Halliday, General Manager at Mantra on Murray, responded to this review, April 11, 2013
Dear Geoffg111,

Thank you for reviewing Mantra on Murray. I am pleased to read that overall your stay was good and you found us reasoanbly priced. I have forwarded you comments regarding the shower and airconditioner to my maintenance team to review.

I do hope we can welcome you back on your next visit to Perth.

Kind regards
Peter Halliday
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mandurah, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 10, 2013

My husband & I needed an overnight stay in Perth from from our home in the country last week and chose to stay at the Mantra on Murray, what a great choice. Ended up staying 2 nights and found the staff wonderful from the first we walked in. We were in need of some TLC as my husband had suffered a nasty accident over Easter and we had to visit a specialist in Perth. Everyone went out of their way to assist us in every way.

The room was immaculately clean, the restaurant food was to die for and the wait and bar staff, considerate, pleasant and efficient. We did have a little hiccup waiting an hour for our lunch on the Friday, but the positives of everything else far outweighed this inconvenience.

We will certainly stay again and recommend others to do the same.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter_Halliday, General Manager at Mantra on Murray, responded to this review, April 11, 2013
Dear SuzanneM,

Thank you for your review of Mantra on Murray. I am very pleased that you have enjoyed your stay with us. I am sorry we had a hiccup in the Restaurant but trust this was resolved to your satisfaction.
I was very pleased to read that my staff have been able to look after your needs.

I do hope we can welcome you back soon.

Kind regards
Peter Halliday
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Mantra on Murray

Address: 305 Murray Street, Perth, Western Australia 6000, Australia
Phone Number:
Location: Australia > Western Australia > Greater Perth > Perth
Amenities:
Bar / Lounge Business Center with Internet Access Kitchenette Restaurant Room Service Wheelchair access
Hotel Style:
#23 Luxury Hotel in Perth
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mantra on Murray 4*
Number of rooms: 190
Official Description (provided by the hotel):
Mantra on Murray delivers contemporary, affordable accommodation within Perth's CBD offering both corporate and leisure travellers the perfect location from which to explore Perth or conduct business in the bustling city centre. Major attractions including the Subiaco Oval and the Casino at Burswood are easily accessible from our central location. The St Georges Terrace office towers and business hub along with Convention & Exhibition Centre and the Perth Arena are all just a short walk away. The hotel features spacious, self-contained studios and suites with full kitchenettes and lounge areas designed to maximise comfort and convenience. 305 Bar & Restaurant offers guests an extensive menu and quality wine list. The restaurant and bar provides a cosy atmosphere and the menu features modern, creative dishes which are sure to tempt. The restaurant is open Monday to Friday for breakfast, lunch and dinner and on weekends for breakfast and dinner. 305 Restaurant & Bar is also wheelchair accessible. Conference facilities cater for up to 200 delegates. A dedicated conference coordinator is on site to ensure your event, meeting or conference is well organised and is sure to be successful. The hotel offers residential and day conference packages. Whether you are travelling for business or pleasure Mantra on Murray has something to offer each and every guest. Please note that this hotel is fully non smoking accommodation. ... more   less 
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Also Known As:
Mantra On Murray Perth
Mantra On Murray Hotel Perth

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