We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Mostly good” 4 of 5 stars
Review of The Sebel Residence East Perth

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added The Sebel Residence East Perth to your Saves list
The Sebel Residence East Perth
4.0 of 5 Hotel   |   60 Royal Street, Perth, Western Australia 6004, Australia   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Offer
Early Booker Offer
Ranked #9 of 57 Hotels in Perth
Melbourne, Australia
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
66 helpful votes 66 helpful votes
“Mostly good”
4 of 5 stars Reviewed June 13, 2013

Here is a frank review. On balance this hotel was a good experience. It is in a very handy location if you need to be near the city but would rather not be on a city street. The river at your door, with lovely coffee shops and eateries surrounding it. The rooms were clean and functional. The staff were cheerful and helpful. With a tidy kitchenette we had the choice to eat in or out. The layout of the room was at times frustrating.. you could really only sit on the bed to eat, if you wanted to watch TV. The light switches were in odd places. These are things that you can get used to. My travelling companion slept well while I tossed and turned on the unforgiving hard bed. Parking under the hotel was something of a lottery, never quite sure if there was going to be a spot or not. The gym was disappointing. But really these are minor things.
The staff were friendly, the room was clean when we arrived and we felt like we had Perth at our doorstep. That's enough!

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bianca B, General Manager at The Sebel Residence East Perth, responded to this review, June 16, 2013
Dear Eagertogo,

Thank you for your frank review and comments after your recent stay with us. I am pleased that overall the hotel and our rooms, facilities and staff were able to meet your expectations, and that you were able to enjoy the surrounding restaurants.

We would be delighted to welcome you back again, and would definitely suggest one of our apartment rooms next time, whcih would offer more room for you - and we will make sure there is no inconvenience caused by parking difficulties.

We hope to see you again soon.

With best regards,

Bianca Boultbee
General Manager
The Sebel Residence East Perth
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

261 reviews from our community

Traveler rating
    85
    117
    38
    15
    6
See reviews for
35
110
16
73
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Victoria, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 10, 2013

Location great. Room not to bad, luckily I had my allergy medication with me, heater/air con unit, was very dirty and dusty, blew out a lot for rubbish. Not an ideal spot if you are hiring or taking your own car cost a fortune in parking very limited spaces and at $26 a night, was a bit rich for a guest.

  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bianca B, General Manager at The Sebel Residence East Perth, responded to this review, June 16, 2013
Dear Tillytot39,

Thank you for your feedback after your recent stay with us. I am sorry that the air conditioner in your room needed maintenance, and I can assure you that we will have this addressed immediately, in line with our general maintenance program. We apologise for any impact on your allergies this may have caused.

We are delighted that you enjoyed the location, and hope to be able to welcome you back again soon.

Best regards
Bianca Boultbee
General Manager
The Sebel Residence East Perth
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Christchurch, New Zealand
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 8, 2013

Stayed here as a wedding anniversary treat in the "superior studio river" which was spacious, well lit, clean and very well equipped. Good kitchen with dishwasher. Spacious lounge and dining area. Outdoor balcony had fantastic view over the water. The reception staff were very friendly and after a few days it felt like a second home.

The free Yellow Cat bus stops just outside the hotel every 10 mins, which means you are close to the city centre (10 mins ride), but in a quiet and peaceful neighbourhood. Great walks through the park and along the river. Highly recommended to those who want luxury without being stuck in a high-rise, city centre hotel.

Room Tip: River-side rooms are well worth the extra cost, as the river views and location are what make this p...
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bianca B, General Manager at The Sebel Residence East Perth, responded to this review, June 9, 2013
Dear TravellingTandem,

Thank you for your comments regarding your stay with us. I am delighted that we were able to make your wedding anniversary a special occasing during your time with us, and that you found our staff to be so welcoming!

It is our aim to have all our guests feel like they are at home whilst with us, so this is a lovely comlpliment.

Congratulations on your anniversary and we hope to welcome you back again very soon!

Best regards,
Bianca Boultbee
General Manager
The Sebel Residence East Perth
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 6, 2013

Perfect location if you are looking for a mix of business and pleasure. Quality restaurants in close location to the apartments. Friendly staff who make you feel very welcome.
Would not hesitate to stay again, great experience.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bianca B, General Manager at The Sebel Residence East Perth, responded to this review, June 9, 2013
Dear BeckinNZ,

Thank you for your commends regarding your recent stay with us. I am delighted that you enjoyed the hotel and location, and found our staff to be welcoming and friendly.

We hope to have an opportunity to welcome you back again very soon!

Best regards,
Bianca Boultbee
General Manager
The Sebel Residence East Perth
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 1, 2013

There is little in East Perth that can be faulted. fantastic dining options, picturesque settings and an all 'roundbgreat vibe.
As returning customers to the Sebel, we were excited and looking forward to our overnight stay. On this occasion we were given room 313, which for those of you who haven't stayed here, is located on ground level, 2 metres from communal stairs which is about 20 metres from The Royal outdoor dining/bar area. By 4.15pm we already had a taste of the restaurant's noise and patron drunkeness which would follow. We went to reception and asked about the possibility of relocating due to the noise, however we were advised we would only be relocated if we were happy to upgrade which would cost an additional $110. This was not an option to us and it is disappointing to know there are unused rooms, whilst existing and returning customers remain unsatisfied. Second time and last time here.

Stayed June 2013
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bianca B, General Manager at The Sebel Residence East Perth, responded to this review, June 4, 2013
Dear Sandra S,

Thank you for your comments regarding your return stay with us in June. I offer my sincere apologies that your night with us was interrupted by noise issues, and that this was not resolved to your expectations.

We work very closely with our surrounding restaurants to ensure that our guests and residents are not inconvenienced by patrons leaving their establishments, so I will certainly be reviewing this incident with them, to ensure it does not re-occur. We appreciate that you have returned for us for a second visit, and I am sorry that it was not to your satisfaction.

We would be delighted to have an oppotunity to welcome you back though, and ensure that you are located in a room more to your liking.

Best regards,
Bianca Boultbee
General Manager
The Sebel Residence East Perth
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Watertown, New York, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed May 20, 2013

We travel to Perth twice per year for 2 months for my partner's job. Normally we stay in the same company leased house but it was not available this trip. Sebel offers some of the best "home away from home" apartments that I've seen. The area in which the hotel is located offers a beautiful environment for walks and is a fairly convenient walk to the train station for strips into downtown Perth. The front desk staff is all very friendly with Daniel and Dow being especially friendly and attentive. There are some negatives: 1. The housekeeping staff seems very wary towards guests and the housekeeping manager seems to have a slight chip on her shoulder. Also why on earth do they use canister vacuums with wands rather than motorized brush uprights for cleaning the larger areas of carpet? 2. The combination washer/dryer takes a LONG time to wash and even longer to dry. For longer term guests a stacked washer and separate dryer would do well which Mantra on Hay offers. The dishwasher works well enough but is on the small side and would be better if it was full sized. A last POSITIVE note is that our car battery went dead and the hotel maintenance man (forgot his name) was very kind to jump the car for us.

Room Tip: Get a room with a river view. The view is gorgeous especially at night when the walking bridge ligh...
See more room tips
  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bianca B, General Manager at The Sebel Residence East Perth, responded to this review, May 21, 2013
Dear Allan G,

Thank you for your feedback after your recent stay with us with your partner.

I am delighted to see that you enjoyed the hotel and the surroundings, and thank you very much for your comments regarding our staff, particularly Daniel, Dow and Stan - our maintenance office who assisted with your car! It is a pleasure to receive such feedback and I will be sure to share with the team.

Thank you also for your comments regarding our housekeeping staff and systems which I will be discussing with our housekeeping manager to review opportunities to improve what we offer.

We hope you have had safe travels home, and we look foward to welcoming you both back again in the near future.

Best regards,
Bianca Boultbee
General Manager
The Sebel Residence East Perth
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
1 review
5 of 5 stars Reviewed May 19, 2013

I recently needed to travel to Perth for work and stayed at the Sebel Residence in East Perth. They have lovely apartments with separate bedroom. lounge and kitchen. The staff were very friendly and helpful. The bed was excellent. They offer free broadband which made it very easy to keep on top of emails while away. And the location is lovely - I ran along the river each morning. I'll definitely book with them when next I go to Perth.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bianca B, General Manager at The Sebel Residence East Perth, responded to this review, May 21, 2013
Dear WCHA,

Thank you for your comments regarding your recent stay with us. We are delighted that you enjoyed your stay, and that you were able to take advantage of our location with daily runs along the river!

We look forward to being able to welcome you back, so you can enjoy the hospitality from our friendly staff once again.

Best regards,
Bianca Boultbee
General Manager
The Sebel Residence East Perth
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The Sebel Residence East Perth? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Sebel Residence East Perth

Address: 60 Royal Street, Perth, Western Australia 6004, Australia
Phone Number:
Location: Australia > Western Australia > Greater Perth > Perth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Perth
#7 Luxury Hotel in Perth
#13 Romantic Hotel in Perth
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Sebel Residence East Perth 4*
Number of rooms: 57
Official Description (provided by the hotel):
The Sebel Residence East Perth is a 4.5-star waterfront hotel located just minutes from Perth's vibrant city centre offering self-contained studio, one and two bedroom apartments. Enjoy views overlooking Claisebrook Cove and the Swan River plus free Wi-Fi Internet Access throughout the hotel and all apartments.Recreation facilities include heated swimming pool, complimentary BBQ facilities, well-equipped gymnasium and bike hire. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, ACCOR, Cheap Tickets, Agoda, Priceline, Despegar.com, TripOnline SA, Travelocity, Odigeo and Tingo so you can book your The Sebel Residence East Perth reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sebel Residence East Perth Hotel Perth

Owners: What's your side of the story?

If you own or manage The Sebel Residence East Perth, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.