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“Overpriced, but OK” 3 of 5 stars
Review of The Sebel Residence East Perth

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The Sebel Residence East Perth
4.0 of 5 Hotel   |   60 Royal Street, Perth, Western Australia 6004, Australia   |  
Hotel website
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Hotel amenities
Ranked #8 of 57 hotels in Perth
A TripAdvisor Member
“Overpriced, but OK”
3 of 5 stars Reviewed April 2, 2013

The hotel is like a maze. When our bags were not delivered to our room we took them ourselves and had to go up to the 4th floor via lift, across a covered walkway and then walk down two flights of stairs to our room. The door onto the balcony did not lock properly. The outdoor furniture was dirty and could not be used. The carpet did not appear to have been vacuumed. Limited undercover parking (paid) was 300m in the other direction and finding our way back to Reception was again like being in a maze. That said, the bed was comfortable and the view of the inlet was good. Our general feeling is that this hotel is overpriced.

  • Stayed March 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bianca B, General Manager at The Sebel Residence East Perth, responded to this review, April 3, 2013
Dear Accorhotels.com traveller,

Thank you for your feedback from your recent stay, and we apologise that the location of your room was not to your expectations. We completely appreciate the inconvenience of parking and the room being such a distance apart.

We would be delighted to be able to welcome you back for another stay, and would ensure that parking and your room location are more convenient for you. If we can assist with a return booking for you, we would be pleased to ensure that you have a better value for money experience.

Best regards,
Bianca Boultbee
General Manager
The Sebel Residence East Perth
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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205 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Danish first
  • English first
  • French first
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English first
Perth, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 1, 2013 via mobile

Great use of space and facilities . We walked to the Crown Casino which turned out to be a long walk. Iga close by as well as restaurants. Very close to town and our room was over looking the water. The rooms contained a microwave small fridge and would be easy to spend a few days there quite easily.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bianca B, General Manager at The Sebel Residence East Perth, responded to this review, April 3, 2013
Dear Den1964,

Thank you for your feedback. We are delighted that you enjoyed your stay with us, and that you were able to walk to the Crown Casino and enjoy the facilities and the view in our hotel!

We would love to have you back for a few days, so please let us know if we can assist in any way.

Best regards,
Bianca Boultbee
General Manager
The Sebel Residence East Perth
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 25, 2013

Travelled for business in Mid March, stayed in room 208 for 3 nights.
Excellent location in the heart of East Perth on Claisebrook Cove. The room was excellent and a good size with separate living room/bedroom and a small kitchenette. Great eating options all around with charge back option in most. The area is great for walks and the room was very quiet for sleeping. Some draw backs for business travel were parking is a long way from the room and I had to walk along the street to get access plus the rooms are only serviced every 3 days. Also there were stairs, not lifts, to access my room. The Sebel Residence is more like a holiday apartment than a Hotel but was well priced and a good option in comparison to the CBD's hyper inflated Hotel rates.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bianca B, General Manager at The Sebel Residence East Perth, responded to this review, March 27, 2013
Dear Brad J,

Thank you for your feedback regarding your recent stay with us in March, at The Sebel Residence East Perth.

We are delighted that you enjoyed your stay and the room, and note your comments regarding parking. We would welcome the opportunity to have you return for another future stay, and would be pleased to ensure that your room allocation and parking option are closer together for your convenience.

We hope to see you again, and best wishes for the Easter break in the meantime..

Best regards,
Bianca Boultbee
General Manager
The Sebel Residence East Perth
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 21, 2013 via mobile

Stayed here last weekend for our Wedding Anniversary, lobby was impressive, rooms pretty good although dusty around the edges. Was a little worried when we our room was on the walkway to the waterfront and Royal hotel, however no noise disturbed our sleep. Great shower and comfy bed! Great location close to fantastic restaurants, close to the city we walked. Would recommend!

Stayed March 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bianca B, General Manager at The Sebel Residence East Perth, responded to this review, March 27, 2013
Dear Kate B,

Thank you for staying with us to celebrate your wedding anniversary! We wish you congratulations, and we are delighted that you enjoyed your stay.

We hope we have the opportunity to welcome you back for many more anniversaries in the future.

Best wishes,
Bianca Boultbee
General Manager
The Sebel Residence East Perth
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kota Kinabalu, Malaysia
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 15, 2013

It amazes me that in this day and age a group like Accor can't get something as simple as the Internet right. In the foyer of this hotel is a computer to use to gain access to the net. Seriously the PC was like something from 1990. It took an eternity to start and then wouldn't work. How much is a good PC? $800?

Apart from that, the place is good. Rooms are ok price is good pool is nice location is handy.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bianca B, General Manager at The Sebel Residence East Perth, responded to this review, March 19, 2013
Dear Andy E,

Thank you for your feedback, and we are delighted to see that you enjoyed the hotel and the facilities and location! We apologise that the computers in our lobby were not operational during your stay. We now offer complimentary WiFi throughout the hotel, however we can assure you that the lobby computers will be addressed as well.

We hope to see you back again soon at The Sebel Residence East Perth!

Best regards,
Bianca Boultbee
General Manager
The Sebel Residence East Perth
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 13, 2013

I stayed here for one night and generally enjoyed it. The location was great for what we wanted. We caught the CAT bus into the city for some shopping which was very easy to do, and in the morning we went for a walk along the river which was beautiful. The room was clean and had everything we wanted, and the pool had great views across the quay. We had some difficulty finding somewhere to eat, as many places nearby were closed. We did hear a lot of noise from the bar/restaurant downstairs at night, and also found the parking to be difficult and expensive. All the extra charges were frustrating, given the price of the room anyway.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bianca B, General Manager at The Sebel Residence East Perth, responded to this review, February 18, 2013
Dear Intrepids_04,

Thank you for your feedback regarding your recent stay with us at The Sebel Residence East Perth. We are delighted that you were able to enjoy the hotel and its location and surrounds! We love the views from the property and are pleased when our guests do as well!

I do offer my apologies for any inconvenience caused from the restaurants downstairs, and parking difficulties you experienced, and hope that this did not marr your overall experience.

We hope that we will have an opportunity to welcome you back again in the near future.

Best regards.
Bianca Boultbee
General Manager
The Sebel Residence East Perth
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 13, 2013

Just spent four days at the Sebel Residence. The place has become alittle jaded and scuffed since my stay some 5 years ago, but it still offers good, mid-standard accommodation. The rooms are spacious enough to fit your luggage and walk around comfortably. The bathroom is larger than most and the kitchenette facilities are adequate enough for short term stays. Overall experience with staff and the facilities offered would satisfy most folks.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bianca B, General Manager at The Sebel Residence East Perth, responded to this review, February 18, 2013
Dear SFReader,

Thank you for your comments regarding your return to stay with us after 5 years!

We have constant programs to upgrade areas of the rooms and hotel, and have more in progress for this year, which we trust particularly our return guests will value, and we very much appreciate all such feedback.

We look forward to hopefully welcoming you back again soon!

Best regards,
Bianca Boultbee
General Manager
The Sebel Residence East Perth
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Sebel Residence East Perth

Address: 60 Royal Street, Perth, Western Australia 6004, Australia
Phone Number:
Location: Australia > Western Australia > Greater Perth > Perth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Perth
#7 Luxury Hotel in Perth
#15 Romantic Hotel in Perth
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Sebel Residence East Perth 4*
Official Description (provided by the hotel):
The Sebel Residence East Perth is a 4.5-star waterfront hotel located just minutes from Perth's vibrant city centre offering self-contained studio, one and two bedroom apartments. Enjoy views overlooking Claisebrook Cove and the Swan River plus free Wi-Fi Internet Access throughout the hotel and all apartments.Recreation facilities include heated swimming pool, complimentary BBQ facilities, well-equipped gymnasium and bike hire. ... more   less 
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Also Known As:
Sebel Residence East Perth Hotel Perth

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