It is obviously disappointing to see these negative comments in regards to our security standards at Waterside Apartments. We would like to advise that effective October 2004 we had a change in management and I am now the new General Manager. Since my time with Waterside Apartments we have implemented new security measures and are constantly reviewing to ensure the security of our valued guests as this is paramount to our managment policies. We believe that this is reflected in more recent comments posted on Trip Advisor. While you have made it clear that you would not recommend or use Waterside Apartments in the future, we would like to ensure any other visitors to the website that measures have been implemented to improve and sustain the highest securities levels appropriate to the property. Thank you.