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“Mercure for sure” 5 of 5 stars
Review of Mercure Perth

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Mercure Perth
4.0 of 5 Hotel   |   10 Irwin Street, Perth, Western Australia 6000, Australia   |  
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Hotel amenities
Ranked #16 of 57 hotels in Perth
A TripAdvisor Member
“Mercure for sure”
5 of 5 stars Reviewed October 18, 2011

Wonderful friendly staff. Valet parking is a definite help.
Prompt good quality room service. Dinners especially were very nice.
Without Accor our stay would have cost a small fortune. Being a member is a great benefit and appreciated by hotel.
Will Definitly stay again and again:)

Fiona
WA

  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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English first
Brisbane, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 18, 2011

Good place to stay . The hotel is centrally located and has pleasant and knowledgeable staff. Check in process was a little long winded. There is also no parking and we had to park on the street. The restaurant looked fine but we did not have time to eat there.

  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 17, 2011 via mobile

Stayed here for one night to attend a ball at the hotel. Check in was easy and they parked my car under the hotel for me. Room was very spacious and the window, while facing the wrong way, still could see the swan river. rooftop pool and bbq area really nice. one con was that the aircon un the room did not work but the room still remained at a 20-24°c on a very hot perth day, would reccomend.

  • Stayed October 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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A TripAdvisor Member
4 of 5 stars Reviewed October 17, 2011

Pros: The room (superior) was very spacious, great size and comfortable bed, FANTASTIC coffee machine, huge bathroom. Front office were very courteous and valet parking was a great bonus.
Cons: The valet parking cost ($14) was a bit steep, the TV in the room was a bit small. Would have been good to have a spa bath, but realise a room upgrade would prob be necessary for this.
Overall: would definitely go back.

  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed October 16, 2011

Reception Staff were excellent and the room was wonderful. Dining room staff need training as they failed to provide the service that Accor expects. No interest after main meal served and we were not asked if we required additional drinks or sweets.

  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercurePerth, Front Office Manager at Mercure Perth, responded to this review, January 10, 2012
Thank you for your honest feedback regarding your stay at the Mercure Perth. We are pleased to hear that you received excellent service from the Front Office Team and that you were satisfied with your room. It is disappointing that this did not flow through the to restaurant. Please rest assured this has been addressed with the team to ensure we consistently provide a high level of customer to all guests throughout all areas of the hotel.
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A TripAdvisor Member
4 of 5 stars Reviewed October 16, 2011

Overall, nice experience. Room is spacious enough. Staffs are overall, polite. Location of hotel is good too, since it is within very short walking distance to Murray/Hay Street (shopping district of Perth). However, price is a bit steep. Would be great if the hotel offers at least free wifi in its lobby.

  • Stayed October 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
singapore
Contributor
19 reviews 19 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 12, 2011

Was here for a short leisurely trip recently..

Observations as follows:
- Great CBD location, on Hay Street;
- Nice and polite front office staff;
- Clean room, with nice white bed linens;
- Adequate supply of hot water for the shower, even at peak times (i.e 0730-0900 hrs)

Downsides:
- No complimentary internet in the rooms;
- Limited TV channels;
- Hotel has a tired feel to it, being so old;
- Breakfast buffet was unimpressive, although with an accor membership, there's a 50% discount when 2 people dine;
- Unimpressive swimming pool;
- A bit pricey for a 3-star hotel

All in, it was great, in view of the limited space as a CBD hotel.

Well done, Mercure Perth!

  • Stayed September 2011, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Mercure Perth

Address: 10 Irwin Street, Perth, Western Australia 6000, Australia
Phone Number:
Location: Australia > Western Australia > Greater Perth > Perth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Perth
#15 Luxury Hotel in Perth
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Perth 4*
Official Description (provided by the hotel):
Conveniently located in the Perth Central Business District, Mercure Hotel Perth is close to shopping, restaurants and nightlife. Just a short stroll from the Swan River, Perth Mint and Supreme Court Gardens; you'll find many of Perth’s attractions nearby. ... more   less 
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Also Known As:
Mercure Perth Hotel Perth

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