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“Excellent hotel service” 5 of 5 stars
Review of ibis Perth

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ibis Perth
3.0 of 5 Hotel   |   334 Murray Street, Perth, Western Australia 6000, Australia (Perth CBD)   |  
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Ranked #23 of 57 Hotels in Perth
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690 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 12, 2014 via mobile

I find it's the little things that separate most hotels. Whilst the Ibis had all the features you would expect there were a couple of minor issues that would ultimately lead to me trying somewhere else on my next trip.
Shower - not warm enough and low pressure on the top floor at least
Internet - cable did not work, wireless was OK
Alarm Clock - awfully cryptic to set and snooze, and would fry a wombat at 10 paces
Room Service - food well above average so credit there.. but my tray still sitting outside my door 12 hours later? Poor
Location - v central and pleasant, relatively quiet city street, but distinct lack of good cafes nearby if you like your coffee.
Value - good

Stayed July 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisPerthGM, General Manager at ibis Perth, responded to this review, July 15, 2014
Dear Bepsothull

Thank you for choosing to stay at Ibis Perth and also thanks for taking the time to post this review.

I do apologise for the aspects of your stay that were below par, I have addressed these with the relevent departments to have them addressed, it is pleasing however to hear you enjoyed your stay overall and was value for money.

Thank you again and we do look forward to seeing you back at Ibis Perth in future.

Kind Regards

Lee Pearce
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Western Australia, Australia
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 11, 2014

We purchased a weekend special deal from scoupon which included breakfast. From the moment my husband and I checked in, we were pleased. The staff were very friendly and helpful. Room attendance for problems rectified swiftly. The included buffet breakfast was very good also. Only complaint was the heating in the rooms are centrally controlled and made for a very hot room. This was bought to the attention of the front desk and I noticed the next day that it didn't seem as hot. The location to the heart of the city was walking distance away. Overall for a 3 star establishment, we were very happy with our stay and would have no problem with staying again.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisPerthGM, General Manager at ibis Perth, responded to this review, July 15, 2014
Dear Judy H

Thank you for choosing to stay at Ibis Perth and also very much for posting this fantastic review.

Most pleasing for us all are the comments regarding our staff, we pride ourselves on our high level of engagement with our guests, we know that every person wants the real deal when it comes to service and our staff are always ready to go the extra mile.

Thank you again and we look forward to seeing you back at Ibis Perth in the near future.

Kind Regards

Lee Pearce
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ibis Perth

Address: 334 Murray Street, Perth, Western Australia 6000, Australia
Phone Number:
Location: Australia > Western Australia > Greater Perth > Perth > Perth CBD
Amenities:
Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #23 of 57 Hotels in Perth
Price Range (Based on Average Rates): $
Hotel Class:3 star — ibis Perth 3*
Number of rooms: 192
Official Description (provided by the hotel):
With recently refurbished bedrooms, bathrooms, conference rooms and hotel foyer, Ibis Perth is located in the heart of the King Street shopping precinct in Perth's city centre and is perfect for the business or leisure traveller. The hotel Bistro serves great value meals daily and guest can relax in the Rubix Bar which comes alive on weekends. Ideal for functions, Ibis Perth offers three meeting rooms catering from 10 - 200 people. ... more   less 
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Also Known As:
Hotel Accor Perth
Perth Ibis

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