The first 3 floors are being renovated. This meant plastic wrapped elevators, workman with wheelbarrow in our lift etc.
There was no help in with bags and we dragged them up very steep stairs.Later a luggage k
lift was pointed out to us but again no help to get a cab or lift bags into the taxi.
Our room was reasonable except there was a strong mouldy smell in our bathroom. I complained about it several times. They sent the maid up to disinfect the bathroom. IT was in the air-conditioning vent and extremely bad of a night. One night I sat on the toilet with a flannel over my face for fear of catching Legionnaires disease. I would have thought they would change our room. The motel seemed quite empty.Walls were thin.I overheared a couple next door. I'll save you the details!
Bed sheets were not changed and we were there for 5 nights. We had to ask for towels to be changed. Breakfast was overpriced and poor choices. Only 1 cereal (cornflakes). My poached egg one morning was hard boiled! I'm sure it was cooked for at least 10 mins. It was like rubber.
The desk staff were either disgruntled with management or just didn't care. Very little enthusiasm shown. One waitress on the weekend seemed to be in a daze.No hospitality skills there.
Our travel agent heard all about it on our return.She will not send people there again.
This hotel should have shut while renovating. It is owned by Chinese who are more interested in $$$ than service!
- Official Description (provided by the hotel):
- Located in the centre of the vibrant city of Perth, Citadines St Georges Terrace (formerly Somerset St Georges Terrace Perth) is the perfect home-base from which to experience modern city living in Australia. Positioned in the heart of Perth's Business District, Citadines St Georges Terrace has the picture perfect setting for doing business in the city. Its prime location is also within walking distance to art galleries, restaurants, bars, department stores and many quality boutiques at Murray Street and Hay Street Malls. To complete the picture perfect setting, the property is just a street away from the Esplanade that overlooks the Swan River.Upon entering the main lobby, guests experience a welcoming oasis of calm. A collection of local contemporary art pieces express the energy and verve that Perth has to offer and are featured in the lobby and residences. Offering 85 contemporary rooms, which range from studios, spa studios and spacious one-bedroom residences, you can enjoy vibrant city living at a prime downtown address. Doing business is easy with our business support services, large well lit work areas, telephones with speaker and IDD facilities, and complimentary WIFI. Our conference / function room facilities are also available for work or pleasure. After work, relax in the cafe or by the al fresco bar located on the ground floor -- just the work-life balance suited to the busy executive on business or leisure traveller looking for a weekend getaway. Citadines St Georges Terrace Perth is managed by The Ascott Limited, a member of CapitaLand. It is the largest international serviced residence owner-operator with more than 200 properties in over 80 cities spanning more than 20 countries across Asia Pacific, Europe and the Gulf region. It operates three award-winning brands Ascott, Citadines and Somerset. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Expedia, Cheap Tickets, Tingo, Agoda, Priceline, BookingOdigeoWL, Otel and Venere so you can book your Citadines St Georges Terrace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Somerset St Georges Terrace Hotel Perth