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“Very happy with our stay!” 4 of 5 stars
Review of Crowne Plaza Perth

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Crowne Plaza Perth
4.5 of 5 Hotel   |   54 Terrace Rd, Perth, Western Australia 6004, Australia   |  
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Ranked #20 of 57 Hotels in Perth
Hobart, Australia
Top Contributor
147 reviews 147 reviews
50 hotel reviews
Reviews in 56 cities Reviews in 56 cities
109 helpful votes 109 helpful votes
“Very happy with our stay!”
4 of 5 stars Reviewed April 30, 2014 via mobile

We stayed one night here as we were in transit following an overseas trip. Our arrival was late in the day the checking process was quick and the front desk staff friendly and helpful explaining the hotel amenities and the location of the breakfast dining area. When we first arrived there was an air of calmness/ good ambience.
Our room was on the ninth floor,it was immaculate,a very good size with a good sized bathroom with separate shower and bath,there is plenty of hot water and soft towels also bathrobes are supplied.The bed was very
comfortable and was most welcome after a long haul flight from Europe. We arranged for a wake up call in the morning and then went to have breakfast before continuing our journey. the breakfast, you can have a choice of continental with excellent choices we chose to have the full breakfast again with very good choices the good was beautifully presented and cooked items were nice and hot. The standard of breakfast here is excellent, we have stayed in many international hotels during recent travels and this hotel breakfast rates very highly in comparison.
When we checked we were asked if we need a taxi booking for the next day and this was arranged. I guess what I can say is our stay was seamless, the staff are friendly and clearly take pride in their work. We would definitely stay again, this is a question I always ask when I write the reviews, would you stay again ? Definitely yes!

Stayed April 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review, May 1, 2014
Dear Tasannie,

And we will be most happy to welcome you back again. Thank you for commenting on your stay with us; we are delighted you found our colleagues attentive and the breakfast selection of high quality and content.

It is nice to know in some way we released the stress of a long journey from Europe so you were fresh for the seemingly short haul then back home to Hobart.

Best regards.
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391 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
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English first
Canberra, Australia
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed April 28, 2014

So I caveat this. I am giving five stars not because I think it is a five star blow you away flash hotel - I am giving it five stars for what it is - a four star hotel suitable for stopovers. It has some points of difference which give it top marks. It's an old hotel (rooms revamped) but they have done the best with what they have and make such an effort in every area.

The negatives - bathroom (I was in 404) needs an update - they are very old and basic... Gym has very restricted opening hours - I understand this is because of noise but move the gym or soundproof room, and get another treadmill please!

Positives - my room had a beautiful river view, was quiet, super clean.

Check in was seamless and concierge great - my bags were in my room before me along with a gift pack of toiletries and two magazines (nor sure if everyone gets this of because there were some hassles with my car parking - which wasn't even hotels fault).

Room service fantastic - great range of healthy and not healthy foods. Good vego range. I have never had a decent room service pizza but this was good - best room service one I have had.

I would definitely stay here again.

Stayed April 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review, May 1, 2014
Dear Laura,

Thank you for rating Crowne Plaza Perth 5 stars for attitude, that's the best we can achieve. We appreciate your comments and agree the river view rooms do have an amazing outlook.

We are delighted you found the additional amenity was refreshing and useful, we have added this amenity for our professional female guests in recognition of a more personal touch.

We look forward to welcoming you back agian.

Best regards
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Mauritius
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 26, 2014

I like almost everything about the hotel except for the level of noise which is unbearable when you have people jogging in the room on top or someone partying till late night in the room next to you.
Apart from that the staffs were very helpful and courteous & I did enjoyed my stay, was nice to jog near the lake !

  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review, April 28, 2014
Dear Shaan,

Bonjour and thank you for your comments. We understand how sometimes unthoughtful people located close by can contribute to an unacceptable level of noise in a Hotel environment. Our Duty Managers will always run floor checks on these occasions and we have no hesitation in advising the offending party of these issues. We apologise your room was located in this area and compounded by the gymnasium noise, we continue to review room allocations to avoid this, thoufgh when we are full it can be more difficult. Nonetheless something we should be aware of.

Best regards
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Westernaustralia
Top Contributor
50 reviews 50 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 11, 2014

We stayed here Christmas Day. The hotel was dressed up beautifully.
Our room was very clean with crisp white sheets. The bathroom was not huge but adequate.
The room had a small balcony which was so lovely to sit out and watch the sun go down. The outdoor swimming pool and seating area is big but even though it was a very hot day the pool was really cold.
We had booked breakfast the next morning which was delicious and is positioned on the front of the hotel opposite the Swan river. Will definately go again

Room Tip: Must book a river room.
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  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review, April 14, 2014
Dear Sue,

We agree having a balcony adds another dimension to your stay and it would have been beautiful in the evening around Christmas time, perfect for soaking up the view and sunset.

It is always nice to share in the spirit of the festive season; we are delighted you enjoyed the ambience of the occasion and you found our breakafst setting and choice tempting.

Thank you for sharing your commenmts, we appreciate your effort in this way and look forward to welcoming you back.

Best regards
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HARTLEPOOL
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 10, 2014

We stayed at the Crowne Plaza, Perth on the last leg of our holiday before returning to the UK. What can I say but excellant. On arrival the staff were both friendly and efficient. first impression was good. and we were not disappointed with our room 910. Breakfast and dinner in restaurant we could not fault. - Would stay again.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review, April 10, 2014
Dear Barbarah,

We are delighted you found your stay at Crowne Plaza Perth a wonderful experience ....5 stars wow! that's what we strive for ....a great Hotel guests love; and it is most pleasing you found the time to share this way.

Best regards
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Bunbury, Australia
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 9, 2014

we found the room clean and very neat and the staff from the parking valet through to the reception and bar staff very friendly and helpful. the only fault we could pick was that the bed was only a queen size and we used to a king

  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review, April 10, 2014
DearJimFred49,

When you are thinking of returning look for our King Bed options at booking, if we can assist further let us know and thank you for commenting on your recent stay, We are pleased you found our sraff engaging and your experience refreshing.

Best regards
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Sydney, Australia
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 8, 2014

The Crowne Plaza sits opposite the Swan River and has great parklands between it and the river foreshores. Its proximity to Perth CBD gives it a great feel and convenience. The hotel itself in some areas has an old look however once inside you soon realise that this is a gem. The pool is sensational and the facilities are great. The bed and pillow quality is excellent and a great nights sleep was enjoyed. Breakfast was great and the service was prompt and caring. I took a bike for a ride early one morning (free of charge) and this helped make this a memorable stay given there was no charge (which is a nice additive) and the morning was lovely. Great all round stay.

Room Tip: To play safe i always avoid rooms that are near lifts.
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  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review, April 10, 2014
Dear NorthernLights,

We agree a bike ride is a great start to discovering the nearby attractions of Perth. We are delighted you found Crowne Plaza Perth refreshing and an enjoyable experience. Thank you for sharing.We look forward to welcoming you again.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Perth

Address: 54 Terrace Rd, Perth, Western Australia 6004, Australia
Phone Number:
Location: Australia > Western Australia > Greater Perth > Perth
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Luxury Hotel in Perth
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Perth 4.5*
Number of rooms: 191
Official Description (provided by the hotel):
Lowest Internet Rate Guarantee Book here first -- if you find a lower rate on another site, we'll beat it! The Crowne Plaza Perth is located on a quiet, leafy residential terrace in the City's fashionable Lower East Side. Overlooking verdant park lands and the river. Within walking distance of the central business district, the Bell Tower and Old Perth Port Just 11 Kms from Perth Airport and located for quick and easy access by road to Perth's business parks and metro area. For your convenience valet parking is available on site. The Crowne Plaza Perth Hotel features 189 rooms and suites. High speed internet is available in all rooms and public areas. The hotel also has an outdoor pool and sun deck to enjoy a lazy Perth day or to relax after a hard day's work. The well equipped business centre, fitness facility and laundry are available at no cost to accommodate your busy lifestyle. Gusti Restaurant and Bar is acclaimed as one of Perth's finest, offering a relaxed atmosphere featuring fresh seasonal menus and alfresco dining overlooking Langley Park and the Swan River. Crowne Plaza Perth is the Place To Meet for business or leisure.A Green Globe certified business. ... more   less 
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Also Known As:
Crowne Plaza Perth Hotel Perth
Perth Crowne Plaza

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