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“Great hotel and service” 5 of 5 stars
Review of Holiday Inn Perth City Centre

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Holiday Inn Perth City Centre
4.5 of 5 Hotel   |   778 - 788 Hay Street, Perth, Western Australia 6000, Australia (Perth CBD)   |  
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Ranked #8 of 57 Hotels in Perth
Perth, Australia
1 review
2 helpful votes 2 helpful votes
“Great hotel and service”
5 of 5 stars Reviewed November 24, 2013

Stayed at the holiday inn for two nights with my husband for our anniversary ...I was so impressed by the staff ,have stayed at hotels around the world ..they have been more upmarket but can't compete with the service we received, from everyone we came in contact with at the hotel ..valet parking, putting our drinks in the fridge ,delivering us a bottle of wine on ice with a beautiful card ,when they found out we were celebrating our anniversary .the rooms were clean and bed comfortable ..room was lovely and quite .close to shops and restaurants .Would certainly stay there again and recommend it to friends .Thanks again Holiday Inn staff for making our stay pleasurable .

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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389 reviews from our community

Traveler rating
    97
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
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English first
Perth, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 24, 2013

A great stay from start to finish and a lesson to how a hotel should be run,it started with a smiling reception staff prompt service ,a nice room which I was told had been upgraded,a selection of pillows, the breakfast experience can only be described as a joy,again the staff were friendly and nothing was to much trouble,check out was quick and easy,hotel in a a central location with all types of shops and restaurants within easy walking distance, ive paid more for hotels in perth that wasn't as good as the holiday inn,ill stay again

Room Tip: ask for a high floor
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 23, 2013

I was very impressed by the service. The hotel is very centrally located walking distance to everything. Considering the reasonable rate, the rooms are generous size & so are the bathrooms with bathtub & shower cubicle. They provide a variety of pillows to suit your needs. I received a quick & prompt service for anything I needed. The housekeeping would leave a nice note to inform you who serviced your room today, I liked that personal touch. Buffet breakfast was also nice. I was very impressed & would definitely stay there again if I visit Perth in the future. All staff were very friendly & polite. I was on a work trip & stayed for 3
nights. My other colleagues were also impressed by the hotel.

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farmville, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 13, 2013

This hotel is located in the center of the city and neverless is a great location. The staff is very friendly and their food is good, although the prices are a little high. That is to be expected staying in the middle of the city. The accomodations are nice and the rooms very clean. I would suggest this hotel to anyone looking to stay downtown. Very short walks to the outside mall and many retail stores and restaurants. The only downside is it has not pool or spa.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
78 reviews 78 reviews
69 hotel reviews
Reviews in 60 cities Reviews in 60 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed November 3, 2013

The hotel is exactly as advertised - Perth City Centre. Even as a tourist, this hotel is ideally located, minutes from the main shopping areas, Barrack Jetty for ferries, and decent food options nearby. As usual, check in was quick and efficient as you expect of a Holiday Inn and the rooms are usual Holiday Inn experience. I got the rooms for a really good rate at the last minute, so very happy with my stay.

Stayed November 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Top Contributor
62 reviews 62 reviews
18 hotel reviews
Reviews in 28 cities Reviews in 28 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 3, 2013

I had some misgiving about staying here after reading some web reviews, but we found this place to be excellent and would have no hesitation in recommending it. We had a room on the 8th floor and it was fine. The staff were very helpful and friendly. It's a great location, right in the centre of Perth. Breakfast was included (which initially convinced me to stay there), and it was excellent, the fresh fruit and yogurt in particular was awesome.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Senior Contributor
35 reviews 35 reviews
34 hotel reviews
Reviews in 31 cities Reviews in 31 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed November 2, 2013

Stayed 4 nights and had a good experience. Location is the standout feature as it's only 100 meters from city centre. Room was everything I needed - clean and quiet. Very popular with restaurants close by.

  • Stayed October 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Perth City Centre, responded to this review, November 18, 2013
Dear GregLee1955,

Thank you very much for taking the time to share your comments online. I am pleased that our location was convenient and our rooms were clean enough for your needs. It is always hugely motivating on our part to receive commendable feedback from our valued guests like you.

I hope that the next time you are in the area, you choose us again for your lodging needs.

Regards,

Pam G
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Perth City Centre

Address: 778 - 788 Hay Street, Perth, Western Australia 6000, Australia
Phone Number:
Location: Australia > Western Australia > Greater Perth > Perth > Perth CBD
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#5 Romantic Hotel in Perth
#7 Luxury Hotel in Perth
#10 Business Hotel in Perth
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Holiday Inn Perth City Centre 4.5*
Number of rooms: 181
Official Description (provided by the hotel):
Holiday Inn Perth City Centre offers you the excitement, ease and convenience of our unbeatable inner city location. Situated directly on Hay Street at the heart of Perth's main business and retail district, the hotel is surrounded by restaurants, theatres and boutique shopping. Perth Arena, Perth Convention Centre, Kings Park and the Swan River are only a stroll away. Secure parking, free inner city transport and the nearby ferry terminal and railway station make it easy to get around, and our friendly capable team is always ready to support you and share local knowledge. Holiday Inn Perth City Centre is also Perth's Best Hotel for Business Travellers. It's renowned for outstanding facilities and service. A 4 1/2 star hotel with Perth corporate headquarters at the doorstep, your accommodation could not be more conveniently located to do business in. With first-class meeting facilities, 24-hour reception and concierge, onsite business centre, parking and Wi-Fi, Holiday Inn Perth City Centre provides a convenient base for Perth's corporate and business hotel guests. With the best location, friendly staff and stylish accommodation, Holiday Inn Perth City Centre has everything you are looking for in a Perth CBD hotel. Whether you are travelling for business or leisure, Holiday Inn Perth City Centre on Hay Street delivers the best hotel experience, great value and allows you to simply be yourself. ... more   less 
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Also Known As:
Holiday Inn Perth City Centre Hotel Perth
Perth Holiday Inn

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