We were so looking forward to having dinner at this restaurant, unfortunately, the staff didn't particularly treat us like a paying customer. They thought they were doing us a favour by allowing us to eat there.
We booked a week in advance for a Wednesday night. When we arrived, the restaurant was not even half full. We were shown to a table at the front of the restaurant, in between two tables occupied by loud customers talking over the table we were to be seated at. I asked the maitre'd if we could have a quieter table, before he sat us down, but he said no, as they were going to be very busy that night.
So we sat and had our meal and a bottle of wine, all the while not being able to hold a conversation with each other because of the loud patrons on the tables either side of us, talking over our heads to each other.
Meanwhile only four other customers, who had no booking, walked in, long after us, and were sat at the back of the restaurant. No other customers! So much for the busy night?
Total rudeness by the maitre'd to not have allowed us to sit at another table. It spoilt our night and obviously we will never return!
Which is a shame because our dinner was quite nice, although hugely overpriced for what they are offering.
We had prawns to start, in a bit too runny sauce but was ok.
My partner had the pork for main meal which he said was cooked perfectly, but again, the sauce was a bit too runny. I had steak which was delicious and cooked perfectly.
We did not stay for dessert or coffee because we were too upset about the terrible attitude of the maitr'd. We did, however, go around the corner to another cafe and had a delicious dessert and coffee with welcoming service.
I was so upset about this arrogant attitude I emailed the restaurant the next day and explained why we would never go back to this restaurant, but have not received any reply. Another example of rudeness and arrogance towards paying customers.
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